Blinkit Anmeldelser 

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I rate RAZ Blinkit as -10000000000000000 stars not a 1 star. Crooks. Do not order anything from them. Never heard of this company but they charged my Onepay Visa debit card 5 times @20/each and charged my Onepay Visa credit card 5 times @ $20/each with out my authorization. I contacted Blinkit and they could not produce an invoice listing the items I supposedly ordered. Blinkit instructed me to contact my bank to file a dispute. So they want Onepay and Coastal Community Bank to pay for their theft. Blinkit is scum.

I ordered for camera. I received empty box. There is no direct customer care number. The responses from company is very worest . I suggest not to buy valuable things from blinkit.

my experience is pretty good and the company is doing a great job but it needs to be strict on time and train the delivery guys to learn some locations so delivery won't be late especially at night it is good but please train ur driver to not drunk at night shift for out of safety concerns.

Blinkit always give rotten vegetables and fruits including eggs. Got few bottles of perfume from their it's counterfeited product. Never trust this quick platform it's fake 🤥

Years of loyalty, zero consideration.

I’ve been ordering since the Grofers days, long before it became Blinkit, and I spend over ₹1 lakh a month on this platform. After years of regular orders, this experience has completely changed my opinion of their service.

I accidentally ordered lights with a lower wattage than I needed. The lights are still unopened. I requested a return, and Blinkit refused.

Yes, choosing the wrong wattage was my mistake—I’ve never claimed otherwise. But the complete lack of flexibility over unopened products was incredibly disappointing. I expected some consideration from a company I’ve supported for years.

Quick delivery alone doesn’t make good service. How you treat customers when something goes wrong matters just as much, and this experience has left me feeling that my loyalty counts for absolutely nothing.

This has been a real eye-opener. I’m taking my business to Swiggy Instamart or Zepto. Blinkit has lost a longstanding customer over the way it handled a simple return request.

One of the worst customer-service experiences I’ve had. One star, and no more orders from me.

They are fraud I order a trimmer and they deliver a non working trimmer and I raise a concern for that so the Blinkit executive Natasha are telling we are not replace the trimmer cheap service

Blinkit is honestly becoming a nonsense app that seems to have no accountability towards customers. My recent experience has been nothing short of harassment and a complete waste of my time and energy.
They don't seem to properly check products before dispatching them. On multiple occasions, I have received expired or nearly expired edible products. In this particular order, I noticed the issue before accepting the products and asked the delivery partner to either replace the items or cancel the order. Instead, he forcefully handed over the products and marked the order as delivered, despite my refusal.
To make matters worse, a Hashwow 24-in-1 Screwdriver Set included in the same order was clearly defective and had manufacturing issues. Some attachments don't even fit into the socket, the case is not magnetic as advertised, and the screwdriver itself has practically negligible magnetic strength. The product is therefore not usable and is of no use to me.
I contacted Blinkit's customer support through the app, only to discover that there is no proper option to return or replace the defective product. I was directed to email them and then had to wait 24–48 hours for a response. After providing photographs and videos clearly showing the defects, they simply asked me to contact the manufacturer.
What is the point of customer support if, after receiving a defective product and providing evidence, Blinkit refuses to take responsibility? They refused a callback, refused further escalation, refused a return and refused a refund—without even sending anyone to inspect or verify the actual defect.
This entire experience has been ridiculously disappointing and exhausting. Customers should not have to spend hours chasing a company for a basic return/refund for a defective product, especially when the evidence has already been provided.
Blinkit needs to seriously improve its quality checks, delivery practices and, most importantly, its customer grievance and escalation process. Customers' time, money and trust have value too.
It is still not resolved!!!

Very overpriced products and worst products,coustomer support and if you buy products from local grocery stores it will cost you half and get better quality i can bet that and it also supports local business

I purchased a pen drive from Blinkit, but it did not work at all. I shared a video demonstrating the issue and also. Despite this, my concern was not resolved satisfactorily.

What disappointed me most was the lack of proper resolution after I had already provided evidence of the defective product. I have been a regular Blinkit customer and usually spend around ₹5,000–₹10,000 per month, so I expected much better support.

A defective product can happen, but *how a company handles the complaint matters more*. Unfortunately, this experience has seriously affected my trust in Blinkit. I will reconsider using Blinkit for future purchases and would not recommend it unless the customer-service experience improves.

As a vendor, I wasted so much time and money getting our products listed on Blinkit only for them to turn my trucks away every single time, wasting my time and money. Their customer support are scums of the earth, condescending people.

YOUR EXECUTIVES CAME UNDER JUMPING THE RED SIGNALS ON THE ROAD......THANKING YOU SIR...

Bad customer service . I ordered something with them by mistake and within 5 min of receiving the item I realised that I ordered it by mistake. But they refused to take it back . They don’t care about their relationship with customer who ordered 10.000 Rs worth things every month and they refused to take 1000 Rs thing back . Black listed it . Shifted to Zepto

I am filing a formal complaint against Blinkit for gross deficiency of service and unfair trade practices. On 18/09/2026 at 12.38AM - ORD12419286433 empty box received, I placed a prepaid order worth 1,418.10 INR via their mobile application using my wife Axis Bank Credit Card.
The Blinkit delivery partner arrived at my address and handed over a completely empty, with clear tap sealed box. No items were present inside the package. I immediately documented the package and raised a support ticket inside the Blinkit application within minutes of delivery, Also did called delivery boy same time but - reply was contact customer care. Since customer care do not have any call center, so did complaint in the app. App was saying please write us email. Hence, i wrote email providing photographic evidence of the empty box.
After so many conversation on email today they confirmed we see the CCTV footage and all okay from our side, now if this is the case who is responsible for delivery boy have removed product on the way. Instead of providing customer satisfaction and strict action on the delivery partner, Blinkit's customer service arbitrarily closed my complaint, refused to issue a refund by saying that we have checked with internal team and looks all okay from our end. The company has retained my 1,418.10 INR without delivering any goods. Their reply seems they do have trust on deliver partner but not on consumer. Also if they says it looks okay from our side, means i did take out belt and raised complaint for fun. My view is if they are talking about customer satisfaction and since delivery boy also under their responsibility - they should refund from their pocket as delivery boy works for them.

I have had worse experience with blinkit compared to zepto. if u order something by mistake on a wrong address, they cut amount of cancellation. alhumdulillah zepto has never done this. one more bad experience i had previously was I ordered a headphone which was not working properly, they made my life hell for just a video of it. I told them to take it n check. they took the damaged headphone saying that we won't refund u but will give u coupon code that also on their damaged piece ridiculous.

Extremely disappointing experience with Blinkit. I paid the full amount for 2 bottles of Minimalist Alpha Arbutin Serum, but one of the bottles arrived completely empty.
Despite repeatedly contacting Blinkit through emails and complaints, I have received neither a refund nor a replacement.
What is even more frustrating is that Blinkit has done nothing to actually resolve the problem and is simply using the complaint-window policy as an excuse to close the case. I paid for a product—I should not have to fight this hard to receive what I already paid for.
I have spent a lot of time following up, yet there is still no proper resolution or accountability. This is completely unacceptable customer service.
Blinkit, if you can take full payment from a customer, you should also take responsibility when the product arrives empty. I expect my refund or replacement—not another excuse.

Recently i bought noise Bluetooth from Blinkit it’s customer support never bothered about customer ones they sell the product they take easy after my complaints 6 days after Blinkit showing msg return days are over ….

They are thrives, delivered an empty box of earbuds and told it was delivered. Used over 5 years and this is the experi nice they are giving me. What a pathetic way to make profit. I wish they go in loss and suffer. I offered to share main door cctv but no one responded even founder counter grievences or legal team of theirs

This is not good platform to buy products ,very bad experience ....

If u mistakely placed wrong product , they not returned product even after 1 min of receiving , so why we are using this platform if they are not providing customer service after paying high value .

Recommended don't use blinkit only use other platforms where return & exchange policy available other wise u just loss ur money