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Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
An online grocery store where you can find all your favourite authentic products!
Kontaktoplysninger
London, Storbritannien
- +447853910492
- Help@bonvila.com
- bonvila.com
4,5
Fremragende
537 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Missed delivery and terrible customer service
Their delivery service DHL pretended that we refused delivery on Friday and pushed delivery to Monday with many perishable items. We contacted bonvila through their WhatsApp and no one responded. This used to be a great service sadly deterioating with many items out of stock
8. juli 2023
Unfortunately my delivery dropped in…
Unfortunately my delivery dropped in shed (where we put the bins in) and it was very hot that day and we had to drop everyhting in bin:(I lost my 80 gbp and all my foods
7. juni 2023
Some good some bad
Selection is great, food quality is good but the delivery turned up in bad shape.
The baklava was all broken, all in bits and was smashed everywhere all over the box.
The Kofte (lamb) was smelling maybe because it wasnt in the fridge and the weather is warm, the Icli kofte were all broken.
The simit was at the bottom of the box and all flat.
Manta was nice, lahmacun was nice, all the ayran and pepper paste etc were great.
13. juni 2023
Avoid
Used to be their customer for long. Never again. Rotten fruit, items to be kept cold or frozen arrived warm.
No response from customer service.
19. juni 2023
Uopfordret anmeldelse
Thank you for your good food
7. juni 2023
A good range of products
A good range of products including things that aren’t often available at a supermarket. The orders are always carefully packed and the service is always prompt.
30. april 2023
They do not do the shipping on time!
10. april 2023
Great food and fab delivery
All the food I ordered was packaged well, fresh and delicious and delivered on time. Very happy with the result. Thanks very much.
28. marts 2023
it says %10 off in the first trade
it says %10 off in the first trade. thet did not
also if you recommend 10 off but it also did not happened
I bought tursu it was very very hot and they did notmentioned. I wrote them no body replied
3. april 2023
Delivery was on time and whenever I…
Delivery was on time and whenever I have questions they are always available. Highly recommended to everyone.
22. marts 2023
The fresh yufka was not fresh
The fresh yufka was not fresh, soft and supple unfortunately and it was dry and tearing already when it came out of the pack
26. februar 2023
Excellent and delicious fuit juice
Excellent and delicious fuit juice, very well packaged for delivery and received within a couple of days of ordering.
2. marts 2023
Very fresh produce
24. februar 2023
Food arrives fresh and chilled good…
Food arrives fresh and chilled good quality fresh food but a little bit expensive
24. februar 2023
They have sent different cheese than…
They have sent different cheese than the displayed picture. Also best before date was so close. That cheese was the reason for my shopping from them. No customer service. You cannot reach, when you do they just do not care and informal. I will never shop again.
26. januar 2023
Personal touch…
Always feel I get the personal touch and find the staff more friends than middle men.Nice to be able to obtain the things I enjoy in Turkey.Very sympathetic to the current situation in Turkey as we have many friends in the earthquake affected areas.
3. februar 2023
Great customer service
Great customer service! They are accessible and very helpful. Quick delivery. The products are fresh and well-packed (not close to end of use date).
Highly recommend! I will continue shopping from Bonvila! Thank you.
1. februar 2023
The prices are ridiculously high
The prices are ridiculously high. I won't be shopping from Bonvilla anymore
6. februar 2023
Packaging wasn’t good
Packaging wasn’t good, olives water wet everything in the delivery parcel. Except that products qualities are really good.
12. januar 2023
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