AUTOHOME Assistance Anmeldelser 71

Abdul made getting home so much easier than it could have been. Thanks Abdul 🙌
My mobility scooter and I made it back home within an hour which I think is outstanding service.

Great service, prompt with getting the breakdown vehicle to us.
Luke i think was the guy's name on the end of the phone dealt with it very well, and a great after service.

A big thank you to John our recovery man..10/10

Oh dear, my second breakdown in two / three weeks!! This time I had my 5 year old granddaughter in my car with me! (School pickup)
Imagine my anxiety and stress as turning on my engine there was no power!! I firstly called family to ensure my granddaughter was collected from me. Then dialled fantastic Autohome. A warm, friendly, helpful, professional response from John. He quickly established where I was.
When I asked if as part of recovery they could drop me at or near home before my car going to my preferred mechanic, John said he would talk to Able Assist. He did and negotiated that if it was needed that would happen. Amazing.

John kept me well informed and checked several times I was OK.

Able Assist were the partners who came again to rescue me. Chris then Ljke kept me informed. My wait wasn't bad considering the delays on the A45.
Luke arrived, explained everything to me. He actually got my car going. Battery problem!! He took time to explain everything in simple terms and waited until I was confident to drive home. He said to keep my engine running after short journeys. (The battery is the original to my car, 8 years old. Being changed today!)

You'll see two recent reviews ftom me now. Ive taken the time to write a review again because Autohome have been consistently amazing. So professional and reliable. As an older female safety is so important to me to have an amazing breakdown cover company is important.
John in the office was totally customer focused and had excellent Customer care skills.
Lauren also took a call from me in this event and was helpful too.

A massive thanks to John at Autohome, to Chris and Luke at Able Assist.

I highly recommend Autohome, brilliant on service and price.

A massive

Excellent service early in the morning.

The Staff of Auto home were so wonderful. They handled my difficult time so smoothly and efficiently. Every thing was prompted and continuous feedback. Thank you AUTO Home

Ella went out of her way. Kept me updated with calls as to when the breakdown would arrive. I've been with this company years. Wouldn't swap for another. Top marks every time there's a problem. Always delt with ASAP. Lee, the breakdown man soon had it sorted & away. Thank you Autohome

Our Mini’s tyre blowout caused us some grief, but Autohome coordinated everything brilliantly. Within 15 minutes the tow truck arrived, and took us and the Mini straight to our local garage for a tyre replacement. Getting us, and the Mini, back on the road was as painless as it could be made. Full marks!

Left work to a flat tyre, contacted Autohome. My policy had cancelled, I didn’t have my bank card on me to pay the renewal. Not a problem for Autohome, they arranged recovery of my Car and allowed me to make the payment for my policy when I got home.
Had several phone calls from Customer Service Team to update me on status of the recovery vehicle and to ensure I had got home safely.

Absolutely amazing customer service from Autohome 10/10

Certainly wouldn’t of got this level service for a cancelled policy with AA or RAC

Great company great assistance friendly staff especially with cancer so grateful

I wanted to say a big thank you to all of you, and particularly the 2 young ladies who answered my calls for help when I recently called for help when I punctured my tyre on a pot hole.
The service I received that evening was exemplary from the call handler who called me 3 or 4 times to tell me what was happening and finally to check that the job had been completed, to the 2 breakdown engineers who came to help me. I cannot fault the service I received, and would definitely recommend Autohome to anyone.
Thank you once again