Very easy transaction. Emails back and forth with questions answered were prompt, when enquiring about the vehicle. Come down to view and test drive car was ready and placed next to another vehicl... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great experience buying my EV from Alex at Birchwood. He was really helpful finding out what features the car has, never any pressure. Good prices. I love the vehicle, will definitely go back next tim... Se mere
Bought a new car Sam Littlejohns was the sale person he was very helpful let take it for a drive did pressure me when I got back left me to myself. When I decided to buy he sorted all paper work ready... Se mere
Virksomheden har svaret
We had great service for buying our car with questions answered and if not, investigated and replied to. One or two minor queries and issues were dealt with well leaving us happy to purchase the vehic... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Birchwood Motors is an independent used car dealership based in Cardiff, South Wales. We offer a wide selection of quality used vehicles, with a focus on competitive pricing, thorough preparation and straightforward customer service. We understand that buying a car is a significant decision. Our aim is to make the process as simple, transparent and enjoyable as possible, whether you are purchasing your first car, upgrading your current vehicle or buying from further afield. Every vehicle is carefully selected and prepared through our dedicated Preparation and Aftersales Centre before being offered for sale. Our preparation process includes mechanical inspections, cosmetic preparation and quality-control checks, helping us ensure that each vehicle meets the standards our customers expect. Our experienced team can assist with part exchanges, vehicle finance and additional warranty options. We take the time to understand each customer’s requirements and explain the available options clearly, without unnecessary pressure. Finance is subject to status and terms and conditions. Our relationship with customers does not end when they drive away. Our dedicated aftersales team is available to provide ongoing support and help resolve any concerns that may arise after purchase. Customer feedback is extremely important to us. Every review helps us understand what we are doing well and where we can improve. We are proud of the reputation we have built, but we also recognise that maintaining trust requires consistent standards and a willingness to listen. Whether you visit us in person or purchase remotely, our goal is the same: to provide a reliable vehicle, excellent value and a level of service that gives you confidence in choosing Birchwood Motors.
Kontaktoplysninger
The Filling Station, Penarth Road, CF11 8TW, Cardiff, Storbritannien
- 02921 202 902
- sales@birchwoodmotors.co.uk
- birchwoodmotors.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Really happy with my experience buying…
Really happy with my experience buying a car through Birchwood Motors. I would highly recommend.

Besvarelse fra Birchwood Motors
First Class Car Sales
As a local and new business finding their way in a competitive market place, I cannot recommend Birchwood Motors enough. They have made my daughter’s Stepway purchase seem-less and memorable. The after sales service has also been first class.

Besvarelse fra Birchwood Motors
Used Car sale
Bought a used car from them, great price for the mileage and condition. Alex is a great honest guy, very friendly and knowledgeable, great customer service and explained everything very clearly, 100% would make the trip again to buy another car if needed and we live in Surrey so that’s saying something.

Besvarelse fra Birchwood Motors
Excellent service Alex was very…
Excellent service Alex was very professional and helpfull

Besvarelse fra Birchwood Motors
Quality and trust
When buying a used car, you obviously want a quality vehicle, a good price, but you also want trust, trust in the seller to be honest with you. I feel I got all three at Birchwood Motors. I stumbled across them whilst browsing the AA car site, so that was a big plus if they had committed to AA standards. This gives you peace of mind, especially if you have an inspection too. It passed with flying colours which gave me the confidence to buy it, confirming my view that this was a good car. I dealt with Alex, who let me test two cars on my own, so that was a good start. I choose a Volvo V40. There was no pressure to try and sell me anything, I could browse and the atmosphere was relaxed. I put down a deposit to hold the car and when I returned to buy it Alex sorted out the paperwork and the DVLA etc online. It took about 10 mins tops and I was able to drive it away. I would definitely recommend them, I’m more than happy with the car.

Besvarelse fra Birchwood Motors
Avoid at all costs
Avoid at all costs.
Car purchased on March 11th. In 6 months and 923 miles £1040 has needed to be spent on repairs to keep the car on the road.
I appreciate that I purchased a second hand vehicle and that it could potentially develop some issues but not to this extent in such a short space of time and amount of miles. Quite clearly the car was sold to me with faults and issues.
Garage were instantly dismissive when contacted about the latest serious issue.

Besvarelse fra Birchwood Motors
Skoda superb
Just bought a skoda superb recently, nice service and friendly people

Besvarelse fra Birchwood Motors
Volvo XC 70
Great experience buying a Volvo from Morgan.
No issues, efficient and totally trustworthy. Brilliant.

Besvarelse fra Birchwood Motors
Would highly recommend buying a car from Birchwood Motors
Would highly recommend buying a car from Birchwood Motors. The staff/owners are so easy going, friendly and a real pleasure to deal with. Delighted with my purchase and the fair price I received for my car as part exchange. Great customer service and wouldn’t hesitate to use them in the future and recommend to others. Good luck with the move to the new premises.

Besvarelse fra Birchwood Motors
friendly
a friendly service and a great little motor, thanks Alex!

Besvarelse fra Birchwood Motors
Outstanding service.
Absolutely brilliant service from beginning to end. Alex was very approachable and knowledgeable, and knew his stuff. The guys were very understanding when having to sort out a little payment hiccup on my bank’s side too.
Safe to say, I’ll be looking here first in the future.

Besvarelse fra Birchwood Motors
Birchwood Motors
The Birchwood team are approachable, honest, straightforward, really helpful and sell great cars. Alex picked us up from the train station as we'd travelled up from Devon and he made the whole car buying experience pleasant and easy and we felt comfortable about the whole process.
The Volvo D2 drives lovely and was a great price.
Highly recommended business.

Besvarelse fra Birchwood Motors
We dealt with Alex throughout our…
We dealt with Alex throughout our process, he was friendly and professional. Didn’t rush or push us into making a decision and was knowledgeable on the car. Rest of the team were polite and welcoming. Couldn’t recommend these guys enough, good prices and quality cars.
Cheers Guys!

Besvarelse fra Birchwood Motors
I was interested in a car but was unable to view online right away
I was interested in a car but was unable to view unless I request a video viewing. Only dealer i have come across that I was unable to view the car externally /internally right away

Besvarelse fra Birchwood Motors
Top customer care from this company
Top customer care from this company. Definately a 5 star service and a big thank you to Dean who went above and beyond to make sure everything ran smooth.
Would defiantly recommend!!!

Besvarelse fra Birchwood Motors
Easy PX and purchase, would recommend!
Alex was very helpful and very responsive to any queries I had. The px went through very easy and the car I purchased was exactly as described in the advert. Would definitely recommend buying a car here!

Besvarelse fra Birchwood Motors
Great experience
Great experience buying a car from them. Made a trip up from Hampshire. No pressure sale and very friendly to deal with. Always helpful and very professional. Would highly recommend.

Besvarelse fra Birchwood Motors
Great experience .
Great experience recently buying a car from this company. Morgan was very polite and friendly. I travelled up from Exmouth on the train and he gladly picked us up. Over the moon with my purchase. Great communication throughout all the transaction. Highly recommend. Thank you again Morgan . 👍 Dawn

Besvarelse fra Birchwood Motors
Great experience today with the guys at…
Great experience today with the guys at Birchwood Motors.
Alex was helpful, informative and provided a no pressure sale, it was so relaxed I forgot to ask for a discount!
All jokes aside the car we purchased was priced well and was completely as described over the phone.
Well worth the 7 hour round trip and would definitely use again.
Pete👍🏻

Besvarelse fra Birchwood Motors
Great experience buying a car from this…
Great experience buying a car from this company. Alex was extremely helpful, stayed open late to accommodate me with no sales pressure. I felt he answered my questions honestly and very helpful on a follow up query. My car was delivered the next day & I love it!

Besvarelse fra Birchwood Motors
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