BarkBox Anmeldelser 8.562

TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I ordered last month, the toys weren't as durable as we'd hoped. I contacted Bark Box and spoke to an amazing person named Elgene and their dog Piglet. They are sending me 2 replacement toys and chang... Se mere

Bedømt til 5 ud af 5 stjerner

Since my dog was a pup she anticipates bark box every month! She is american pitbull terrier and thrives on super chewer toys. Barkbox has been a savior for those precious powerful chompers! And the d... Se mere

Bedømt til 5 ud af 5 stjerner

We have been getting bark box for our dogs for almost 7 years. I’ve never had a bad experience with the products or the customer service. Absolutely the best company to deal with, they truly do care... Se mere

Bedømt til 5 ud af 5 stjerner

BarkBox has been a great fit for our two boys. We get three soft toys, a special treat, and two bags of treats each month, and they love every bit of it. Their favorite part is the interaction — hidin... Se mere

Virksomhedsoplysninger

  1. Dyr og kæledyr

Skrevet af virksomheden

At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.

Scout's Honor Guarantee

We guarantee 100% Happiness

We guarantee 100% Happiness
If your dog isn't happy with their BarkBox or Super Chewer box, we'll work to make it right. Email us at experience@barkbox.com to connect with our dedicated Happy team.

Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

9 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

Toys a little smaller than selected

I have selected large super chewer toys for my box and in this last box I recieved size M/L toys. That is too small as the M/L fits completely in the mouth of my dog and could be choking hazard.

19. marts 2026
BarkBox-logo

Besvarelse fra BarkBox

Thank you for your feedback. We’re so sorry the toy sizes in your last box didn’t meet your expectations, and we completely agree that your pup’s safety comes first. Our Leadership team will reach out to help resolve this and ensure your dog receives appropriately sized toys.

Bedømt til 5 ud af 5 stjerner

Great Customer Service

Customer Service for BarkBox is fantastic. They pay attention to reviews and in my experience, if there's an issue, I am contacted and someone works with me to try and find a better toy that suits my dogs needs.

19. marts 2026
Bedømt til 4 ud af 5 stjerner

I’ve been disappointed with Bark Box as…

I’ve been disappointed with Bark Box as a result of my order just prior to this one. I made a $50 order in order to get the free bonus items offered only to be told by an un customer service rep who had me on chat for more than a half an hour that I had to add additional items to my box that comes monthly rather than buying and getting them right away. It was escalated and eventually I got the free items. There were three tiny 2 inch bags of treats for my dog. It was incredibly disappointing compared to other previous things we’ve gotten like Harry the hydrant for previous promotions when larger purchases were made. I was going to cancel my Bark Box subscription but decided to keep it however I’m not gonna be purchasing any additional items from your folks for the time being. I’m very disappointed how that entire thing was handled. I don’t want things for free I want you guys to do better.

19. marts 2026
BarkBox-logo

Besvarelse fra BarkBox

Thank you for sharing your experience. We’re very sorry to hear about the confusion and disappointment with your recent order and promotion. This isn’t the experience we want for our customers. Our team will reach out directly via email to address your concerns and work to make things right. We truly appreciate your feedback and the opportunity to improve.

Bedømt til 4 ud af 5 stjerner

Since moving to a bag and not a box

Since moving to a bag and not a box, I have received a couple bags that are missing one of my two toys. The bag also arrives in worse shape than the box ever did.

19. marts 2026
BarkBox-logo

Besvarelse fra BarkBox

Thank you for your feedback. We’re sorry some of your bags have arrived missing a toy and in less-than-perfect condition, and we hear your concerns about the change from a box to a Bark Bag. Our team will reach out to ensure any missing items are sent and to help improve your experience.

Bedømt til 5 ud af 5 stjerner

Bark box is the best to work with!

I like being able to give feed back on every box and that they do there best to work with you making things better for my dogs next box. My four labs love getting their monthly box and the different variety of toys and treats. They run a lot of specials and sales each month and have great communication. Not all toys and treats are a 100% hit but when they’re not and you give honest feedback Bark Box works well to make things right. If any toy is destroyed they get replaced if you let them know. Bark Box is the best value for what you get.

18. marts 2026
Bedømt til 5 ud af 5 stjerner

Happy puppy

We have been with bark for over 2 years and my Lily absolutely loves them still she will dig three piles of boxes to pick her box out and carries it threw the house to the livingroom where she shreds it. Anytime we have had a question and reached out to costumer services they have been amazing to work with and answers questions quickly.

19. marts 2026
Bedømt til 4 ud af 5 stjerner

Like the toys,wish company would go…

Like the toys,wish company would go back to the original bark box it was very enjoyable and fun
Toys could be larger size I have a large dog
Overall love the service

19. marts 2026
BarkBox-logo

Besvarelse fra BarkBox

Thank you for your feedback! We’re glad to hear you and your pup enjoy the toys and our service. We’re sorry the change from the original box to Bark Bags and the toy sizes haven’t met your expectations. We hear you, and we’ll share your feedback with our team. A member of our Leadership team will be reaching out via email to assist further and help improve your experience.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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