AUTOHOME Assistance Anmeldelser 71

Great assistance by the first initial phone call to the recovery and getting home safely. The driver was exemplary. Well done Autohome.

Gabriele was just amazing, call3ed back to make sure all was ok, she made sure all the opion where told to me in a calm manner, Gabriele you are amazing and thank you

Prompt, polite and courteous response to my call. Excellent service by the recovery company.
Flat battery all sorted within one hour of my call to Autohome.

Amazing service today from Sabah and from Jon Beech recovery. Came out from work to a car that wouldn't start. Made a phone call to motoring assistance, explained to Sabah how the car park would be locked at a certain time, she gave an estimate of how long recovery would be and gave us an option for her to contact the recovery agent directly to
explain the situation with the promise of a phone call back within 10 minutes. Call back came minutes later with updated time. Assistance came within the time given, professional service from Jon Beech, problem diagnosed and car started for a safe journey home. Follow up phone call from Sabah checking in after the hour to make sure everything was ok. Could not fault from start to finish .

Fantastic service today,instantly answering of phone,clutch went in car,within 1hr from start to finish we were home within 2hrs.Cant thank-you enough,great company,highly recommend.

I gave it a 5 star because of how quick everything was sorted nice and simple

Everything was spot on. The call was answered promptly and I had a call back within 5 minutes informing me that someone would be with me within the hour which they were. The problem was resolved and then I received a further call to check if everything was ok. Fabulous service.

I have been with autohome for 30 years we have car recovery and my brother has power wheelchair recovery each time we have had to instigate either breakdown or recovery the service has been excellent both from the control room to the recovery personnel response times always excellent with staff keeping in touch to ensure all is ok.I would thoroughly recommend autohome

Communication from start to finish was spot on. Driver was very efficient and dropped the van exactly where I wanted it. No complaints whatsoever.

Whole experience was 1st class - very helpful and friendly lady who took my query and kept me posted re an estimate time for collection and then followed up afterwards to check all was ok. This was much appreciated. Gabriele was very helpful and friendly and i appreciated him driving car on and off truck. Seemed nothing was to much trouble. All round an excellent service. Thank you

Very quick and efficient service from ringing up, then 60 mins later all sorted from a lovely macinic

My call was answered immediately and spoke to Dan. He was friendly, reassuring, and helpful throughout. Dan rang me back within a few minutes to let me know that someone would be out within the hour. He kept me informed and when rescue was a little delayed in traffic- I got a call from Dan to let me know.
The roadside assistance gentleman was very efficient and helpful too.
I really appreciated the final call to check every thing had been resolved and that I was ok.
Thank you for such efficient and helpful service.

Very friendly, efficient, sympathetic to the situation.. organised help very promptly and kept in touch.. Breakdown service 10/10 again very friendly, listened well and explained everything.. was patience with me.. thank you

Great local breakdown service, when family were not on hand to help my elderly relative, Autohome attended the breakdown and in less than an hour had them at a local garage to address the issue. Big thank you to Dan and his colleagues at Autohome who regularly called in providing updates and reassurance in what was a stressful situation.

Dan was extremely efficient, helpful and obliging along with updating me.
Adrian also extremely helpful, the service between them both was above and beyond, 100% recommend, thank you both so much, greatly appreciated.

Once again Autohome have gone above and beyond broke down on the A5 recovered home within hour and a half. Recovery man friendly and very professional Thank you once again. Controller was friendly helpful and attentive credit to you all

Dan was exceptional today, made life very easy for myself especially with my children with me, first thing he made sure of was that we was safe and not on the road. I was kept up to date with the whole recovery process, from picking my car up, to the location and drop off. Thank you Dan, and happy Halloween

Dan was amazing was very helpful and was alway checking in to make sure my journey was going well 10/10

Very professional and efficient and kept me informed all the way through the process.

I cannot speak highly enough of the service I have received. Fast, polite, very prompt service, with follow up phone calls to make sure the breakdown service had arrived, and to make sure I was ok. Absolutely brilliant. Thank you for taking the stress out of a cold morning breakdown.