Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Very easy to use website, had a rethink after placing order and decided to upgrade to better tyres and paid the extra. After having tyres fitted got home and realised the first tyres i ordered had been fitted. I phoned customer service and all was sorted while I was on the phone, with same day tyre swap and also a refund of the £30 I paid to upgrade the original order, excellent customer service, very happy to recommend.
Subject: Feedback on Recent Tire Purchase
Hi Maureen,
Please don't feel the need to reply to this message, as I've already contacted you via email. Thank you for your understanding.
I recently purchased tires from Blackcircles, but unfortunately, I received old tires. While they claimed the tires were fresh and vacuum-sealed, I was skeptical upon seeing the dirty and dusty tires in the garage. It's reasonable to assume these tires were not stored safely, wouldn't you agree? Perhaps you need to clear out your storage, which may explain the discounts you're offering. However, it would be helpful for customers to be informed about the age of the tires they are purchasing—many people prefer not to receive old tires. Safety is a priority for me, and I wouldn't mind paying extra for newer options.
I simply wanted clarification on why the company doesn't inform customers about the manufacturer's production date, as there is no mention of it on the website when selecting tires. Tires begin to harden approximately five years after their production date, and this can lead to various issues depending on the region.
Ultimately, it was just a question, but it's clear that they are unwilling to acknowledge my concerns about the date. As I mentioned in my emails, I will no longer be a customer.
Goodbye.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
