Bookswares Anmeldelser 

217
TrustScore 3.5 ud af 5

3,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The Suncatcher came surprisingly quickly . My granddaughter loves it. I will definitely order from you again. .y granddaughter took your information so she could order gifts for friends. Thank you.... Se mere

Bedømt til 5 ud af 5 stjerner

My daughter is a huge Janet Austin fan, the bag i got is a creative gift for her on her milestone birthday. I wanted something different yet somewhat sentimental. The bag is perfect.

Bedømt til 4 ud af 5 stjerner

Didnt have enough room to put my granddaughters nursing credentials on her tumbler, needed a few more spots BSN RN CP CA SANE had to leave the NE off ! Hope she still likes it

Bedømt til 1 ud af 5 stjerner

It wasn’t what I was expecting by any means, however that was my fault. I was thinking that it would be larger, I was thinking it would be stained glass, but after receiving it and being disappointed,... Se mere

Virksomheden har svaret


Kontaktoplysninger

3,4

Middel

TrustScore 3.5 ud af 5

217 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

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Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,4

Alle anmeldelser

(217)

187 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

A lesson in tariffs

My partner loved the shirts I bought for their birthday. The quality seems good but it should be for what they cost. Initially, I thought they were just overpriced. Then I discovered they came from China and, I suspect, the tariffs of Trump jacked up the price to borderline unaffordable. If they hadn't been a present, I never would have spent that much.
Thank you, Mr. Trump, for demonstrating how expensive everything should be in the US. That is the point of tariffs, yes? To raise the prices on imports to make them more comparable with American goods so we will buy those instead? See how I am paying for your tariffs instead of China?

23. september 2025
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Bedømt til 3 ud af 5 stjerner

Ugly chain

The suncatcher is very pretty, and it came in a reasonable amount of time. However, the chain that it came with is ridiculously thick, large, unattractive, and out of proportion to the suncatcher. I have to go buy a new chain of a more attractive and appropriate size.

24. september 2025
Uopfordret anmeldelse
Bookswares-logo

Besvarelse fra Bookswares

Hi Kathleen,

Thank you so much for sharing your honest feedback 🙏. We’re truly sorry that the chain did not meet your expectations — this is never the experience we want for our valued customers.

We’ve just sent you a detailed support email so we can better understand the issue and provide you with the right solution. Could you please check your inbox (and Spam/Junk folder just in case) and get back to us when you can?

We deeply appreciate your patience and the opportunity to make this right for you. 💙

Bedømt til 5 ud af 5 stjerner

Just A Girl Who Loves Books

Just A Girl Who Loves Books - Personalized Custom Shaped Squared Acrylic Plaque turned out to be the perfect gift for a book loving friend. Her message to me along wih a picture of her plaque was." I love, love, love, love this gift."

24. september 2025
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Bedømt til 3 ud af 5 stjerner

Book Christmas Tree ornament

The item is somewhat cheap looking. Not nearly as nice as it looks online.
The box was crushed, but at least the item wasn't broken.

19. september 2025
Uopfordret anmeldelse
Bookswares-logo

Besvarelse fra Bookswares

Hi Patricia,

We’re truly sorry to hear that your Book Christmas Tree Ornament did not meet your expectations and that the packaging was damaged during delivery. Your satisfaction means a lot to us.

👉 We’ve just sent you an email to follow up on this matter. Could you please check your inbox (and also your spam/junk folder, just in case) and reply with the requested details? This will help us investigate the issue and provide you with the best possible solution.

Thank you for your patience and cooperation — we’re committed to making this right for you.

Bedømt til 1 ud af 5 stjerner

I was not happy with the quality of the…

I was not happy with the quality of the products for the money I’ve paid. They would not let me return it and offered a 30% discount on my next order. I wanted my money back, not another crappy product for a high price ..beware!

6. september 2025
Uopfordret anmeldelse
Bookswares-logo

Besvarelse fra Bookswares

Hi Lou Ann Mulvihill,

We’re truly sorry to hear that the quality of the product did not meet your expectations. It’s never our intention to leave our customers feeling disappointed, and we sincerely apologize for the frustration this has caused.

Our customer service team has already reached out to you via email with further assistance and possible solutions. Could you kindly check your inbox (and also your spam/junk folder, just in case) for our message? Rest assured, we are still actively following up on your case and will do our best to support you until this is resolved.

Thank you very much for your patience and understanding.

Bedømt til 3 ud af 5 stjerner

Upgrading from 1 star to 3

Upgrading from one star because they did finally refund my money. I ordered a replacement, the spelling was correct. Something wacky with the delivery method though as it said it was out for delivery beginning midnight two days before it was actually delivered so there was a bit of a cliffhanger as to where it actually was. It was at my doorstep this morning when I woke up. Oddly enough it said it was delivered at 2 PM yesterday which is not true as I was monitoring for the delivery all day and it was still not there when I went to bed at 10 o'clock at night. No typos on the personalized order this time. Customer service representative Wendy does a great job as she really seems to have her hands full. There are some glitches with execution and service to be aware of but the product was special enough that I decided to give it another go. Second time was the charm.

5. september 2025
Uopfordret anmeldelse
Bookswares-logo

Besvarelse fra Bookswares

Hi William Romary,

Thank you so much for updating your review and for giving us another chance — we’re truly glad to hear that the second order turned out just right for you. We completely understand the frustration with the delivery updates and will continue working with our carriers to improve accuracy in tracking.

We also appreciate your kind words about our customer service representative, Wendy. We’re fortunate to have her on our team, and your recognition means a lot.

Your feedback helps us improve both our service and processes, and we’re grateful for your patience and support. We hope to continue serving you with even better experiences in the future.

Bedømt til 5 ud af 5 stjerner

I had a problem

I had a problem, not with Bookswares, but with the shipping and tracking. WONDERFUL WENDY was incredible beyond my ability to express fully. She couldn't make my product which had left their hands appear. I was depressed as I had wanted my backpack to arrive before I left on vacation. It looked like it wouldn't. Here's the thing: Wendy conveyed the sense that she really cared about my pain. Oddly, it helped. And maybe that care sparked the Universe in some way because my backpack appeared less than 12 hours before my departure. I've carried it through western KS, CO, WY, OR and WA. Strangers and friends have oohed and aahed over it. I was able to tell them I ordered it from Bookswares! I hope more orders will come as a result. All because Wendy took time, some of which I wonder if was on her own personal time, to respond to my angst. A Company with people like her needs our support.

31. august 2025
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Bedømt til 1 ud af 5 stjerner

I didn’t receive my package

I didn’t receive my package. It was left outside my apartment and it was stolen. I have pictures of it being left in the daytime but my notification said it was delivered at 12:03am at my back door. I reached out and was told to talk to the shipping company. It was a personalized backpack and I feel like I was not treated as a valued customer who was very excited to receive this away gift paid for it only to have it lost/stolen. I’m extremely disappointed. There should be a more reliable delivery service.

22. august 2025
Uopfordret anmeldelse
Bookswares-logo

Besvarelse fra Bookswares

Hi Antoinette Berry,

We're truly sorry to hear about your experience with your recent order. 🙏 We completely understand how disappointing this must be, especially since this was a personalized backpack meant as a special gift.

In cases like this, the best next step is to contact the carrier directly regarding the stolen package, as they are the only party who can officially verify and issue a lost/stolen certificate. This document is required for us to proceed further on our end.

👉 Once you’ve obtained this confirmation from the carrier, please kindly share it with us. As soon as we receive it, we’ll be more than happy to support you with the appropriate resolution — whether that’s a refund or a replacement item at no additional cost.

We truly value you as our customer, and we’ll do everything we can to make this right. Thank you so much for your kind understanding and cooperation. 💛

Bedømt til 5 ud af 5 stjerner

Fast and reliable service

Everything in my order was received amazingly fast. Since 3 items are Christmas presents, I had to laugh. The wine glass was packaged and sent separately which showed concern for such a fragile item.

20. august 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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