Bozu Anmeldelser 155

Great experience overall, I wanted some advice on what foods would best suit my taste and the staff were very knowledgable and helpful and I was able to make an informed choice. I enjoyed the meals and could tell they were freshly prepared. Everything was flavourful and well cooked and I had a great overall experience and I wouldn’t hesitate to recommend Bozu to anyone looking for fresh high quality and convinient meals.

Great meal selection and the meals taste really good. Very accommodating in terms of service delivery.

Having owned my own meal prep company I know how hard it is to get healthy food right when it comes to delivering nationwide but keeping it fresh.

I’ve tried a lot of meal prep services, but bozu stands out! Their meals are not only delicious but also perfectly portioned with all the macros and calories counted—making it effortless to stay on track with my nutrition goals. The variety is great, offering high-protein, balanced meals that don’t feel like “diet food” at all.

What I love most is the quality of ingredients and the fact that the meals actually taste homemade, not bland or artificial. Whether you’re looking to lose weight, build muscle, or just eat healthier without the hassle of cooking, this service is a game-changer.

Highly recommend it to anyone who values both taste and nutrition!

I initially left a 1 star review with Bozu as I had a payment issue with where they had taken my money from me even though I had cancelled already. Turns out it was a mistake, I got an actual phonecall from Jordan, the Director, he apologised, refunded the money same day and did his best to make things right.
In a world where it is harder and harder to speak to companies directly, he took time out of his day to look after a customer. ( i had been using them for 6 weeks.) Although it is harder to cancel with them than some other companies, he did also mention they are trying to make that process more user friendly too.

With regard to the food, all the dishes have always been great (I've tried all the other meal prep companies and Bozu are some of, if not the best tasting). I even recommended a friend of mine to try them too as I was impressed with the quality.

Big up to Bozu for actually trying to look after their customers.

Amazing meals the taste is out of this world so many good flavours on each healthy meal thank you
Sharon

Food is 10/10
Food is 10/10, customer service is also 10/10, rare a business will pick up the phone to you in todays world of AI to get questions resolved but Bozu will especially Jordan!

I have used most of the well know meal prep companies and Bozu food is by far the best for taste, freshness and menu rotation.

I was suprised to see the negative reviews about cancellations and payments, having run a subscription based business previously these negative comments are usually from customers who cancel/pause outside of the stated T&C’s and expect a refund for kicking off so don’t listen to them!

I would prefer a more easily flexed subscription portal/app apposed to having to email to change meal numbers and deliveries but I’m sure Bozu will release something to address this in the future.

Absolutely awful. Customer service is non existent. They are rude and repetitive and ignored both a pause and a cancel request and are continuing to take money from my bank!! This has been reported to my bank and I would avoid this company like the plague. Food is below average for the price. ITS A SCAM AND IMPOSSIBLE TO CANCEL!!! Avoid!

Edit

Don’t believe their response below. They have taken £81 from my bank last week despite a pause being accepted and told me they would take payment again this week. I had to put a stop on the payment through my bank.

Very happy with this service. Plenty of choice. Hassle free delivery and all emails replied too promptly. Would definitely recommend .

Very happy with Bozu. Delicious meals. Prompt delivery. Great variety and all food is halal - checked all of my boxes. An improvement I'd suggest is having more controls on the website to pause/cancel/resume subscriptions (this is done presently via emailing their customer service, which is great).

Terrible customer service. I wish I’d read some of these reviews before giving my money to this company.

I have a missing order. Bozu is blaming DPD and DPD is blaming Bozu. My order never arrived. I’ve been waiting 2 days for it and no one is helping me. They’ve stopped replying to my emails and they have not called as I requested.

They’ve taken my money and even now they are closed until 5 January.

I would never recommend using this company which is a shame because the food is quite good. They are thieves. Give me my money back.

Been a customer for almost a year, overall good experience at the start. Pricing of food and payment transactions made me leave.

Bozu meal prep company service and food has blown my expectations.

Being with them now for 3-4 months it’s helped not only with my routine and health but saved me time which having busy lives is worth more than anything.

So if you looking for not just great food but to save time in your busy life then this is the company that delivers on food and service.

Can’t recommend enough

I googled a different meal prep company and this one was the first one that came up under those search terms, without the original company coming up, so I thought that might have changed names. I realised partway through the transaction Bozu was a different company that didn’t have great reviews so decided not to complete the transaction, and DID NOT consent to be sent any marketing.

Cue being pestered by marketing on calls and messages, and when I finally politely asked to exercise my rights under GDPR to have them not contact me, I got a sassy message from the person contacting me without my consent. They literally have no clue about customer service or data regulations. AVOID LIKE THE PLAGUE.

3rd week ordering my meals with bozu and I am really happy with the quality of the food. The subscription is really flexible and I have been able to have meals that fit my schedule. Jordan the customer service rep talked me through a meal set that would work with the type of weight training I do and I’m very happy with the results!

After my first week, I decided to cancel. However, Bozu informed me that I would have to either pay back the discount for my first week or continue the plan for additional weeks. They didn’t send me my second shipment even though I paid for the whole week. This penalty was not clearly explained during sign-up, neither did I receive any agreement, and I feel it’s an unfair tactic that locks customers into a recurring plan under unclear terms. Despite their claims that this was outlined in their terms and conditions, I believe the lack of transparency is misleading, especially as they present the discounts as straightforward promotions.

Customer service repeatedly insisted that I pay extra if I want to cancel early. Reading through other reviews, I’ve noticed similar complaints, which suggests that this isn’t an isolated issue but rather a pattern.

Overall, if you’re considering Bozu, I’d advise caution and recommend not to subscribe. Trust the bad reviews and do not believe their replies to them!

Overall I wouldn’t recommend this meal prep company. Portions are small, expensive for what they are, and poorly cooked. I have had a mix of both undercooked and near burnt food and customer service in my experience, has been horrendous.
There are better ones out there that are worth a shot. I would suggest you save your money, especially as you cannot cancel with immediate effect but they continue taking instalments for a good while after.

The food quality was disappointing, and the packaging was subpar for a meal prep company—very basic and not sealed, using regular containers available on Amazon. I notified them 12 days in advance that I didn’t want another order to avoid food waste, but they refused to offer a refund and will likely send food that would ultimately go to waste. The meals tasted homemade,dry, bland, bad.

Also, dishonesty, they tried to claim to Trustpilot that my review wasn't for the right business. I can't imagine how many reviews are not showing up because of this falsehood?

Fantastic tasting meals, good size and fresh, highly recommend

If you're looking for a really good meal prep company, Bozu is one of the best there is. I'm not one to ever rely on meal prep companies but due to having several ongoing house projects, working full-time and having a lot of responsibilities, I was struggling to find time to sleep, let alone eat. I'm someone who works out 6 days a week too so training and nutrition are high priorities. Bozu helped alleviate the burden of food prep. It sounds silly, but just not having to think about food and what to prep, was a huge relief. To top it off, all meals are nutritious and delicious! So I was glad I didn't have time compromise on nutrition and taste. They offer a huge variety of meals which get delivered twice weekly (really fresh food) and the menu is in constant rotation so you'll never be bored! This was a short term thing for me but regardless, it was great and the customer service is brilliant too. They respond very quickly, professionally and are always very thorough/ detailed with their responses. Thanks Team Bozu!

Very good food had a variety of meals to choose from! Definitely recommend to my buddies ✨