I ordered last month, the toys weren't as durable as we'd hoped. I contacted Bark Box and spoke to an amazing person named Elgene and their dog Piglet. They are sending me 2 replacement toys and chang... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Since my dog was a pup she anticipates bark box every month! She is american pitbull terrier and thrives on super chewer toys. Barkbox has been a savior for those precious powerful chompers! And the d... Se mere
We have been getting bark box for our dogs for almost 7 years. I’ve never had a bad experience with the products or the customer service. Absolutely the best company to deal with, they truly do care... Se mere
BarkBox has been a great fit for our two boys. We get three soft toys, a special treat, and two bags of treats each month, and they love every bit of it. Their favorite part is the interaction — hidin... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.
Scout's Honor Guarantee
We guarantee 100% Happiness

Kontaktoplysninger
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Love Barkbox !!
Love Barkbox !!! Customer service is excellent. The quality of the products is exceptional
Toys a little smaller than selected
I have selected large super chewer toys for my box and in this last box I recieved size M/L toys. That is too small as the M/L fits completely in the mouth of my dog and could be choking hazard.

Besvarelse fra BarkBox
Moxie loves her bark box!!
Moxie loves her bark box & we do too! Great selection and great quality dog toys, along with great treats that Moxie loves!
Great Customer Service
Customer Service for BarkBox is fantastic. They pay attention to reviews and in my experience, if there's an issue, I am contacted and someone works with me to try and find a better toy that suits my dogs needs.
I’ve been disappointed with Bark Box as…
I’ve been disappointed with Bark Box as a result of my order just prior to this one. I made a $50 order in order to get the free bonus items offered only to be told by an un customer service rep who had me on chat for more than a half an hour that I had to add additional items to my box that comes monthly rather than buying and getting them right away. It was escalated and eventually I got the free items. There were three tiny 2 inch bags of treats for my dog. It was incredibly disappointing compared to other previous things we’ve gotten like Harry the hydrant for previous promotions when larger purchases were made. I was going to cancel my Bark Box subscription but decided to keep it however I’m not gonna be purchasing any additional items from your folks for the time being. I’m very disappointed how that entire thing was handled. I don’t want things for free I want you guys to do better.

Besvarelse fra BarkBox
Since moving to a bag and not a box
Since moving to a bag and not a box, I have received a couple bags that are missing one of my two toys. The bag also arrives in worse shape than the box ever did.

Besvarelse fra BarkBox
Nova loved all her toys and treats
Nova loved all her toys and treats. Communication is amazing, particularly when something is not 5 stars
My girls love Bark Box!
The toys are perfect, the treats are much loved. The treats are so good, that we share them with Romeo next door. He likes Bark Box, as well.
The toy Annie doesn't like the treats…
The toy Annie doesn't like the treats this time sorry 😔
I gave my review of the toys
I gave my review of the toys. And they immediately fixed the problem I was going to cancel my subscription but they fixed it and made me want to say
Bark Box always meets my Dogs needs!
Max loves his bark box
Max loves his bark box!
If only we could teach him to pick up his toys!
Bark box is the best to work with!
I like being able to give feed back on every box and that they do there best to work with you making things better for my dogs next box. My four labs love getting their monthly box and the different variety of toys and treats. They run a lot of specials and sales each month and have great communication. Not all toys and treats are a 100% hit but when they’re not and you give honest feedback Bark Box works well to make things right. If any toy is destroyed they get replaced if you let them know. Bark Box is the best value for what you get.
The toys are very sturdy for my little…
The toys are very sturdy for my little Husky girl. She tosses them around and we play tug of war. She also loves the variety of treats she gets every month. Thanks Barkbox
They sent a new product
They sent a new product, after I told them that my pup destroyed one of his tough chewer toys!
Bark Box is a great value and my pup…
Bark Box is a great value and my pup loves his surprises every month. Om the rare occasion that something hasn’t been perfect, customer service has been amazing about making it right!
Happy puppy
We have been with bark for over 2 years and my Lily absolutely loves them still she will dig three piles of boxes to pick her box out and carries it threw the house to the livingroom where she shreds it. Anytime we have had a question and reached out to costumer services they have been amazing to work with and answers questions quickly.
Like the toys,wish company would go…
Like the toys,wish company would go back to the original bark box it was very enjoyable and fun
Toys could be larger size I have a large dog
Overall love the service

Besvarelse fra BarkBox
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







