Austral Stones Anmeldelser 

319
•
TrustScore 5 ud af 5

4,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Todo perfecto. Siempre compro sus joyas de auténtico ópalo australiano desde España para regalar a mis familiares. Son joyas de diseño muy bonito y bien detalladas. El ópalo es precioso. Volveré a co... Se mere

Bedømt til 5 ud af 5 stjerner

Immediate shipping with prompt tracking. Fast delivery. Excellently padded and packaged. Beautiful ring box. I was also very happy with the gift bag. The ring is exactly as described and is unbelievab... Se mere

Bedømt til 4 ud af 5 stjerner

The earrings look great—prettier than in the photos! However, although I ordered two earrings with two different name messages, I only received one bag. It would be much better if each order came with... Se mere

Bedømt til 5 ud af 5 stjerner

Daniel worked continuously with me to ensure I felt valued and that I got the product I was looking for. His commitment and communication was greatly appreciated. My fiancé loves her Opal watch a... Se mere

Virksomhedsoplysninger

  1. Smykkeforretning

Skrevet af virksomheden

Australian Opal Jewellery & Watches


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

319 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(319)

95 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Worst company to deal with

Company has no care or concern for the products they sell nor the customers who buy from them. Still ongoing issues with my ring that was brought as engagement ring in Aug last year. Please do yourself a favour, save your money and go to another place to buy your products. 3 independent jewellers picked up the faults with the ring in a second. I have worn my ring (in nearly a year) only for approx 5months due to repairs and significant issues such as the thin band warping. Company ‘fixed’ ring to their standards, but to mine they made it worse. Company will now not help to resolve any issue with the ring. Absolutely disgusting that people take your hard earned money and don’t give you any help when their product is dodgy. Be very careful with this company.

15. september 2025
Uopfordret anmeldelse
Austral Stones-logo

Besvarelse fra Austral Stones

Dear customer,

We are truly sorry for your experience. However, as mentioned in our communications, your current request falls outside our standard procedure. We are unable to compensate for services provided by a third party without our prior approval, and we did not receive any complaints regarding these specific problems at the time, which would have allowed us to follow our internal steps to resolve them.

We understand the sentimental value of your ring, but unfortunately we cannot assume responsibility for these independent actions.

Kind regards

Bedømt til 5 ud af 5 stjerner

Highly recommended!

Simple ordering process, prompt delivery and my pendant was EXACTLY the same as it was online. So beautiful and alive with colours!!! I would recommend Austral Stones and I'd happily order from them again. Thank you!!!

6. september 2025
Bedømt til 4 ud af 5 stjerner

The earings looks pretty

The earrings look great—prettier than in the photos! However, although I ordered two earrings with two different name messages, I only received one bag. It would be much better if each order came with its own bag. Also, it would be great if the certificate of the stone were provided as a proper small card, since it feels a bit odd to receive it by email or print it out when giving the earrings as a gift.

29. august 2025
Bedømt til 5 ud af 5 stjerner

Beautiful jewellery, great prices and brilliant customer service

I was worried about buying jewellery in Australia when I am based in the UK, but I need not have worried at all. Austral Stone kept me 100% up to date as to where my package was and when it was delivered I could not believe how well it was packaged. Beautiful jewellery, great prices and brilliant customer service. Cannot fault this company at all.

22. august 2025
Bedømt til 3 ud af 5 stjerner

Not exactly what you'd expect

Bought a gold opal ring after ringing to confirm item size was in stock item came and the band was super thin almost unwearable it had a scratch aswell i asked for a refund of money and to send back i was told it was custom made(even though I was told it was in stock) so couldnt get a refund.i was offered a re thickening of gold to the band for free though,came back after a shipping delay and was better but as a whole not to impressed wouldn't buy from again and would suggest asking for photos prior as the displayed photos never shown the thinliness of the band

5. august 2025
Austral Stones-logo

Besvarelse fra Austral Stones

Dear Brendan,
We're sorry the ring didn't turn out as you expected, and we understand your frustration.
Please know we did our best to accommodate your request to add more gold to the band at no additional charge, as your satisfaction is always our primary goal.
Best regards

Bedømt til 5 ud af 5 stjerner

Absolutely amazing opal watch from the…

Absolutely amazing opal watch from the niche designer Alexander Dauvin. I had picked the wrong band for my watch and they sorted it out with no hassle. Shipping was very fast. When it comes to the watch, it is worth every cent. A kind of a watch like this is a must have for enthusiasts.

1. august 2025
Bedømt til 5 ud af 5 stjerner

Happy Customer

The items I ordered and received are beautiful. The staff were very helpful - so easy to deal with. I highly recommend and look forward to purchasing from them again in the future!

9. august 2025
Bedømt til 2 ud af 5 stjerner

nothing went wrong everything is great

nothing went wrong everything is great

2. juli 2025
Austral Stones-logo

Besvarelse fra Austral Stones

Dear Moses,

We're so glad you had a great experience :)

Since your review is only 2 stars, could you kindly let us know if there was a problem with your order or if we can help you in any way?

We work every day to provide you with the best service, so your feedback is very important to us.

Have a wonderful day!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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