I am waiting for a confirmation of my returned item for over 3 weeks now I tried messaging them and didn't get normal response. This shouldn't be the way how returns work
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Questa volta, TUTTO PERFETTO! Pacco arrivato non abbottato, ordine eseguito domenica pomeriggio, tutti i capi arrivati oggi, martedì. Rimborso effettuati dei capi non consegnati nel precedente ordin... Se mere
Virksomheden har svaret
Strepitosi… Non li conoscevo e sono rimasta piacevolmente sorpresa e soddisfatta: spedizione il giorno successivo, traking preciso ed in tempo reale… oltre al packaging eccezionale che offre la bors... Se mere
Virksomheden har svaret
Ho acquistato qualche giorno fa, precisamente 2. Una shirt dsquared2 . Bellissima e spedizione velocissimaa. Prezzi super e davvero carino il 10% di sconto benvenuto. Molto utile, inoltre bellissimo i... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Brave Kid is a leader in the product research and development, manufacture and distribution of high-end children’s ready-to-wear and accessories collections. Its portfolio of licensed brands currently includes Diesel, Marni, Dsquared2, N°21, MM6 Maison Margiela, MAX&Co. and MYAR children’s line. Thanks to its unique know-how, leveraging on a 30-year experience in the sector, Brave Kid perfectly interprets designers and brands’ unique visions translating them into exciting, impeccably executed collections for international boys and girls. bravekid.com was launched in 2021, marking the company’s debut in the direct-to-consumer e-commerce arena. The ultimate expression of the company’s innovative consumer-centric vision, the online store offers an exceptional curation of kid’s products from the high-profile brands in the Brave Kid’s portfolio, including Diesel, Marni, Dsquared2, N°21, MM6 Maison Margiela, MAX&Co. and MYAR children’s collections, as well exclusive designer’ collaborations. An automated warehouse guarantees an impeccable service thanks to quick and efficient inbound and outbound logistics, ensuring fast and in-time deliveries.
Kontaktoplysninger
Via Fosse, 36063, Marostica, Italien
- +393666184270
- customercare@bravekid.com
- bravekid.com
3,7
Middel
115 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 12 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Le service client ne répond pas
Le service client ne répond pas ! Ma commande n’a pas était expédié. Je déconseille bravekid
6. januar 2025
Uopfordret anmeldelse
Besvarelse fra Brave Kid
Dear Emre,
we are very sorry for your negative experience and apologise if you did not receive proper assistance and updates on your order in time.
We confirm that we have acknowledged your enquiry by email. We kindly suggest you to look at your inbox.
We sincerely apologise for the inconvenience and we will do our best to solve the situation and earn your trust again.
Kind regards,
Brave Kid Team
My experience was brilliant
Service was excellent,really well informed with the delivery details,kept up to date with with everything that was going on at all times.My hoodies is amazing and arrived in perfect condition Thanks😊
27. december 2024
Besvarelse fra Brave Kid
Dear Jeremy,
thank you very much for your positive feedback! We are very happy to hear that your experience with Brave Kid was good.
We hope to see you soon on our store!
Brave Kid Team
Super fast delivery
Super fast delivery, in time for Xmas. Super happy, thank you ☺️ Merry Xmas
23. december 2024
Uopfordret anmeldelse
I didn’t like that I never received a…
I didn’t like that I never received a tracking number
3. december 2024
Uopfordret anmeldelse
Besvarelse fra Brave Kid
Dear Paul,
we are sorry for your experience. Usually an email with the tracking is always sent once the order has been shipped. We apologise if you did not receive it.
Brave Kid Team
Horrible company a fraud my package is
Horrible company a fraud my package is. Missing and they are doing nothing about it I would not recommend this place at all stay away
3. december 2024
Uopfordret anmeldelse
Besvarelse fra Brave Kid
Dear Jasmine,
we are very sorry for your negative experience and apologise if you did not receive proper assistance and updates on your order in time.
We confirm that we have acknowledged your enquiry by email. We kindly suggest you to look at your inbox.
We sincerely apologise for the inconvenience and we will do our best to solve the situation and earn your trust again.
Brave Kid Team
Their prompt reply is topnotch
Their prompt reply is topnotch. Good quality cloth
17. oktober 2024
Uopfordret anmeldelse
Esperienza fantastica
Ordinato 3 felpe 1 marca dsquared,e le altre diesel.Ordine confermato in data 22/09 e pacco arrivato il 26/09.Misure perfette e spedizione in tempo,bellissima esperienza,ritornerò sicuramente
24. september 2024
Besvarelse fra Brave Kid
Dear Customer, we are sorry to hear that. We replied to you by private email. Your issue has been solved from our customer service. We hope you will come back soon. We remain at your disposal for further info. BRAVE KID team
Disponibili ottimi capi veloci nel rispondere
Ottimi capi personale veloce nel rispondere!problematiche risolte in giornata consiglio i vostri acquisti da loro
26. juli 2024
Besvarelse fra Brave Kid
Dear Aisha, we are sorry about your issue. We replied to you by private email. Waiting for your kind reply. We remain at your disposal. BRAVE KID team
My Shirt was delievered today and why…
My Shirt was delievered today and why do every letter on the shirt has a hole where the letters are placed. I need a new shirt or something because this is not it!!!!! My email is jeremyh6040@gmail hit me back immediately!!
15. april 2024
Uopfordret anmeldelse
Besvarelse fra Brave Kid
Dear Jeremy, we've already replied to you by a private email. We remember you if you are not satisfied of your item, you can proceed with a free refund within 30 days after receiving it. We remain at your disposal.
BRAVE KID team
Assolutamente positiva e veloce
4. april 2024
Uopfordret anmeldelse
spedizione veloce e materiale come da…
spedizione veloce e materiale come da descrizione
25. marts 2024
Besvarelse fra Brave Kid
Buongiorno, grazie per la gentile recensione.
Ci auguriamo di rivederti presto, BRAVE KID team.
👍👍👍👍👍👍👍👍👍👍
25. marts 2024
Besvarelse fra Brave Kid
Hey Brave, thank you for your kind review! We appreciate your support and hope to see you again soon. Best regards, the Brave Kid Team
10/10 service,quality and delivery
I honestly can’t fault anything about this whole experience. The delivery was fast and efficient. The quality of the clothing is 10/10, this was my first time ordering from this website but they have made a customer for life. My only wish is if there was a size up on sweatshirt as it’s a little on small size. But overall thank you
28. marts 2024
Uopfordret anmeldelse
Besvarelse fra Brave Kid
Hey Brave, it's great to read your kind words. It's nice to know that our customers appreciate the quality we strive for! We look forward to seeing you soon, Brave Kid Team
Amazing quality of the product
Amazing quality of the product, fast delivery!!!
21. marts 2024
Uopfordret anmeldelse
Besvarelse fra Brave Kid
Hey Brave, thank you for your kind review! We appreciate your support and hope to see you again soon. Best regards, the Brave Kid Team
gli articoli rispettano le…
gli articoli rispettano le caratteristiche descritte, ottimo rapporto qualità prezzo, veloce la consegna
20. marts 2024
Uopfordret anmeldelse
Besvarelse fra Brave Kid
Buonasera, grazie per la gentile recensione. Siamo contenti tu abbia apprezzato il nostro servizio e speriamo di rivederti presto, Brave Kid Team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.