Thank you so much for my banner. I understood my design was of poor quality and I appreciated the communication around this. I am so impressed with how it came out and cannot fault the quality on your... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Purchase several trestle table covers for our basketball club. We love them and they looked amazing at our clubs presentation night! Very happy customer and can highly recommend!
Virksomheden har svaret
Package arrived a week later, paid priority posting extra $44 for a company in Brisbane and it came from OS and didn’t arrive as stated on priority. Unfortunately not a great first experience at all!!... Se mere
Fast turn around and very high quality printed banners off iphone high res images - some creasing in the canvas upon arrival however this was overcome with some gentle ironing and hanging the banners... Se mere
Virksomheden har svaret
3,7
Middel
168 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy to use system
Easy to use system. Price is right and competitive. On time delivery. Very helpful staff.
11. maj 2023
Uopfordret anmeldelse
Besvarelse fra Bannerbuzz
Hi George, we really are obliged to receive 5-star rating from you, and we will definitely try our best to deliver the same impression of our company. We make sure that our product is always in perfect price, size and quality. If there are any issues regarding that, you can contact our customer support which is available 24 x 7. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!
Easy ordering system with lots of…
Easy ordering system with lots of support to get the design done right
24. april 2023
Uopfordret anmeldelse
Besvarelse fra Bannerbuzz
Hi Troy, thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.
SCAM BUSINESS. DO NOT ORDER
Terrible customer service and print quality from a business that is NOT based in Australia at all. The printing comes from India and their customer service reps make promises they don't keep, don't want to talk to you and to them, the customer NEVER comes first.
My first order went through relatively smoothly, but then things went downhill after that. Even though my 2nd and 3rd orders had exactly the same sized font, they delayed printing the orders by over three days because they didn't like the size of my font. But who are they to tell me what I can't print when I've already PAID for it?
Not only that, it meant that my print order missed the deadline that they promised for delivery and the event I printed for. They didn't even try to make it up to me, but demanded I pay them extra for shipping.
The printing is also horrendously inconsistent because they CHANGED MY FILE when I specifically said that I DID NOT want any changes. Hence why the colours and quality of the print was significantly reduced. Who do they think they are? I don't care if it printed low quality, I wanted it printed my way. Ironically it came out lower quality than if they actually had just printed my file without any changes.
Conclusion. DO NOT PRINT FROM THIS COMPANY. IT'S A SCAM.
5. april 2023
Uopfordret anmeldelse
Besvarelse fra Bannerbuzz
Hello, Vanessa. We are sorry to hear that your experience with BannerBuzz was not satisfactory. We would like to clarify that we are a company based in the United States with a global presence. We apologize if at any point during your interaction with us, you felt disappointed or let down.
We understand that your first order went smoothly; however, our designers had concerns about the artwork provided for your second order. In our experience, when there is too much text in a small space, the letters can merge together. Additionally, there was more information in your design than in your previous order, so our designers wanted to double-check everything before printing to prevent any mistakes. To avoid this issue, our designers increased the font size to 7 pt.
We recognize that the delay on your order has resulted in the delivery date being postponed. Our team may have suggested that you pay for a higher shipping option to ensure that the original deadline was met. However, since this was not to your satisfaction, we have expedited both of your orders to arrive as soon as possible. We have selected the best available delivery date to minimize any further inconvenience.
If you have encountered any printing issues, please send photos of the problem to feedback@bannerbuzz.com. Our team will carefully review the issue and work towards a resolution.
We appreciate your feedback and take it seriously as we strive to improve our customer experience. Thank you for bringing this matter to our attention.
User friendly
6. februar 2023
Uopfordret anmeldelse
Besvarelse fra Bannerbuzz
Thank you for your positive review! We're thrilled to hear that you found our service user-friendly. Our goal is to make every interaction with our company as seamless and straightforward as possible, and it's great to hear that we achieved that with you.
It was easy to create and order online.
24. januar 2023
Uopfordret anmeldelse
Besvarelse fra Bannerbuzz
Hi Marie, Thank you for taking the time to acknowledge our efforts. Your appreciation tells us we are doing something right and encourages us to keep offering the right options, products and service. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!
Very Easy to design your own signage…
Very Easy to design your own signage Love bannerbuzz
21. januar 2023
Uopfordret anmeldelse
Besvarelse fra Bannerbuzz
Hi Muddasir, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!
A great experience and lots of choice
A great experience and really easy website to use. I like the design tool. There are lots of choices and support, if required.
31. december 2022
Uopfordret anmeldelse
Besvarelse fra Bannerbuzz
Hi Anita, thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.
Easy site to navigate through clear…
Easy site to navigate through clear direction quick check out.
26. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Bannerbuzz
Hi Rayleen, Thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services. However, we do acknowledge that there is always a scope for improvement, we request you to share your ideas and write us at feedback@bannerbuzz.com for a better customer experience.
Simple and quick.
21. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Bannerbuzz
Hi Greg, Thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.
Easy to use website and design tool
18. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Bannerbuzz
Hi Rob, Thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.
They charge you, then don't send anything out
We tried using Bannerbuzz where I work. We were on a tight deadline and hoping they would pull through. Not only did they not pull through for us, they charged our card and never sent anything out (as in it wasn't even lost in transit, nothing was ever sent) - To add insult to injury, they also seem to have lost the order details completely and won't refund the money.
Getting in contact with them to resolve the issue was near impossible - we got told that someone from their billing team would be in touch four times. We still haven't heard back from them.
Definitely avoid Bannerbuzz.
10. september 2022
Uopfordret anmeldelse
Besvarelse fra Bannerbuzz
Hi Matt, We are sorry for the negative experience you had with us. We at BannerBuzz always try our best to provide fast and efficient service to every customer however we do acknowledge that there is always a scope for improvement. Unfortunately we are unable to find any details by your review content and name. We request you kindly share your concern at feedback@bannerbuzz.com with all the required details like the transaction id and screenshot. Rest assured, our team will check the details and provide you the resolution on the same.
My first order was of excellent…
My first order was of excellent quality, and delivered in an acceptable time. Have placed a new order now.
8. september 2022
Uopfordret anmeldelse
Besvarelse fra Bannerbuzz
Hi Alexander, We at Bannerbuzz always work forward to offer products without compromising the quality of the material and ship out the product for an on time delivery. We've understood signage deeply with our 25+ years of experience in the industry and selling products worldwide. We are glad to know that you liked the product and received it in a timely manner.
Pull up banner
Easy to navigate and design own banner. Will definitely be re-visiting for more merchandise.
22. september 2022
Uopfordret anmeldelse
Besvarelse fra Bannerbuzz
Hi, Thank you for your feedback. Thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.
Ordering process was great
Ordering process was great. Hazel was super helpful, answering all my questions via chat. Thank you!
14. september 2022
Uopfordret anmeldelse
Disappointing product
Item arrived within BannerBuzz nominated timeframe.
Unfortunately item has manufacturing fault and BannerBuzz customer service has thus far denied the existence of issue (10 days and counting).
Was initially happy with easy process of ordering and delivery timeframe, however their item quality and customer service assistance response and confirmation of issue (ownership of fault) is lacking.
BannerBuzz has a registered location in the USA however manufacturing and despatch is not ex-USA.
5. august 2022
Uopfordret anmeldelse
Besvarelse fra Bannerbuzz
Hi, We are sorry to note your disappointment with our service which does not meet your expectations. Also, we are a global business headquartered in Georgia with customers all over the world. It is mentioned in our FAQs that BannerBuzz manages the orders within and outside of us, however, there will be no compromise on the quality of the products we offer. It is also promptly disclosed when inquired. As per the details, the replacement is been issued and as soon as it will ship out we will notify you with the tracking details.
Easy to use website
10. juli 2022
Uopfordret anmeldelse
Easy Templates and Great Prices
Ordering was very simple with easy design templates. Pricing was transparent and competitive. I will have no problem with recommending Bannerbuzz to anyone that needs these signs.
1. juli 2022
Uopfordret anmeldelse
Easy to use online ordering
Easy to use online ordering. Helpful customer service operator in organising free delivery. 👌
1. juli 2022
Uopfordret anmeldelse
Always buy my banners from Bannerbuzz
Always buy my banners from Bannerbuzz, if anything goes wrong they replace fast as no questions asked. Product is fantastic and 10 years on my banners are still in great condition.
21. juni 2022
Uopfordret anmeldelse
Fantastic Cards
20. juni 2022
Uopfordret anmeldelse
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