Ben Sherman Anmeldelser 

The customer service dept. is more like customer disservice dept. Parcel not delivered because Ben Sherman gave the wrong address to courier, but wouldn't accept responsibility. £100 gone and they don't care.

I used to think Ben Sherman shirts were the best in the world NOT NOW, I bought 4 of them, one (a white one ) would NOT iron, I even took it to laundry service and they (who iron for a living) couldn't iron it, another the stitching came un done after one wearing, a navy blue one the color faded after 2 washes, a green one has turned to rubbish after being washed 4 or 5 times, not the same owners, the new owners do NOT want to know

my expierience, step by step:
1. the website does not work
2. then it work, but products cannot be ordered
3. then it's possible to order with free return, so I've placed an order. no confirmation email came.
4. confirmation email came after 2 days, the package came after two weeks
5. one of the pants that I've ordered does not even have a button, just ripped
6. I want to place a return, but no return label was attached. after I wrote to email to customer service, they told me return label costs 10 euro. why?
7. after few days I generate return label by their website. now it costs 12 euro.

I just feel cheated. The product quality is low and they cheat on shipping costs. Never ever Ben Sherman online

The quality is decent, but pretty pricey, im not sure the quality and price add up.

Bought 2 pairs of Ben Sherman pumps not canvas in white and black impossible to get response from mandm direct have mailed them few times no number to call them only worn few times and exact same problem with both pairs sole is cracked in both pairs in same place can't wear them if you don't want wet socks never again and no comeback like new

Only four months after purchasing some Ben Sherman shoes, they are falling apart with minimal wear... typically shoes last me 2 to 3 years, not months!

I made the assumption that when one purchased something from a Premium Brand that you should expect a reasonable quality product. Sadly I was mistaken in this case.

Purchased from the charlatans at M and M Direct - that’s another sorry tale. Customer Service is a joke. They want me to return them to check that it’s “fair wear and tear”.

Back on topic: my Slippers arrived on the 5th October. By the 21st they have holes in both where the sole is coming away from the uppers. They’ve been worn every day inside my house, not outside at all. I expected they would last at least three months, possibly more than six. Sadly less than three weeks.

Good job I paid a discounted price of £14.99 and not the £35 plus RRP! Even so that’s £0.93 per day!!

So Ben Sherman I very much doubt I will be buying anything from you ever again.

I am sad to say that I agree with these reviews. Ben Sherman was a near-mythical brand, the original owner build a sterling reputation with quality products. As a kid, you would save up to buy great quality Ben Sherman apparel at premium prices.

I now often see Ben Sherman products in discount chain stores (Marshall’s, etc.), shirts priced at $19.99
here in Boston, and, given that they are polyester knock-offs of what the Sherman brand used to be, barely worth that. The original brand owner sold it years ago, the new owners could not be doing more to drive it into the ground than if they were intending to. Sad what it’s come to. Sherman is a specialty brand, and even if they wanted to make a play to mainstream it more: the quality is so incredibly bad and tacky that the knew owners should be publicly shamed. Ben Sherman deserves so much better. They could fix the quality and re-brand and get people’s attention, so deep is the love for Ben and so entrenched in people’s history...

LINDA@CHESHIRE OAKS.
My American friend and I recently visited the BEN SHERMAN store located in Cheshire Oaks. My friend was stuck in a 1990's "Modern Romance" style of dress. We were assisted by LINDA. Linda was polite, friendly, helpful and professional and showed us excellent customer service.

With my rating, I bet you know if am satisfied or not

Buena calidad a precio elevado, pero racional. Sin problemas en los envíos, plazo correcto

Very very bad customer service. After a few years being their customer and receiving a lot of email advertisements, I ordered to black polo shirt. They sent me only ONE.
I tried to inform them but no one cares.
Please don’t spent your Monday on them.

Horrible customer service. I will never buy another product from them. Neither should you!!

Made a purchase on a Sunday afternoon with a 30% discount offer and free postage. Package arrived at my work the following lunchtime. Excellent service with correct items. Would thoroughly recommend.

Bad shoes, not recommend to buy

Bought Harrington coat online. Delivered next day but was slighty too small for me. Returned and received a replacement soon after. No issues at all and customer service advisor was really good in dealing with the return. The coat is great too. Would highly recommend.

Bought a pair of brown suede boots lasted 4 days then ripped all down one side were they was stitched to the sole very disapointed

You can fool some of the people some of the time ....................
I bought an expensive pair of Ben Sherman Shoes, beautiful to look at and wear - for a day or tow, that is! I am now on Day 3 of wearing them, and I nearly tripped on the pavement as the sole came away from the shoe on the right hand foot. What a pair of crap shoes! Never, ever again. Seems like they think they can produce inferior quality footwear without any regard for the personal safety of the wearer. Shame on you Ben Sherman. I'll never purchase anything form your label again. Load of rubbish!

bought a ben sherman stainless steel bracelet watch from argos today advertised as mens it wouldnt even go over my hand as the strap was too small , it would probably have fitted a young teenage boy better ,i am very dissapointed as i have to return the watch for a refund i think the watches are badly designed and the straps should be made much bigger .

My Name is Gerry Wood back in the 70s l cut for 50% of the pop world & the same for the film world.Princes,Dukes,Earls Mens Ladies, Childrens, we even shared a stand with Ben a true Pro. l purchased LS Riley CRAP Fabric when washed 40 and the shirt stunk of curry, buttons CRAP CRAP CRAP YOU ARE A DISGRACE and iron WET