I highly recommend Beards if you want great service and a special experience. I recently had a ring designed for a milestone anniversary and Bethany was a superstar! I had a vague idea of wha... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I recently took my Daughter to Beards in Cheltenham as they are an Omega store, to purchase an Omega MoonSwatch, but sadly they don’t have the Swatch franchise. However this did not stop Jason from as... Se mere
Wonderful Service from a professional yet friendly business with excellent product knowledge. We purchased a new ladies Omega watch and had an existing gents Omega serviced (second service by Beards).... Se mere
It took a while to find the right watch for my wife, including a few trips to London to explore the options. Today Vicky gave us all the time and advice we needed to make up our minds, and we left wi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1804, Beards is one of the oldest family-run jewellers in Britain. With a cornerstone location on Cheltenham's Promenade, Beards have been experts in fine jewellery and luxury timepieces for over 200 years. Shop online now to explore our range of branded and in-house jewellery; and shop our watch brands– Omega, Breitling, Tag Heuer, Longines, Montblanc, Arnold & Son and Parmigiani Fleurier.
Kontaktoplysninger
70 The Promenade, GL50 1NA, Cheltenham, Storbritannien
- 01242 516238
- info@beards.co.uk
- beards.co.uk
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Exceptional service
Exceptional service. Brilliant company to deal with and would highly recommend.
Thanks
Not the first time I have purchased…
Not the first time I have purchased from Beards. Excellent goods and great service
Excellent 10/10
Quick and efficient service from Beards, product arrived next day and gift wrapped ready for Christmas. Special thanks to the team for sorting this and the manual. I would highly recommend.
Great company to buy a watch
Great service, quick delivery. Kept me up to date the whole way. Would use again.
Great service
Great service, I purchased a watch which arrived the next day. After mulling over my choice, I decided I preferred my current one. So returned the watch, which was quickly refunded. Overall faultless service from Yui at Beards
And again !
This the second time Beards has helped with a major purchase, two gorgeous Omega watches. First class service on both occasions. 5 stars !
Great service, quick delivery, polite, flexible and helpful.
Great service and very flexible when I asked for special concessions on the return policy. I ordered one day the watch arrived the next day with good updates to let me know the times. The watch when delivered was packaged beautifully. Thanks very much.
Extremely rude member of staff
Extremely rude member of staff, who banged on the front of Beards Cheltenham store glass door from the inside to get my attention as a passer by. Then proceded to pull odd faces at me and very rude.
I did walk away, then went in to confront the store owner about the gentlemans bad behaviour.
Beautiful Jewellery but not a professional staff member!

Besvarelse fra Beards
From the time I walked in to Beards I…
From the time I walked in to Beards I was treated with courtesy and respect. Great relaxed atmosphere, no hard sell just hard facts.
Andy was exceptional in his experience knew his products. Thank you for all the team that eased me in to my purchase. I purchased a Longines watch. If I was asked to recommend a high quality jeweller there would be no hesitation in announcing Beards. I was given a tour around the store as they also ( should you be looking for that extra special gift) bespoke jewellery.
Keep up the good work.
First class service
First class service, kept me updated throughout. I would highly recommend! I was very happy with my purchase! Thank you to Yui for the great service!
Great personal service
Great personal service, sized correctly and delivered on the day of my choice.
This watch retailer is absolutely the best if your in the market for a new Tag or Breitling Watch…
This retailer is absolutely the best and streets ahead of any of their competition if you're in the market for either a new Tag or Breitling watch. Exceptional friendly service from both Nigel & Yui and competitively priced too. Have no reservations in buying mail order, if you know the make and model you want then look no further, you're 100% in safe hands!
Outstanding customer experience
Super quick service and very communicative - I was updated at every step of the process, even letting me know that the Royal Mail tracking service was down due to technical issues! Packaging was secure and wrapping was beautiful. Thank you very much and fingers crossed my future husband likes his wedding gift.
An all-round great experience
An all-round great experience; the website was easy to use to find what I was looking for, the description of the watch was robust & accurate, the purchase was straight-forward, and delivery was on time with nice packaging. The key take-away though was the excellent service, with updates on my purchase/delivery in a personalised fashion. I’d definitely buy from here again!
Quick extremely efficient service
Incredibly quick, efficient service with correct updates about delivery.
Lovely packaging.
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish. Very professional and all enquires were answered in a very timely and efficient manner. Overall i would highly recommend Beards.
Great Company
Fantastic service keeped me informed about my purchase and tracking all the way until it came to my house
The team at Beards helped me buy my…
The team at Beards helped me buy my Omega remotely, I would throughly recommend them, efficient and excellent customer service.
The process from ordering to delivery…
The process from ordering to delivery was first class and very simple. The communication from Beards can’t be faulted and will definitely use again.
Puts some of the national chains to shame
Really good experience buying my first Breitling. Purely mail order so mainly email but a couple of phone calls too. Not meeting in person did not stop Yui giving me first class customer service particularly when a problem with the piece emerged. Returns was easy, tracking provided, comms all along the way and the replacement was shipped out far quicker than I thought possible. Even a nice little something to ease the whole thing along.
I've had worse experiences in person in much larger national chains so if any of them are reading this you could learn a lot from these guys. Thanks again to Yui and the team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.






