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Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
An online grocery store where you can find all your favourite authentic products!
Kontaktoplysninger
London, Storbritannien
- +447853910492
- Help@bonvila.com
- bonvila.com
4,5
Fremragende
537 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Highly recommended
Excellent products. Very high quality. Fast delivery. Packaging is very good
2. marts 2022
All the products were ok except the…
All the products were ok except the packets of rice were torn and as soon as i took them out from the couriers box they spilled everywhere..
The delivery was done by DHL. Maybe packaging was the problem.
9. februar 2022
Besvarelse fra Bonvila
Hey Natali,
Did you get in touch with our customer service team so they could sort this out for you.
Perhaps they can send an extra pack in your next order or make a special code for you. :)
Let us know, info@bonvila.com help@bonvila.com Instagram: BonvilaUK, Whatsapp line: +447853 910492
good service
9. februar 2022
Great Turkish products and next day…
Great Turkish products and next day delivery service 👌
8. februar 2022
Great service
Great service , a wide range of products and good offers . Can’t fault it !
3. februar 2022
Great range of products and excellent…
Great range of products and excellent service from the website all the way to delivery.
3. februar 2022
Fabulous Service, Fantastic Products!
It's always a pleasure to receive my Bonvila delivery, the packing for chilled foods is extremely impressive and the products are always super fresh!
3. februar 2022
Quality and reliable
A brand that is always indispensable for us with its quality. We make sure to shop every month. It is an online market that has won us over with its collaborative and help showing that they value the customer even in the smallest problem.
26. januar 2022
Uopfordret anmeldelse
Excellent!
They have become the only point of our shopping with their wide product selection, fast shipping and trustworthy staff. Thank you so much for everything!
26. januar 2022
Uopfordret anmeldelse
Yufkalari gayet tazeydi
Yufkalari gayet tazeydi, haftasonu kahvaltisinda sigara boregi yapip keyifle yenebilir:)
25. januar 2022
Uopfordret anmeldelse
Bonvila is always my first choice!
Bonvila is always my first choice with its wide product catalog, local products, fast and great delivery!
21. januar 2022
Uopfordret anmeldelse
I moved to London last year and Bonvila…
I moved to London last year and Bonvila changed my life! I am not far away from Turkish food anymore. They are super fast, products and brands are really quality and I can find whatever I want. Especially, lahmacun, simit and arpa sehriye are my favorite products. Thanks Bonvila, I can feel like at home!
20. januar 2022
Uopfordret anmeldelse
Highly Recommended !
They are one of the warmest company i have ever met. Beside their profuct quality, I can contact them whenever i want, they are helping me with my every occassion. When i want a new product somehow they find it. Especially the taste of Yucca i really love !
19. januar 2022
Uopfordret anmeldelse
Super fast delivery!
Super fast New Years Eve delivery of gorgeous foods and treats - excellent customer service - will order again soon! Thank you, Kirsty
12. januar 2022
Fast and easy
9. januar 2022
Grateful for Bonvila
Amazing service and a wonderful range of products. Thankful for Bonvila
5. januar 2022
Not happy with my last order
Not happy with my last order. All foods were in a large box and some of them were smashed because of the weight. Also there was hair in one of the bakery product so couldn't eat them. Ezine Cheese taste was like its expired but not on the package. Also delivery company left the box to another door without any notice.
5. januar 2022
Besvarelse fra Bonvila
Hey Saffet, Thank you for your feedback, very helpful.
DHL must have delivered it next door because no one was home but you are right they should have left a note under your door saying where they dropped it, did you not receive a notification?
The ezine peyniri, I'm assuming you are referring to Sutas? There is still plenty of date on it, we will however let Sutas know about this.
In regards to the hair, which product was it specifically so we can take it up with the supplier.
With respect to the packaging, we try to package it the best way we can, in transit at times the products inside may move around and damage one another. But we can guarantee that we are packaging it the best way we can.
Give us a call on the helpline any time and we can give you a goodwill discount or talk things out :)
Communication is key!
I received a substitution which I…
I received a substitution which I wouldn’t be buying under normal circumstances. I was shocked because I chose no substitutions when I was placing my order. What I received was £2 cheaper but I was still charged for the other item.
The same thing happened at my last order and when I complained I received a refund. However I had to keep and pay for the substitutions.
3. januar 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.