Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We just cannot recommend Bed Hive enough. Excellent quality and such a vaste variety of beds they had. We ordered a superking bed with 70inch high headboard and its fantastic. Its like walking into... Se mere

Bedømt til 1 ud af 5 stjerner

Customer service is horrendous I would avoid this business at all costs. We emailed to book a delivery date, have sent the email copy information as proof yet these cowboys still refuse the b... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Before ordering the bed frame, I considered which fabric would be best, as I want the bed frame to last as long as possible. I ordered some free swatches and received them a few days later. The a... Se mere

Bedømt til 5 ud af 5 stjerner

Great company to start with. Customer services were spot on and the bed itself looks absolutely fantastic. Delivery arrived as planned and the two delivery drivers were so nice and courteous. They... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

184 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 7 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I have nothing but good things to say…

I have nothing but good things to say about this company. I ordered our bed and it arrived within the time they said. The bed looks absolutely beautiful and is high quality. Customer services were fantastic and I would highly recommend Bed Hive.

21. marts 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Absolutely fantastic service received…

Absolutely fantastic service received from bed hive. Our bed was delivered to us within 9 days and it is absolutely beautiful! Assembly was pretty straight forward and I did it all by myself within an hour. Very happy with my purchase and will be recommending to all.

17. marts 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Gorgeous bed

Gorgeous bed! Chuffed to bits. The delivery was faster than I had anticipated it to be which was great. The bed is really easy to assemble and hardly takes around 30 40 mins. Would definitely recommend bed hive to everyone.

7. marts 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I received my bed yesterday and I…

I received my bed yesterday and I absolutely love it. The quality is amazing and it's just gorgeous.
It was delivered within the time frame and the customer service was really impressive. Thank you xx

4. marts 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service

Great service. Delivery experience was top notch. Bed looks amazing and we'll sturdy. It arrived within the time stated. I would definitely use them again.

1. marts 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I had a really amazing experience with…

I had a really amazing experience with this company. I had a couple of questions which were promptly answered and was given all the help I needed to choose my new bed. The delivery was quick and earlier than expected which was a pleasant surprise. The bed looks wayyyyy better in person. Will definitely be ordering from this company again.

16. februar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very happy with the quality

Very happy with the quality, design and the service we received from bed hive. Prompt delivery of our swatches which was really helpful in choosing the right color for our bedroom scheme. The bed is absolutely beautiful and was so easy to set up just by myself.
I will be placing another order soon for my master bedroom!! I would definitely recommend bed hive to everyone. Thanks so much.

16. februar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Absolutely brilliant

Absolutely brilliant.
A beautiful bed at a really competitive price with outstanding service.
It was delivered in pristine condition and very easy to assemble. Nothing was too much trouble and we highly recommend Bed Hive.

16. februar 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

The bed was of a poor quality

The bed was of a poor quality. Definitely not worth over £800 so sent back. The customer service from Paula has been terrible and she has resorted to blocking my email address! How professional is that. Will never recommend or order from again. You have neen warned. ☆ your reponse to my review is completely untrue?! You must have mistaken my complaint for another customers. I accept your apology though. ☆☆maybe instead of worrying about updating your response to my HONEST review, you should take more time to train your staff and reply to your other unhappy customers?! Jokers

16. februar 2021
Bedhive-logo

Besvarelse fra Bedhive

Dear Vicky,

Thank you for your feedback.
As we appreciate all feedbacks from our customers, unfortunately yours is not true.
You had contacted our customer services team months after you received your bed when you had a change of heart in regards to the new color setup you wanted.
Hence you asked us to replace your bed to a different color to match your new color scheme free of charge. We did advise you that unfortunately we were not able to do that as all our products are handmade to order and as the correct bed was delivered to we would have to make an entire new bed which would incur production and delivery costs.

You were emailing us from 3 different email addresses hence only your original email address as per your order details was corresponded with to avoid confusion.

Hope all is clear.
Kind Regards

Bedømt til 1 ud af 5 stjerner

Really poor communication

Yes the end result is beautiful - BUT I have been plagued with issues and there are a number of things to be aware of:
1. Customer service - emails don’t get replied to and the phone number goes to a generic O2 voicemail. No call backs.
2. The bed will be delivered by a courier, not a delivery service. Yes this is in the small print, but I bet you didn’t read that did you? It states that the courier will not take the parts further than your front door, and you may be asked to help unload the items off the lorry.
3. I wasn’t made aware of a delivery slot until the courier called me (fortunately!) to say they were an hour away. I had not been given a delivery day, let alone time, and had to leave work early to make it home in time to receive to the delivery.
4. The bed actually wasn’t made correctly. We had to get a handyman out to fix it in order to put it together (this was at the suggestion of Bedhive after a number o calls and emails and they offered to foot the bill, which they have yet to do).
5. One of the parts still doesn’t fit, and I’m yet to get an answer on how to resolve this.
6.The orthopaedic mattress is far more bouncy than you’d expect, but a perfectly comfortable night’s sleep.

By the look of all the good reviews, it looks like I was unlucky. But what you want when something goes wrong is a response and a fix.

This company is truly let down by communication issues.

17. december 2020
Bedømt til 5 ud af 5 stjerner

Received my bed today and it is made to…

Received my bed today and it is made to a high standard at a reasonable price. I did take sometime to choose the color and fabric as I wanted to make the correct choice and it does match everything in my bedroom. The delivery team were great and did a wonderful job. Will certainly buy from them again.

25. november 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

After deciding to redo our bedroom we…

After deciding to redo our bedroom we settled on Bed hive. Customer service was excellent.
The bed is worth every penny spent and excellent value for money. Solid, beautiful and sturdy.
Exceptional quality and great service. Would definitely buy from them again.

20. november 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Ordered the Esty Chesterfield bed in…

Ordered the Esty Chesterfield bed in King size. Great communication throughout. Was delivered in the time given. All packages were brilliantly packed and no damage. Bed frame was easy to assemble and was set up in no time. Looks extremely beautiful and is of excellent quality. Very happy with the purchase and would use again.

20. november 2020
Bedømt til 1 ud af 5 stjerner

Quality Not as advertised at all

Wrong bed sent, very poor quality not anything like the website picture at all. I have asked for a refund and 3 weeks later the bed is still sat in my Living room and no sign as yet of a date for collection or refund. Shocking- beware

14. november 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Bought the Stefano Chesterfield sleigh…

Bought the Stefano Chesterfield sleigh bed. Really good quality and my daughter loves it! The delivery was quick with good communication from the couriers. Overall we are very happy with the bed and would recommend both the company and the product.

20. august 2020
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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