Barking Bags Anmeldelser 303

Ordered a bag from their website and PayPal incorrectly put my old address on the shipping information.

I emailed the company less than 3 minutes after order to explain the issue and asked for the order to have the address amended or cancelled.

I received a reply an hour later telling me the item has been locked in for delivery and that I would have to wait for ‘delivery to fail’ and the item to be returned to them before I could be issued a refund.

I enquired what would happen if someone now living at my old house accepted the delivery but they could not answer this question.

I received a notification three hours after I emailed stating it has been shipped, so they had plenty of time to cancel the order or amend the address. They simply didn’t want to.

The order was sent via Royal Mail with no requirement for a signature, therefore it was delivered to my old address by the post man.

It is clear they never intended to issue a refund as it would never have ‘failed delivery’ therefore would never have been returned to them for a refund to be issued.

They have lied and deliberately sent the order to the wrong address despite my requests, knowing it would be delivered in what I can only believe was their hope I would order a second one.

Save your time, effort and money and order from one of the many other providers out there who actually provide customer service, unlike these liars.

First bag the lining wasn’t stitched in and Barking Bags replaced it within about 10 days. The second bag I have used for two weeks and the oil from the kibble I use for training an assistance dog has leaked through, I only put the amount of kibble in that I need for a training session. I don’t want to use it now because it can stain clothing. Barking Bags apologised for the inconvenience but told me there was nothing they could do as they had not caused the damage. They suggested I put the treats in a suitable container inside the bag! Basically the treat bag is not fit for purpose. I have had treat pouches previously and have never had this issue. I would not recommend anybody buy this. You need a reliable product when training assistance dogs and I would have expected a more positive response from the company

I brought the original bag and straight away the toggles came off (which I could live with) but then after a couple of months the bag started to come apart. I contacted Barking Bags and the customer service was prompt and they were quick to offer a replacement but I'd lost faith in the quality and asked for a refund but they have refused to give me one. They are still offering a replacement but I know the bag will just end up in landfill and don't want to have to put two bags in there so I've decided to just loose my money.

Bought the original bag - not had it long, but unfortunately I'm not impressed. I wouldn't normally spend so much on a bag that's only going to get mucky but I had high hopes for a bag with such good reviews. Alas, I'm disappointed.

The good: the product seems to be made from reasonable enough material, and I upgraded the strap to the hi-vis one, which really is hi-vis. The inner compartment is a good size for everyday items and a dog toy or two.

The not so good: the hanging hooks on the front thomp against the bag when I'm walking - irritating if I tune into it. While handy, the bottle holder isn't very big. The hi-vis strap won't stay the length I set it to. If you're body positive, the strap isn't very long - you'll probably end up with the bag in your armpit. The back pocket has no fastenings so it's a bit pointless. Not tried it, but I suspect that the bag still be far too big/heavy to comfortably wear as a waist bag. The flap only has two small magnets so doesn't automatically fall shut - I have to carefully line them up.

The outright useless: the treat pouch!! Which was the whole damn point of me buying the bag - I didn't want lots of separate bags hanging off my belt. The treat section is tiny - fine if you only want a few treats, completely pointless if you are frequently rewarding/ training. I only have small hands but I struggled to get treats out without scuffing my fingers on the zip. If you want to open the main compartment of the bag you have to remember to shut the treat section first or they spill out. The treat compartment can't be cleaned so I suspect it would become a science experiment of grease and rotting crumbs in no time at all... let alone if you want to use hotdogs or chicken!

I've ended up turning the net pouch meant for poop into a treat pouch by lining it with my old treat bag, and hung a roll bag for poop above the bottle holder - fine in the winter but will be completely gross to do that come summer when I actually want to carry water.

I purchased one of the barking bags recently, after buying one a while back. I was really surprised to see the quality has gone downhill! Already there are signs of wear on the new one, where as the original looks in great condition. I definitely will not be buying from them again, you can buy much cheaper bags that are better quality than this.

Barking Bags had a sale on and their Original dog Bags were £26.99 reduced from £39.99.
So even though my old Barking Bag is still going strong I couldn’t resist so brought one.
I’m absolutely shocked at what cheap rubbish it is. It’s thinner cheap shiny material. Cheap clips. The bottle space is smaller. The strap is very thin and cheap. There is just a pouch on the back which is open to the elements and I won’t be able to put keys or money in it.
I am so disappointed in Barking Bags that they have used such cheap materials and followed what every other company has done by using inferior materials.
I would like to return it but and will have a look how easy that is.
I didn’t get a reply to the email I sent to them about the Shop.app which they use when you purchase from them which has terrible reviews so I’m not expecting much joy with trying to return it for a refund.
I have an Original Barking Bag. I brought it second hand August 2023. It was nearly new. I love it. It looks expensive. It’s strong and roomy. Has a zipped space on the back to keep keys or valuables. It is sturdy strong material and has big clips. The strong shoulder strap is thick and robust. I am a dog walker/boarder so I use it every day, all day.

After hearing about the barking bags on TV, I purchased one for my wife’s birthday present. Initially all looked ok and well designed. After only 3 months of use holes appeared in the water bottle holder. I had also purchased the water bottle from Barking bags, so it is the one the bag is designed to hold. I contacted customer services to be told wear and tear is expected! My wife’s previous bag from Amazon was less than half the price of this bag and lasted for 2 years before signs of wear and tear. The material used is not fit for purpose. I would not purchase this item again, and would certainly NOT recommend it.

I’ve ordered The Original Bag - Khaki as well as a water bottle on the 13th of August. Unfortunately, I didn’t like the design of this bag and returned both items back.
I’ve sent this bag to Huboo Returns on the 21st of August, but not had refund yet. I’ve contacted the company on the 11th of September and received a very generic response:
‘I have contacted our returns team to get this checked over for you, once I have received confirmation I can go ahead and process the refund for your return, please rest assured I am chasing this up for you.’
Since then, nobody has ever been in touch with me.
I’m very disappointed with their customer service and would never buy from them again.

As a professional dog walker I held of buying this (I don’t like to just follow the crowds I needed something fully functional). Well my biggest regret is not getting one sooner. Made of great material it looks to be long lasting. It’s super comfy to wear, has lots of compartments and is much bigger than first impressions. Cornelia and Lois were fab at customer service queries. I will be highly recommending to all! Thanks all

Having used various dog bags I had not found one that was big enough to put items in for two dogs, I.e used poo bags, leads, extra bags of treats plus some of my own items, until I came across Barking Bags. They are a good size, have enough D rings to put your treat bag on and poo bag roll holder. It has a strap that goes across the body and hooks to hook onto your belt. In warmer weather the hooks are fine but when you need to wear a coat it’s pointless having the bag hanging off your jeans belt! The shoulder strap started to annoy my shoulder and kept hanging forward when picking up poo. I purchased a webbed style belt and sewed it onto the bag for it to fit around my waist. I find this more convenient and surprised Barking Bags never thought of this. If they had added a belt to the bags, this would make it a 5 star. I’ve had the bag for a couple of years now.

About as good as you're going to get for a dog walking bag. Big enough to actually fit all your doggy essentials in like water bottle, lead and toy as well as yours. The treat pouch on the bag is a nice thought but hard to get your fingers in to and doesnt hold a lot, but with all the compartments in the bag and treat bags that you can buy, this isn't a big deal. Ive just used it to keep some money in. The only annoying thing I find is the strap. It's very long and sits under my bottom which is uncomfortable to walk with while it's bashing you at the back of the legs. If you shorten it, it doesn't stay and very quickly you find it at your legs again. It's alright.. a bit expensive but it's big enough to hold my dogs water bottle which was the most important factor for me.

If you’re plus-sized and considering the Barking Bags treat pouch, save your money and your self-esteem.

I was initially thrilled about trying out Barking Bags after a fellow dog walker recommended them and after seeing their booth at Crufts. However, I was quickly disappointed.

Let’s talk about the elephant in the room – or rather, the lack of room. The pouch itself is fine quality, but the design is a slap in the face to anyone not fitting the ‘average’ size or flaunting themselves on TikTok. The belt couldn’t even come close to wrapping around where I wanted it. And guess what? You can’t adjust it. Their brilliant solution? Cut it. Because apparently, accommodating different body shapes is too much to ask.

And the customer service? It's a joke. No returns on unused bags? Come on. They’d rather make a plus-sized person feel like an inconvenience than bother repackaging something. Oh, but they generously offered a discount on my next purchase. As if I’d ever buy from a company that treats me like I’m too big for their products.

It’s a real shame. I had high hopes for this bag and was eager to recommend it to my fellow dog walkers and owners. Until Barking Bags addresses these issues and makes meaningful improvements to their products and policies, I won’t be purchasing from or recommending them again. So, congratulations, Barking Bags. You managed to make a plus-sized person feel even bigger.

I already owned their walking bag which I love so decided to buy the treat bag too at Crufts. very disappointed with this product. The belt strap was a pain to get on and off due to the clip being too big. I had to use my thinner belt strap from my previous ruffwear treat bag which is not a big deal but I shouldn't have to.

While the size of the bag is big the magnetic closure is simply not enough to keep the treats from falling out when I bend down. the magnetic closure is already hanging loose from the bag after using it 3 or 4 times.

I'm glad I didn't get rid of my ruffwear treat bag as I've given up on using it. While I love the walking bag but the treat bag is a real let down

A nice idea but everything is slightly wrong. The shoulder strap is too short, the water bottle holder only has room for a small bottle (no room for anything for the dog to drink from, except to have a bowl clipped on and dangling...annoying). Treats section folds over, every time I ry to close close the bag the treats slide into the top section and stop it folding over.

Very disappointed in the size of the standard bags for the price. They look much bigger in the photos than they actually are.

So i purchased the original bag in black and I love the bag, I like the size, it’s definitely waterproof and it holds EVERYTHING but I have one issue with it that bugs me every time I wear it. As a dog Walker I’m always bending down picking up poo seeing to dogs etc so if I wear the bag on or across my shoulder it constantly falls forward and gets in my way, I’ve tried wearing it short, long and right up under my arm pit and it’s still in the way. So the only other option is to wear it round my waist. So the strap provided with the bag is no good for this purpose because it loosens as you wear it and you end up with the bag falling down, so I have a belt of my own which is fine. However the clips on the back of the bag designed to hook onto the belt are a bit useless and I often find the bag falls off when I take it off or when I’m adjusting my coat etc. what this product needs is a waisted belt strap to be provided and the bag itself needs re designed so that it’s more like the treat pouch that they sell. That would work better and be more secure.

I have always bought bags on Amazon to hold treats and waste bags and they are poor quality and break.
Barking Bags are clearly specialists in this field. It is obvious they have researched what dog owners need. The results are amazing. The bag is high quality, it is waterproof and has pockets for everything you need. The details such as the zips and tabs that make opening pockets easy to do and it has an adjustable strap.

This is also inexpensive compared to the previous ones I have bought.

The customer service is also fantastic. Its easy to select products from the website, that have clear descriptions and you get updates on your order status etc.

Barking Bags are a 5 Star Company

Easy ordering, quick delivery, excellent product v

Good price, good quality, timely delivery.
I would suggest you replace ‘reaching out’ with ‘contact us’. It’s yet another annoying Americanism which is more likely to annoy than the correct ‘contact us’.