This is my second product and it’s incredible. However that’s not the reason for my review. The customer service is top tier, Hannah my hero, my angel, saved me and updated the address on cow puff... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Previously purchased the gloves which are amazing! I just purchased the snuggler and then realised I had accidentally selected the wrong style for our prams looped harness. The customer service was ex... Se mere
I love everything about Binibamba! The design and the quality! And the service is great. Hannah from customer service replies fast and is super helpfull.
Customer services are often an automated affair these days, but the Binibamba team (Hannah) fished my Hail Mary out of the automatic replies and helped solve my issue. I bought a Binisuit while I was... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At BINIBAMBA we're all about finding ‘the one’. It’s a love letter to individuality. To having fun with fashion - no matter your age. To parenthood. To STARTING OFF, STANDING OUT. Big and little kids unite - we’re celebrating and sharing style, together. Welcome to our snuggly world. Join us and find ‘the one’ at BINIBAMBA.
Kontaktoplysninger
Storbritannien
- customercare@binibamba.com
- binibamba.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent customer service
Excellent customer service- quick response and help with an items out if stock. They went above and beyond ensuring I got the free gift which was a time limited offer. Very very pleased!
Really good
Really good. Returned part of the order I didn't need
Brain wasn't fully functioning maybe
Searching for a gift for my niece's new baby I tried the binibamba website but it was early in the morning. I forgot to put in her address and left mine as the delivery address. On emailing the company I was delighted to receive a reply within minutes, letting me know that they had changed the delivery address as I had requested. So sharp, on-the-ball and such gorgeous items to choose from.
Love Binibamba
Love Binibamba, ordering from Australia for my daughter in the Uk had the most wonderful customer experience with Hannah! Would definitely recommend ordering from their site again, such beautiful gifts for newborns ❤️
BINI Family, thanks!
It's the second time that I'm purchasing with BINI and I'm completely in love with the whole experience, including the walking day at clissold park! The products are super high quality 👏🏻
Congratulations for the amazing job!!
Lovely helpful staff
Lovely helpful staff, went out their way to help me with a query. Iv brought 3 of the bini bears now as gifts, they’re wonderful
Love this brand
Love this brand! Great customer service, fab designed and durability, quick delivery and beautifully packaged.
I LOVE BINIBAMBA
Amazing experience with the brand in a stroll in the park :) love the vibes and the walk we had all together.
Also purchase for few product and the quality is amazing, love it !!
Excellent customer service when helping…
Excellent customer service when helping me change the snuggler I require for my pram
Very excited to receive my order
Obsessed with everything and their…
Obsessed with everything and their customer service has been nothing short of amazing. Thank you!
The best gift to give and receive
The best gift to give and receive. Pure quality great for the organic mamas. Love that the sheepskin keeps my baby warm in the winter and regulated in the summer. Great service speedy delivery.
Mitten replacement
I purchased the buggy bundle in toast during the recent Black Friday period. Whilst I loved the puffmuff and snuggler, one of my buggy mittens arrived rather deflated.
Initially I brushed this off as I understand all products are handmade, but 25 days in I was really disappointed with the state on this particular mitten. As the sheepskin was not as plush as the other mitten, it very quickly lost its shape, creased with wear and the stitching even started coming apart. On a windy day air would even blow into the mitten, leaving my hand cold.
In writing to customer services they offered me 20% off my next purchase. However after explaining that the item I had already purchased was not fit for purpose, they agreed to send me a replacement mitten once the busy Christmas period was over. I received this replacement just in time for the cold weather in January. I couldn’t be happier with my purchases and replacement mitten.
Loving the sheepskin
Loving the sheepskin, this is the second one I order. It looks so premium we use it everyday of the year, the babies are so comfy in it.
I only wish I bought it sooner
I only wish I bought it sooner. Immediately impressed with the superior soft quality. I love it!
Love our new pram mittens
Love our new pram mittens, attaching these to the pram means one less thing to remember when leaving the house (and less chance of losing one!). Binibamba's products are great quality and I hope to see them expanding their product offering in the future.
bought my niece some slippers
bought my niece some slippers - they are perfect!
The most beautiful items
The most beautiful items, and superb customer service. Thank you ☺️
Purchased a toast snuggler and made a…
Purchased a toast snuggler and made a mistake on the type of harness for my Nuna pram. However, this was resolved very quickly by customer service via Instagram. They helped exchange it for me and I’m truly grateful! Can’t wait to start using it and hoping to get a footmuff soon!
Highly recommend :)!
Fave kids brand
My third purchase from BINIBAMBA and it didn't disappoint! I recommend this brand to anyone with children – such special pieces which are luxurious and practical. Love love love!
Wow!
Wow! No other words to describe the products and the service! Fits great for Joolz strollers.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








