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basketsphiladelphia.com Anmeldelser 3

•
TrustScore 3 ud af 5

2,8

Butik med gavekurve
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Virksomhedsoplysninger

  1. Butik med gavekurve

Skrevet af virksomheden

Philadelphia Baskets is a leading e-commerce gift basket company. Our carefully designed baskets are put together by expert designers and curators, with seemingly endless gifting options to help you find your perfect basket.

Kontaktoplysninger

2,8

Middel

TrustScore 3 ud af 5

3 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

Absolute scammer company

Absolute scammer company. The "basket" was nothing like what I ordered and included weird off-brand items including gross processed cheese and gas station snacks like "Crunch n Munch" instead of the "Gourmet Brie and Tapenade" is advertised. The "gift" came all thrown together in clear plastic, looking like a pile of crap. The wine that I added on and paid an addition 40+ dollars for was not what was ordered, instead a random bottle of Rose was thrown in there. The San Pellegrino came in a small plastic bottle instead of a large glass bottle as presented on the website. The list goes on and on. These people are absolute scammers and their baskets are crappy!

8. marts 2026
Uopfordret anmeldelse
basketsphiladelphia.com-logo

Besvarelse fra basketsphiladelphia.com

We sincerely apologize for the disappointment caused by your recent order. It is clear that the presentation and the items you received, including the snacks and wine selection, fell far below the gourmet standard we strive to provide.

While our substitution policy is intended to ensure timely delivery when specific items are unavailable, we recognize that in this instance, the replacements for the brie, tapenade, and beverages did not reflect the value or quality you expected. We take your feedback regarding the packaging and item quality very seriously and will use it to improve our operations and quality control immediately.

Thank you for bringing these concerns to our attention.

Bedømt til 1 ud af 5 stjerner

Misleading shipping dates

They allow you to select the date you want the gift delivered but it doesn't matter because they send it whenever they feel like. My item was shipped with USPS so it missed the delivery date by 3 days at this point. And now the tracking isn't even showing where it is. This company is very misleading. Emailing gets you no where. I should have checked reviews on this company before I used them. There are little too no reviews which is very suspicious.

5. september 2025
Uopfordret anmeldelse
basketsphiladelphia.com-logo

Besvarelse fra basketsphiladelphia.com

I am very sorry for the frustration this caused. I understand how important it is for a gift to arrive on the date you select, and I regret that this wasn’t your experience.

We do offer both regular and express shipping, but it’s important to note that delivery dates are estimated rather than guaranteed, as we rely on third-party couriers like USPS. Unfortunately, delays can sometimes occur once the package is in their hands, and I realize how disappointing it is when that happens—especially when it causes a gift to miss the intended date.

That said, I want to apologize sincerely for the inconvenience you faced. Your feedback helps us improve, and we’ll continue working on clearer communication about shipping timelines so expectations are better set from the start.

Bedømt til 2 ud af 5 stjerner

The baskets I ordered for my team was…

The baskets I ordered for my team was completely different and misrepresented by the image and description on Baskets Philadelphia website. I ordered the Flavors of Italy and got other items instead of what I read in the description and none of got the 2 tone colander that was supposed to be part of the basket. The items I received were less quality and not what I preferred than the items described in the basket. I will never order a basket from this company again.

27. juli 2023
Uopfordret anmeldelse

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