I ordered last month, the toys weren't as durable as we'd hoped. I contacted Bark Box and spoke to an amazing person named Elgene and their dog Piglet. They are sending me 2 replacement toys and chang... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Since my dog was a pup she anticipates bark box every month! She is american pitbull terrier and thrives on super chewer toys. Barkbox has been a savior for those precious powerful chompers! And the d... Se mere
We have been getting bark box for our dogs for almost 7 years. I’ve never had a bad experience with the products or the customer service. Absolutely the best company to deal with, they truly do care... Se mere
BarkBox has been a great fit for our two boys. We get three soft toys, a special treat, and two bags of treats each month, and they love every bit of it. Their favorite part is the interaction — hidin... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.
Scout's Honor Guarantee
We guarantee 100% Happiness

Kontaktoplysninger
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
this is a horrible company that locks…
this is a horrible company that locks you in without being aware of it. they state free cancellation anytime but this is not true. Its scary when a company has your bank info and they just keep charging you and there isnt a thing you can do about it. And when i did cancel i get all these emails whats the problem , your dog will be sad , this company is a rip off artist and im ready for a class action
Great experience with Barkbox
Great experience with Barkbox. CS reached out to me when they saw a review that my dog had an issue with one of the toys. I was very happy with the quality of the products.
My guy loved the treats and the toys!
No cancellation button
I canceled another dog subscription the same week (inflation got me) took literally five minutes. No questions asked. I was impressed.
This company made it a process.
I clearly asked to cancel, and instead of honoring that, they held it up, put my account on pause, waiting for me to respond with a reason. That turned into a drawn-out back-and-forth just to do something that should be instant.
My dog didn’t love the product. That’s all. And I shouldn’t have to justify canceling in the first place.
No easy cancel button, no refunds, delayed action, and unnecessary friction. It feels intentional and deceiving.
The worst is, I was wanting to come back at some point, once my dog got used to her surplus of product, but because of the frustrating cancellation, we won't be back.

Besvarelse fra BarkBox
Best customer service!
I ordered last month, the toys weren't as durable as we'd hoped. I contacted Bark Box and spoke to an amazing person named Elgene and their dog Piglet. They are sending me 2 replacement toys and changing our dogs toys to nylon only so hopefully that's can't be destroyed as easily. You can't ask for better customer service than that! If the toys don't work, we will stay with Bark Box for their amazing treats. Bagheera salivates every time he sees the bag.
Bark Box a miss for us three times in a row
I got three months of bark box for my 50 pound goldendoodle. none of the treats interested him, they were just regular treats nothing special. Toys were straight to landfill..my dog was not having any of them!

Besvarelse fra BarkBox
I started a 6 month prepaid…
I started a 6 month prepaid subscription. My first box was full. A real box. 3 toys and 3 bags of toys. My dog didn't like the treats. But he is picky. 3 toys. He chewed through all 3. He is only 16 lbs! My 2nd box came as a plastic bag with 3 very small toys. A ball, a small rock and a 3" stuffed toy. $33.00! Hardly worth your time and certainly not worth the money.
I'm greatly disappointed. BTW, it was shipped on the 1st of April and delivered on the 16th!!
Unfortunately, I will not be renewing.

Besvarelse fra BarkBox
Fun stuff!
Good delivery on some very entertaining dog toys and treats. I think it's more entertaining for me than my pups! I've been a BarkBox customer for years!
Unable/unwilling to resolve shipping problems…
I've ordered Bark Dental Chews off and on, and right now I'm in off mode. I repeatedly received my subscription order with several of the chews broken. The company was excellent when it came to being willing to send no charge replacements, but the replacements were received also with several broken chews. The chews are designed to be used with dental paste, but when broken, they become useless for what they are designed to be used for. BarkBox was unable or unwilling to solve this shipping problem.

Besvarelse fra BarkBox
Creative Dogwood Farms Theme
Creative Dogwood Farms Theme. My dog got the Cud Lee, the Cow & Rad Brad, the Pink Radish (so cute) toy. The dog treats are always on point.
My fur babies loved receiving their…
My fur babies loved receiving their bark box every month
Great box
He loves the nom stick. It's always a fun surprise to get the package every month. Zeke gets so excited for the toys and treats.
I love Bark Box
I love Bark Box, they work with you, when A treat or toy is not bringing happiness to my dog. they work with you and keep tabs if all is alright with a new toy or treat to replace the other treat or toy that my dog did not like.
We love the opportunity to switch up…
We love the opportunity to switch up what our pup needs or wants depending on the toys she is more focused on! Thank you for providing toys she loves. When we get the new Bark Box and set it on the counter she stares at it and whines until we put it on the floor for her to start opening!!!
My Moby likes his soft treats
My Moby likes his soft treats. He hates the hard ones.
He completely enjoys his monthly new toys!!!
Lucy's favorite toys!
My dog absolutely loves getting new toys every month! She is so excited that she will go back and forth squeaking each one. Then she stops and will sit there whining at them for awhile, then back to squeaking them again.
Love the toys and treats
We love Bark Box
We love Bark Box! Dante adores his toys and gets so excited every month to open his bag. Thank you!
My dog always loves the toys
My dog always loves the toys, and (most of the time) loves the treats.. if there's ever a problem, BarkBox is quick to respond and fix. It's great to know that if there were a problem, they want to fix it and make it right..
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







