I ordered last month, the toys weren't as durable as we'd hoped. I contacted Bark Box and spoke to an amazing person named Elgene and their dog Piglet. They are sending me 2 replacement toys and chang... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Since my dog was a pup she anticipates bark box every month! She is american pitbull terrier and thrives on super chewer toys. Barkbox has been a savior for those precious powerful chompers! And the d... Se mere
We have been getting bark box for our dogs for almost 7 years. I’ve never had a bad experience with the products or the customer service. Absolutely the best company to deal with, they truly do care... Se mere
BarkBox has been a great fit for our two boys. We get three soft toys, a special treat, and two bags of treats each month, and they love every bit of it. Their favorite part is the interaction — hidin... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.
Scout's Honor Guarantee
We guarantee 100% Happiness
If your dog isn't happy with their BarkBox or Super Chewer box, we'll work to make it right. Email us at experience@barkbox.com to connect with our dedicated Happy team.
Kontaktoplysninger
4,6
Fremragende
9 t anmeldelser
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My dog loves it!!
My dog loves it!!! He quickly noticed you changed to shipping bags from a box. He is back to recognizing when it is delivered. Treats always good and toys he does not destroy in 5 minutes. Really likes the treats that seem to be maybe sweeter and fruitier
19. marts 2026
Listen to your customers
19. marts 2026
This box was perfect
This box was perfect! She loved her toy., new favorite! Jerky treats make her so happy too. Thank you customer service for hearing me!
19. marts 2026
Always concerned about my dogs health…
Always concerned about my dogs health and the items I will be feeding them. Any questions I have Bark is willing to answer them without problems.
19. marts 2026
Every time I called whether with a…
Every time I called whether with a question or problem, it was addressed immediately and they made sure my pup & I were completely satisfied.
19. marts 2026
Toys are fabulous and nearly non…
Toys are fabulous and nearly non destructive. My dogs love the treats and can't wait til I pull out a new bag.
Bark has always responded promptly if I have questions.
19. marts 2026
Loki loves everything in his box
19. marts 2026
Barkbox has been great for all of us!
Barkbox has been great for all of us!! Artie absolutely loves his toys, and gets so excited when he sees the box at the door! Great quality, and the team is always responsive and helpful if we ever have an issue (which is very far and few between!) I recommend it to everyone, such a great company, great quality toys, and great experience!
19. marts 2026
Dog approved
New treats are much improved from the older ones and my dog can’t wait to retrieve her bark bag from the front porch. Not sure how she knows it’s her package.
19. marts 2026
Excitement
The excitement, I see on my pups faces when they know the box is for them, makes my day. They love the toys and treats are always a hit.
19. marts 2026
Barkbox stands behind their toys@
So happy that Barkbox kindly replaced a toy that my dogs uncharacteristically unstuffed. Truly a surprise that they offered to do this. They also asked what type of toys my dogs like best. My girls were thrilled with the selected toy and immediately started playing with the chipwich squeaky toy.
19. marts 2026
Excellent Quality and Service
Excellent customer service and quality of toys for my dog! Each Bark Box is very well designed, and is so fun to open each month.
19. marts 2026
I like having the options
I like having the option to change or add to my box each month. My dog loves getting her box of goodies in the mail!
19. marts 2026
Happy
Every time I’ve had a problem they solved in a timely manner. Always polite and nice to talk too
19. marts 2026
We love bark box
We love bark box. The treats are perfect and we love the toys each month.
19. marts 2026
Besvarelse fra BarkBox
Thank you for your kind words! We’re so glad you and your pup are enjoying the treats and toys each month. We appreciate you being part of the Bark pack!
Very friendly
Very friendly and addressed my concerns professionally. Took all my pets into consideration and gave my several options. Confirmed my request was correct.
19. marts 2026
Well not great.
Well, not only did I not receive February’s bark box I still haven’t received Mark’s book box and in February they told me they would send me toys to make up with it and they never arrived so I had to contact customer service again and they said they would send me more and I haven’t gotten those either!!! customer service is usually phenomenal, but I’m struggling lately
19. marts 2026
Besvarelse fra BarkBox
Thank you for sharing your experience. We’re very sorry you didn’t receive your February order and the missing toys. We understand how frustrating this has been. Our team will reach out directly via email to assist you further. We truly appreciate your patience.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.