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Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
An online grocery store where you can find all your favourite authentic products!
Kontaktoplysninger
London, Storbritannien
- +447853910492
- Help@bonvila.com
- bonvila.com
4,5
Fremragende
537 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good quality Turkish food
Good quality Turkish food, excellent service and timely delivery. Thank you Bonvila!
11. december 2021
I have received rotten Biber dolma…
I have received rotten Biber dolma (green peppers) in my last order which was supposed to be fresh.
This is not the first time I have had this problem and informed their business account about it.
For the first time I had it, the lady was very helpful and send me another parcel the next day w/o any fuss.
But this time, there is no reply yet after 10 days, they wrote that they are sorry about what I am experiencing.
I am Turkish, Bonvila is my favorite online shop because of its wide range of Turkish brands and supplies.
Please do not send vegetables that are not fresh to your customers, it is really inattentive behavior for an online shop.
10. december 2021
can be improved
10. december 2021
They have a great customer service
8. december 2021
Great service
Great service, wine delivered when promised and a few free chocolate bars which was a lovely gesture, will definitely use again when I’ve drank my supply of Yakut
4. december 2021
Uopfordret anmeldelse
Good company
Good company. Have option to choose delivery day. Packaging is good. Not have any problem.
3. december 2021
always happy to purchase from you guys…
always happy to purchase from you guys but i had an item missing i needed next time round. enjoy your day lovely poeple
3. december 2021
Good range
Good range, items arrived packaged nicely. They couldn't deliver on the day I asked but was nice of them to call and let me know in person. I used a number of Turkish food delivery services in the past year, this is the best one so far :)
3. december 2021
Didn't deliver the day I wanted
2. december 2021
The best!!
I have been ordering for moths now and you are the best. Always good products and I always find what I am looking for. I write down if I want specific items and they always listen and supply me with the correct items. I will always be your happy customer. Thank you Bonvilla
2. december 2021
Amazing love bonvila 🙏
2. december 2021
Great company
I’ve ordered a few times now and the product it great, everything is packed in a way that both keeps it fresh and doesn’t damage it.
2. december 2021
Great shop
Great shop! Easy to do online shopping and speedy delivery. They call you if there's no substitute.
1. december 2021
I have ordered two Sutas Kasar cheese…
I have ordered two Sutas Kasar cheese on 10.11.2021. The expiry date for both was 14.11.2021!!!!! This is not acceptable. We can't even eat one of the cheese in 4 days!!!!!
This was my last order from Bonvila
11. november 2021
Besvarelse fra Bonvila
Hi Irfan!
Hope you are well first of all, we've advertised a couple Sutas items with the expiry date of the 14th. It says it in the description of the product on the website, hence why there was a sale where we were selling at below cost price.
We thought you knew and that is why you bought two of them. Apologies if you didn't see this on the website. You can get in touch with Help@bonvila.com if you'd like to return the cheese and we'll be more than happy to issue a refund. We done an Instagram story covering this issue.
Speak soon Irfan :)
Fantastic products and brilliant customer service
I have ordered here many times and I am a happy customer! The products are fantastic, as is the customer service! Delivery is quick and everything is packed so damage to products is minimised and perishable food is kept cool. Never had any issues and will keep ordering my delicious Turkish delicacies here! 👍😊
9. november 2021
*****
Quick, responsive, and great products! Missing my Istanbul breakfasts is now a thing of the past :)
4. november 2021
The staff who is bringing the delivery…
The staff who is bringing the delivery or having the order they are very helpful and problem solver so thank you Bonvila team.
3. november 2021
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