I ordered a Hampstead zinc window box to replace my old battered B&Q plastic one and it is beautiful! However I believe an ivy is missing as it only came with two plants which is my only complaint.... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Superb customer service when I ordered an olive tree online and then had it delivered and repotted. It’s really could not have been better - so I highly recommend!
Virksomheden har svaret
Love the selection and how easy it was to order online. The customer service was excellent-one item I ordered was not in stock and they provided options to replace or refund. Great quality! Love bot... Se mere
Virksomheden har svaret
This relates to a Fraser Fir which had been ordered for delivery on 17 December. With plans disrupted by builders and visitors, I telephoned Boma and requested delivery of the tree a week earlier. T... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Over the years, Boma has evolved into one of London's most enjoyable and attractive independent garden centres. The place is like a paradisal oasis in the heart of its Kentish Town urban locale. Boma specialises in a massive and diverse range of houseplants and outdoor plants. It is also renowned for its fabulous range of handmade plant pots, planters, plant care products and gardening essentials. What sets Boma apart is the team of obsessive horticulturists running the place. But it's much more than the team and products. It's also about the community, which plays an integral part in the Boma's daily life. Since the launch of Boma's new webshop in 2021, demand for plants has taken off nationwide throughout the UK. Even more so since orders over £50 are shipping free of charge. Customers most enjoy the warm reception from the team and practical advice and tips that make gardening and plant care much more fun.
Kontaktoplysninger
51-53 Islip Street, Kentish Town, NW5 2DL, London, Storbritannien
- 02072844999
- boma@bomagardencentre.co.uk
- bomagardencentre.co.uk
4,8
Fremragende
176 anmeldelser
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Highly recommended
Very quick delivery. Lovely healthy and decent sized plants which were well packaged. I have had 2 deliveries of plants from Boma and they have both been great. I highly recommend this business.
22. september 2023
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Besvarelse fra Boma Garden Centre
Hi Helen. Thank you so much. We're thrilled with your review. Enjoy, and have a super day.
Rhododendron
Excellent service from start to finish plant arrived earlier than expected and in excellent condition and well packaged
Wouldn’t hesitate in purchasing from them again 😊
30. august 2023
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Besvarelse fra Boma Garden Centre
Thank you Keith for the excellent review. We're glad to be of service. Enjoy!
Pleasant polite friendly knowledgable…
Pleasant polite friendly knowledgable and helpful.
A very good shopping experience in a well stocked and well laid out garden centre
27. august 2023
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Besvarelse fra Boma Garden Centre
Thank you Harish for your excellent review. We appreciate your support and look foward to seeing you again. Have a great week.
Regards
Richard,
The Boma Team.
Beautiful planters, helpful & friendly team
Beautiful planters, speedy delivery. Extremely helpful & friendly team.
Unfortunately, one of the pots were damaged. Customer service responded immediately and offered a refund. Only reason for 4 stars instead of 5 is not being offered a replacement planter but I would still recommend using them for great products & fab staff.
21. august 2023
Uopfordret anmeldelse
Everything was just great!
8. august 2023
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Besvarelse fra Boma Garden Centre
Hi Maximilliano
Thank you so much for your kind review. We hope to see you again soon.
Warmest Regards
The Boma Team
Very prompt delivery of a lovely plant
Very prompt delivery of a lovely plant. Good and friendly service all round.
25. juli 2023
Uopfordret anmeldelse
Great service
Hi
Very happy with my rose from Boma. Excellent packaging. Beautiful, healthy plant.
18. juli 2023
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Besvarelse fra Boma Garden Centre
Hi Katie
That's great to hear. Enjoy the Roses and thank you for the stellar review.
Brilliant!
Ordered on a Sunday afternoon, for delivery on Monday. What a brilliant service! Was kept regularly informed on delivery progress and love everything that I ordered. Very impressed indeed, thank you all :)
21. juni 2023
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Besvarelse fra Boma Garden Centre
Dear J.H.
Your brilliant review has brought a smile to the Boma team. We thank you graciously and wish you a wonderful day and hope to see you back again soon. We are here to serve.
Regards
Richard
Boma Customer Service.
A present for my daughters Birthday
A present for my daughters Birthday, she was highly delighted and said it looked fresh and substantial, she was quote : “over the Moon”
It also arrived bang on her birthday! AAA
13. juni 2023
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Besvarelse fra Boma Garden Centre
Hi Peter
Wow that's a review. Thank you so much. We're thrilled your daughter was over the moon with her birthday present. Please wish her on our behalf a very Happy Birthday. You also made our day too.
Regards
Richard.
Well pleased with plant ,excellent and…
Well pleased with plant ,excellent and healthy,boxed really well and delivered quick and on time as stated,
15. juni 2023
Uopfordret anmeldelse
Besvarelse fra Boma Garden Centre
Hi Mrs & Mr Goddard. We very much appreciate your feedback and delighted with the review. Enjoy the plant.
Best Regards
Richard
None Better
Over decades of gardening, we have had experience with many garden centres and nurseries.
Boma staff proved to be cheerful, knowledgeable, helpful and extremely efficient. None better.
Many thanks.
9. juni 2023
Uopfordret anmeldelse
Besvarelse fra Boma Garden Centre
Hi Jonathan
Most impressed to receive such high complements from an experienced gardener. Your review is much appreciated and we look forward to seeing you again soon.
Have a good one.
Richard.
I have visited Boma on 2 separate…
I have visited Boma on 2 separate occasions and each time was a pleasure. Not only do they have a large and lovely supply of healthy plants but the staff are lovely too. I also did a web order and the driver was so helpful. When I visited on Saturday (3/6/23), I got carried away and so asked if they could deliver and was told that I could have delivery that very day! I asked if it could be done before 4pm as I was going out and they said we'll put a note on for the driver and he'll call if he can't get there. He arrived at 3.45pm and was also very helpful. I am so impressed with Boma staff and their customer service and how they look after the plants and the helpfulness of their drivers. Well done, I shall be visiting/ordering again :0)
3. juni 2023
Uopfordret anmeldelse
Besvarelse fra Boma Garden Centre
Thank you, Crystal, for your wonderful review! We're thrilled to hear about your positive experiences at Boma. From our healthy plant selection to our helpful staff and drivers, we're delighted to have made a great impression. We can't wait to welcome you back soon!
Quick delivery well packaged will…
Quick delivery well packaged will definitely use again 👍👍
31. maj 2023
Uopfordret anmeldelse
Besvarelse fra Boma Garden Centre
Dear Nick,
Thank you for your fantastic five-star review! We greatly appreciate your feedback and support. We're delighted to hear that you had a positive experience with us, including quick delivery and well-packaged items. Looking forward to hearing from you again.
Best regards,
Richard
Fantastic product easy to navigate…
Fantastic product easy to navigate around their website fast and reliable delivery. Would highly recommend!!
31. maj 2023
Uopfordret anmeldelse
Besvarelse fra Boma Garden Centre
Dear Wayne,
Thank you for your fantastic five-star review! We greatly appreciate your feedback and recommendation. We're delighted to hear that you found our product to be fantastic and our website easy to navigate.
We're also glad that our delivery service met your expectations in terms of speed and reliability. If you have any further feedback or need any assistance, please don't hesitate to reach out.
We look forward to serving you again in the future.
Best regards,
Richard
Very fast delivery and excellent…
Very fast delivery and excellent customer services.
25. maj 2023
Uopfordret anmeldelse
Besvarelse fra Boma Garden Centre
Dear Audrey
Thank you for the wonderful five-star review! We're glad you had a great experience with us. We always strive for fast delivery and excellent customer service. If you need any further assistance, please feel free to reach out. We look forward to serving you again soon!
Best regards,
Richard
Speedy delivery of good quality plants
I ordered 3 large phormiums which were delivered really quickly, well packaged, and of good quality. Emails kept me updated on progress of my order along the way. Really pleased with the service, and would certainly order from Boma again.
25. maj 2023
Uopfordret anmeldelse
Delighted with Boma…
I am honestly delighted with Boma Garden Centre. Good website easily navigated:
The order was delivered so promptly, and best of all the plants I ordered were top quality. Excellent service.
9. maj 2023
Uopfordret anmeldelse
Besvarelse fra Boma Garden Centre
Dear Christopher,
Thank you for your glowing review! We're overjoyed to hear that you've enjoyed your experience with Boma Garden Centre. Your feedback on our prompt delivery and the quality of our plants is greatly appreciated. We look forward to continuing to meet your gardening needs.
Best,
Richard
Boma Garden Centre Customer Support
A very swift delivery of 2 beautiful roses
I ordered 2 David Austin roses on 1st May, not only were they a good price, delivery was also included which is a real bonus living in the highlands - an increasing amount of businesses refuse to deliver north of Perth and if they do they put on heavy surcharges. Well done Boma!
My roses arrived on the 4th May extremely well packaged and in excellent condition.
I have absolutely no hesitation in recommending Boma.
1. maj 2023
Uopfordret anmeldelse
Besvarelse fra Boma Garden Centre
Hi J.M.
Thank you for taking the time to share your positive experience with Boma on Trustpilot! We're thrilled to hear that you found our delivery service to be swift and reliable, and that the beautiful David Austin roses arrived in excellent condition.
We understand that living in the highlands can sometimes be challenging when it comes to delivery options, which is why we strive to provide an inclusive service that caters to all our customers, regardless of their location. We're glad to hear that our delivery policy was accommodating for you.
We take great pride in the quality of our products and the level of service we provide, and we're delighted to have met your expectations. Thank you for recommending Boma - it means a lot to us. We hope to have the pleasure of serving you again in the future.
Best Regards
Boma Customer Service
Good value for money
Excellent service and well packed, it was just the delivery driver who was very rude when I asked him to move it from the step in front of the door to the side I was told “do it yourself”. I was not impressed!
4. maj 2023
Uopfordret anmeldelse
Besvarelse fra Boma Garden Centre
Hi Janet,
Thank you for taking the time to share your experience with us. We're glad to hear that you found our service excellent and that the item was well packed. However, we're sorry to hear about the behavior of the DHL delivery driver. This is not the kind of service we strive to provide and we apologize for any inconvenience caused. We'll make sure to bring this to the attention of the relevant team to ensure that our delivery service meets the high standards that we set for ourselves. We hope that this incident won't deter you from shopping with us again in the future. Thank you for choosing us and we appreciate your feedback.
Regards
Richard
Boma Customer Service
Outstanding service
I cannot rate Boma Garden Centre highly enough.
I ordered two Norfolk Pine trees & the service I received was outstanding. They had to order the trees in as a special order - the whole process was faultless & the team kept me updated throughout.
I live in South Wales so placed my trust in this company to deliver a high quality product.
They did not disappoint - my beautiful trees arrived in perfect condition with sturdy packaging.
I am thrilled & immensely grateful.
If ever in London, I will ensure a visit to Boma - no hesitation in recommending this amazing garden centre & the diligent team.
27. april 2023
Uopfordret anmeldelse
Besvarelse fra Boma Garden Centre
Hi Caroline
Thank you for your amazing review! We're delighted that our service, communication, and the Norfolk Pine trees exceeded your expectations. It's wonderful to know our team and packaging made a difference. We truly appreciate your recommendation and hope to see you at Boma Garden Centre when you visit London.
Best regards,
The Boma Garden Centre Team
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