I ordered a refurbished diverter valve as mine had decided to leak - the part i ordered arrived the next day ready to fit. Customer services were fantastic with a few of my queries. Thank you
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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Used these guys while repairing my boiler. Fantastic company. Competitive prices, super fast delivery and they were available for a live chat to give help with the part i needed. Wish all online purc... Se mere
Ordered on the Saturday of a bank holiday weekend so thought it’d be a few days. Part arrived next day! Second hand board but fitted and its working perfectly. Saved a fortune on a brand new board. Ve... Se mere
My order was dispatched very quickly, however the courier service had delivered at a wrong address. Heating&catering dispatched my order for the next day so I could get my job done.
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I ordered a refurbished diverter valve…
I ordered a refurbished diverter valve as mine had decided to leak - the part i ordered arrived the next day ready to fit. Customer services were fantastic with a few of my queries.
Thank you
Quick delivery and great price
Ordered on the Saturday of a bank holiday weekend so thought it’d be a few days. Part arrived next day! Second hand board but fitted and its working perfectly. Saved a fortune on a brand new board. Very pleased.
My order was dispatched very quickly
My order was dispatched very quickly, however the courier service had delivered at a wrong address. Heating&catering dispatched my order for the next day so I could get my job done.
Excellent service
In terms of pricing and prompt response to all our queries and guidelines during order processing especially
Great Company
Used these guys while repairing my boiler. Fantastic company. Competitive prices, super fast delivery and they were available for a live chat to give help with the part i needed. Wish all online purchases were like this.
Thank you
A really quite amazing company
A really quite amazing company. Super friendly and incredibly prompt. My trusted boiler engineer asked me to order a part and it was delivered in a day. Very highly recommend.
Amazing communication, great service, they had the part I needed at very reasonable prices.
This is a genuine review from someone who knows when to praise and criticise.
I ordered a boiler pump, yesterday to replace one which had a live to earth dead short. I didn’t get to the job until well past the 3pm postal deadline. I put my order through at 15:45. I then used the WhatsApp contact service to see if the part could possibly be put in the post at that time. I had paid for next day delivery, but after missing a WhatsApp reply, asking for my order number, I thought I had missed the boat, as I didn’t reply until almost 5pm. Two minutes later, I received another message saying that my package had already been shipped. It arrived this morning, fitted and working like a dream. Great service, great price on a reconditioned part, with a 12 month Warranty, and absolutely fantastic communication. I would clearly recommend this company to anyone needing their boiler parts.
Please thank all those involved in my experience.
Incredible service ordered at 17:00 and…
Incredible service ordered at 17:00 and got it the next day at 9:40am I did pay for faster delivery but very happy with it. Part arrived and the boiler was back up and running in no time.
Poor customer service
I returned a faulty item using the pre‑printed Royal Mail label provided by the retailer. Unfortunately, after well over 1 month, I still had not received a refund. I contacted the retailer multiple times but was ignored until I wrote a review on here
The lack of communication was disappointing. I have now received a refund, but it should not have taken a negative review to do so.
Based on my experience, I would not recommend using this retailer.
This company are amazing !!!!!!!!
This company are amazing !!! I ordered my boiler pump and the same day received an email to say it had been dispatched. I then received updates as as to when to receive it. The pump is brilliant working order and I now have heating. I had not shopped with this company before but I shall use it again. I would recommend it . 👍😊👌
Great company
Very impressed. Good quality refurbished part received at a great price. Fast delivery and great after sales service.
Outstanding Service
Rang to purchase a replacement PCB for my boiler on Wednesday the 18th late afternoon. explained my situation and asked could they despatch ASAP. They sent me a WhatsApp link right away so I could purchase the correct unit.
True to their word, unit arrived Friday the 20th lunchtime, fitted and working fine.
Thank you for your outstanding customer service. 🌟🌟🌟🌟🌟
Excellent customer service and good range of boiler spares
This firm communicates very well and its staff members are knowledgeable about the parts they sell.
I once had to discuss the difference between two Ideal boilers to make sure I got the correct PCB and they understood and sent photos to help me get the right one.
Their delivery times are accurate and I got my recent order within 20 hours of placing it. Not bad for Newcastle to London!
Incompetent,unreliable company!
Ordered a gas boiler part,paid £3.99 to get it next working day.
After 3 working days,I contacted them both on WhatsApp and land-line.
Both instances I was faced with two incompetents,with very broken English, first literally hang up saying he'll come back after 5 mins,the other one,same accent and broken English,unhelpful.
I lost business due to their incompetence,being in the business of fixing and repairing boilers.
I would not recommend them,a very unpleasant experience,to be avoided!
quick delivery efficient servoice
Ordered a reconditioned pcb as new one was over £300
under £50 including delivery
was ordered on a Friday afternoon and received the pcb
the next day
when I installed it i got the f70 code, they were at the end of the phone to help set up the new board to the boiler and it worked a treat. customer was happy with the saving too..
Ad hoc part request delivered next day!
The team went the extra mile to source a part for a Central Heating pump that they didn’t advertise for sale including managing to post to me next day delivery. Thank you very much!
Great experience
Legends, easy to deal with, competitive prices, rapid dispatch, all round good service. Genuinely would have frozen during winter waiting for heating spares but these guys got what i needed to me in good time
Great customer service
Great customer service, fast and efficient. I ordered a PCB and it worked perfectly.
I use this company quite regularly
I use this company quite regularly, very quick delivery, parts always as described and good quality, any issues always resolved.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








