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Se, hvad kunderne siger
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Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
An online grocery store where you can find all your favourite authentic products!
Kontaktoplysninger
London, Storbritannien
- +447853910492
- Help@bonvila.com
- bonvila.com
4,5
Fremragende
537 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The food is fresh and tasty and packed…
The food is fresh and tasty and packed perfectly to keep it in its perfect natural form. The Bonvila family are kind, helpful and supportive in every single way. I very highly recommend Bonvila
5. juni 2025
Brilliant speedy service.
Brilliant speedy service.
Would definitely buy from Bonvila again.
27. maj 2025
High quality
High quality, fast delivery and excellent customer service
20. maj 2025
Uopfordret anmeldelse
Perfect
The products are fresh , packaging is very careful and the delivery is fast. I definitely recommend it.
5. maj 2025
Uopfordret anmeldelse
We had a great experience with Bonvila
We had a great experience with Bonvila. Packaging was great, all of the stuff was categorized neatly and even the stuff for freezer was still cold enough. They had sent a little gift which was super thoughtful especially the flag. It was the first time we ordered homemade manti and cooked it immediately, no suprise it is a best-seller, proper homemade manti!
27. april 2025
Always fresh foods and careful packaging
24. april 2025
Uopfordret anmeldelse
Quality of the homemade products were…
Quality of the homemade products were surprisingly good. Shipping was timely. All in all excellent service.
7. april 2025
Delivery experience not good
Please change from dhl to another courier. They didnt deliver to my door for such a big order. I had to carry it myself. Not worth the price
14. april 2025
Uopfordret anmeldelse
Besvarelse fra Bonvila
Dear Helin;
First of all, thank you very much for sharing your ideas and evaluations with us. Your complaint regarding your cargo being left at the entrance of your building and not being delivered to the flat, which you reported on 11.04.2025, has been shared with DHL and the result has been communicated to you in detail by our customer service via e-mail. As stated in the e-mail, the cargo company you previously suggested has been changed to a new one due to serious transportation problems. However, perfection is not always achieved by not having problems in ongoing work, but by having a competent person who can solve problems and resolving problems in a timely manner. We would like you to know that in every complaint we receive, we evaluate the quality of the service you should receive and the satisfaction of our customers, regardless of the size of the cargo content. Our priority is the happiness of our family members.
Warm Regards
Proper and timely delivery as usual
Proper and timely delivery as usual, also very kind of you to send us festive candies as a gift!
31. marts 2025
I’m absolutely delighted with my order…
I’m absolutely delighted with my order from Bonvilla! The products are of excellent quality and beautifully packaged with great care. Shipping was impressively fast and the delivery was smooth and professional. I also really appreciated the thoughtful little gift they included—it was such a lovely surprise! Thank you for the wonderful service. I’ll definitely be ordering again!
29. marts 2025
Fresh and high quality products
Wide range of products, fresh and great taste. Great customer service
27. februar 2025
great service great selection for…
great service great selection for turkish groceries
23. februar 2025
Good customer service
They were very helpful during the delivery process and everything came in order!
25. januar 2025
great service
3. december 2024
always fresh and on time
26. november 2024
THE DELIVERY TEAM MADE EVERYTHING THEY…
THE DELIVERY TEAM DID EVERYTHING THEY CAN SO THAT MY ORDER ARRIVED 2 DAYS BEFORE WHAT THE SYSTEM GAVE ME AND THEREFORE IN TIME FOR OUR GUESTS , THANK YOU VERY VERY MUCH INDEED !! :))
25. oktober 2024
Besvarelse fra Bonvila
Dear Ayşem ;
The feedback we receive from you is very valuable and important to us. We work to improve our work and do our best. Your nice comments illuminate our way and enable us to hold on to our work more tightly. On behalf of all our team members, we thank you very much.
Warm Regards.
I have been shopping from Bonvila for…
I have been shopping from Bonvila for the last 5 years
They are very nice and helpful
I would recommend them they have the best customer service I have experienced
5. oktober 2024
Besvarelse fra Bonvila
Dear Helen ;
The feedback we receive from you is very valuable and important to us. We work to improve our work and do our best. Your nice comments illuminate our way and enable us to hold on to our work more tightly. On behalf of all our team members, we thank you very much.
Warm Regards.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.