BarkBox Anmeldelser 8.562

TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I ordered last month, the toys weren't as durable as we'd hoped. I contacted Bark Box and spoke to an amazing person named Elgene and their dog Piglet. They are sending me 2 replacement toys and chang... Se mere

Bedømt til 5 ud af 5 stjerner

Since my dog was a pup she anticipates bark box every month! She is american pitbull terrier and thrives on super chewer toys. Barkbox has been a savior for those precious powerful chompers! And the d... Se mere

Bedømt til 5 ud af 5 stjerner

We have been getting bark box for our dogs for almost 7 years. I’ve never had a bad experience with the products or the customer service. Absolutely the best company to deal with, they truly do care... Se mere

Bedømt til 5 ud af 5 stjerner

BarkBox has been a great fit for our two boys. We get three soft toys, a special treat, and two bags of treats each month, and they love every bit of it. Their favorite part is the interaction — hidin... Se mere

Virksomhedsoplysninger

  1. Dyr og kæledyr

Skrevet af virksomheden

At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.

Scout's Honor Guarantee

We guarantee 100% Happiness

We guarantee 100% Happiness
If your dog isn't happy with their BarkBox or Super Chewer box, we'll work to make it right. Email us at experience@barkbox.com to connect with our dedicated Happy team.

Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

9 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

this is a horrible company that locks…

this is a horrible company that locks you in without being aware of it. they state free cancellation anytime but this is not true. Its scary when a company has your bank info and they just keep charging you and there isnt a thing you can do about it. And when i did cancel i get all these emails whats the problem , your dog will be sad , this company is a rip off artist and im ready for a class action

30. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great experience with Barkbox

Great experience with Barkbox. CS reached out to me when they saw a review that my dog had an issue with one of the toys. I was very happy with the quality of the products.
My guy loved the treats and the toys!

19. marts 2026
Bedømt til 1 ud af 5 stjerner

No cancellation button

I canceled another dog subscription the same week (inflation got me) took literally five minutes. No questions asked. I was impressed.

This company made it a process.

I clearly asked to cancel, and instead of honoring that, they held it up, put my account on pause, waiting for me to respond with a reason. That turned into a drawn-out back-and-forth just to do something that should be instant.

My dog didn’t love the product. That’s all. And I shouldn’t have to justify canceling in the first place.

No easy cancel button, no refunds, delayed action, and unnecessary friction. It feels intentional and deceiving.

The worst is, I was wanting to come back at some point, once my dog got used to her surplus of product, but because of the frustrating cancellation, we won't be back.

27. april 2026
Uopfordret anmeldelse
BarkBox-logo

Besvarelse fra BarkBox

Thank you for sharing your experience with us. We sincerely apologize for the frustration you encountered with the cancellation process and for the fact that your pup didn’t enjoy the products. This is not the experience we want for you or your dog, and we take responsibility for that.

Our Leadership team has followed up with you via email to provide further assistance.

If there’s anything else we can do to help, please don’t hesitate to reach out. Thank you for giving BARK a try.

Bedømt til 5 ud af 5 stjerner

Best customer service!

I ordered last month, the toys weren't as durable as we'd hoped. I contacted Bark Box and spoke to an amazing person named Elgene and their dog Piglet. They are sending me 2 replacement toys and changing our dogs toys to nylon only so hopefully that's can't be destroyed as easily. You can't ask for better customer service than that! If the toys don't work, we will stay with Bark Box for their amazing treats. Bagheera salivates every time he sees the bag.

20. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Bark Box a miss for us three times in a row

I got three months of bark box for my 50 pound goldendoodle. none of the treats interested him, they were just regular treats nothing special. Toys were straight to landfill..my dog was not having any of them!

17. april 2026
Uopfordret anmeldelse
BarkBox-logo

Besvarelse fra BarkBox

Thank you for sharing your experience. We’re truly sorry to hear your dog didn’t enjoy the treats or toys. This isn’t the experience we aim for, and we’d like the opportunity to make it right. Our team will be reaching out via email to help further. Thank you for giving BARK a try.

Bedømt til 1 ud af 5 stjerner

I started a 6 month prepaid…

I started a 6 month prepaid subscription. My first box was full. A real box. 3 toys and 3 bags of toys. My dog didn't like the treats. But he is picky. 3 toys. He chewed through all 3. He is only 16 lbs! My 2nd box came as a plastic bag with 3 very small toys. A ball, a small rock and a 3" stuffed toy. $33.00! Hardly worth your time and certainly not worth the money.
I'm greatly disappointed. BTW, it was shipped on the 1st of April and delivered on the 16th!!
Unfortunately, I will not be renewing.

16. april 2026
Uopfordret anmeldelse
BarkBox-logo

Besvarelse fra BarkBox

Thank you for taking the time to share your feedback. We’re really sorry to hear that your recent boxes didn’t meet expectations, especially after such a strong first delivery. We understand how frustrating it must feel to receive items that didn’t match the value or durability you were hoping for, and the shipping delay only adds to that disappointment. Our Leadership team will be reaching out to you directly via email to look into this further and work toward a resolution that feels fair.

We appreciate you giving us a try and for bringing this to our attention.

Bedømt til 5 ud af 5 stjerner

Fun stuff!

Good delivery on some very entertaining dog toys and treats. I think it's more entertaining for me than my pups! I've been a BarkBox customer for years!

19. marts 2026
Bedømt til 3 ud af 5 stjerner

Unable/unwilling to resolve shipping problems…

I've ordered Bark Dental Chews off and on, and right now I'm in off mode. I repeatedly received my subscription order with several of the chews broken. The company was excellent when it came to being willing to send no charge replacements, but the replacements were received also with several broken chews. The chews are designed to be used with dental paste, but when broken, they become useless for what they are designed to be used for. BarkBox was unable or unwilling to solve this shipping problem.

6. april 2026
Uopfordret anmeldelse
BarkBox-logo

Besvarelse fra BarkBox

Thank you for sharing your feedback. We sincerely apologize for the ongoing frustration with broken Bright Dental Chews. We understand how disappointing this has been, and this is not the experience we want for you or your dog.

Your feedback has been shared with our Fulfillment team as we work to prevent this from happening in the future. Our Leadership team will also be reaching out to you directly via email to assist further. We truly appreciate your patience and the time you’ve taken to share your experience.

Bedømt til 5 ud af 5 stjerner

Great box

He loves the nom stick. It's always a fun surprise to get the package every month. Zeke gets so excited for the toys and treats.

19. marts 2026
Bedømt til 5 ud af 5 stjerner

I love Bark Box

I love Bark Box, they work with you, when A treat or toy is not bringing happiness to my dog. they work with you and keep tabs if all is alright with a new toy or treat to replace the other treat or toy that my dog did not like.

19. marts 2026
Bedømt til 5 ud af 5 stjerner

We love the opportunity to switch up…

We love the opportunity to switch up what our pup needs or wants depending on the toys she is more focused on! Thank you for providing toys she loves. When we get the new Bark Box and set it on the counter she stares at it and whines until we put it on the floor for her to start opening!!!

19. marts 2026
Bedømt til 5 ud af 5 stjerner

Lucy's favorite toys!

My dog absolutely loves getting new toys every month! She is so excited that she will go back and forth squeaking each one. Then she stops and will sit there whining at them for awhile, then back to squeaking them again.

19. marts 2026
Bedømt til 5 ud af 5 stjerner

My dog always loves the toys

My dog always loves the toys, and (most of the time) loves the treats.. if there's ever a problem, BarkBox is quick to respond and fix. It's great to know that if there were a problem, they want to fix it and make it right..

19. marts 2026

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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