If I could give this zero I would. I ordered a gift for my sone 3 weeks ago. Nothing. I emailed, no response. I called yesterday and someone said they would get back. No phone call back. I called agai... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Dalmore 2015 release 21 year old. Arrived but display box has various marks blemishes not listed in add very disappointed should really show actual image of bottles/box’s so people know Excactly wha... Se mere
They provide best service around uk and having said that they always provide on time delivery with some extra gifts. I rated ⭐⭐⭐⭐⭐. Customer service has been so great from bottle basket and I highly r... Se mere
Virksomheden har svaret
Exceptional customer service given by Rohit, very professional and polite. Also giving credits to the delivery driver Parth who delivered on the same day very fast and efficient, overall a 10 out of... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Company. Based in Temple Bar, London, The Bottle Basket serves worldwide drinks lovers. We are passionate about great whiskies, spirits, wines, Tequila and rare whiskies everything in between, and obsessive about sourcing the best of these from across the world.
Kontaktoplysninger
Storbritannien
- info@bottlebasket.co.uk
- bottlebasket.co.uk
2,4
Under middel
123 anmeldelser
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If I could give this zero I would
If I could give this zero I would. I ordered a gift for my sone 3 weeks ago. Nothing. I emailed, no response. I called yesterday and someone said they would get back. No phone call back. I called again and someone finally told me that a refund was being processed. Never purchase from this company!
13. september 2026
Uopfordret anmeldelse
Refused Service Because of Assistance Dog
Refused service because I had an assistance dog. Told she had to get out of the shop. Discrimination against disabilities and a disgusting attitude from the owner.
3. november 2025
Uopfordret anmeldelse
Dalmore 2015 release 21 year old
Dalmore 2015 release 21 year old. Arrived but display box has various marks blemishes not listed in add very disappointed should really show actual image of bottles/box’s so people know Excactly what there paying for.
Expected much better from retail side if I would of known I would have purchased from auction at less.
20. september 2024
Uopfordret anmeldelse
I paid for a gift box
I paid for a gift box. Received a leaking bottle in a plastic bag. Gift was for a male colleague and had a pink cheap gift card attached with the wrong message written on it. Very disappointing
5. juni 2024
Completed the order for an item showing…
Completed the order for an item showing in stock. Cancelled straight away as out of stock.
29. maj 2024
Success beyond the tip.of the few companies prodding this…
One of the few companies prodding this product on line. Simple to use website.
4. april 2024
Mike delivered my drink and it was a…
Mike delivered my drink and it was a first class service. Great communication and very happy
19. januar 2024
They advertise one price and then call…
They advertise one price and then call to say it's actually more, and can you wire via bank transfer. Poor service. Dodgy.
20. december 2023
Besvarelse fra Bottlebasket
Hi Stephen,
We sincerely apologize for any confusion caused by the pricing discrepancy. Our team acknowledges the oversight in the listing and has promptly corrected it. We've already processed a full refund for your inconvenience. We appreciate your understanding and remain committed to providing transparent and reliable service.
Thank you.
Great price shame about the scratched bottle.
Great price and quick delivery but the bottle was scratched so doesn’t look great when you are giving it as a gift.
12. december 2023
great service
items arrived quickly and very well packaged. would definitely use bottlebasket again. great service
30. november 2023
Fast delivery and good service
1. december 2023
Satisfied this delivery..☺️
1. december 2023
Fast Service
Thrilled with my Puff Bar purchase from BottleBasket! Fast delivery, authentic product – highly recommend!
30. november 2023
best service i have ever experienced
best service i have ever experienced. As i am Living in london. They offer me Next day delivery with free Christmas gifts
30. november 2023
Daylight robbery
Didn’t have what I purchased had to call me with a solution and I paid £10 for next day delivery and didn’t receive it the next day. Disgusting
9. november 2023
Besvarelse fra Bottlebasket
We would like to express our sincere apologies for the inconvenience you've experienced with your recent order, both in terms of product availability and the delay in delivery.
After reviewing your concerns, we have taken immediate action to address the situation. To ensure you receive your order promptly, we have proposed an alternative solution. We are pleased to confirm that you have agreed to substitute the unavailable 35CL bottles of Hennessy VS Cognac with 2 bottles of Hennessy VS Cognac 20CL, at no extra cost. This adjustment also includes an additional 5CL as a goodwill gesture.
We understand the importance of a seamless shopping experience, and we regret falling short of your expectations. Additionally, we acknowledge the inconvenience caused by the delay in delivering your order on the promised next day. As a gesture of goodwill, we will be refunding the extra £4 you paid for next-day delivery.
Great customer service
Thank you to Maurya, who resolved an issue I had with shipping. Great customer service. :)
7. november 2023
Uopfordret anmeldelse
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