It's been almost two weeks since I started trying to get my police check through this company, and they keep citing an error regarding my workplace that has already been corrected. I've provided all t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Easy to understand, online process. Fill in your details, upload your selfie, pay. Then send to be processed. SMS and email sent to me, updating process.. so that I can see. Very well informed.... Se mere
Virksomheden har svaret
Instructions were clear, it took a bit longer than what I expected but all good in the end
User friendly, Easy to follow instructions. Until I got to taking photos of documents, because of my disability taking a none blurry photo is difficult. The website couldn't handle it. I had to pay an... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
National police checks online. Australian National Character Check® (ANCC®) is a 100% Australian owned and operated company. We support our local economy by employing all staff in Australia. We are an I.T. company that creates software as a service (SaaS) for employment background checks. ANCC's user friendly technology allows individuals and businesses to obtain employment background checks online. The ANCC® office is headquartered in Canberra, Australian Capital Territory.
Kontaktoplysninger
PO Box 237 Fyshwick, 2609, Canberra, Australien
- support@ancc.com.au
- australiannationalcharactercheck.com.au
4,2
God
100 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Getting a check was an easy
Getting a check was an easy, guidelines were easy to follow, and the certificate was received within days.
20. marts 2026
Uopfordret anmeldelse
Besvarelse fra Australian National Character Check (ANCC)
Good Morning Sandra,
Thank you for the feedback.
Kind regards,
ANCC Administration
Easy and straight forward process
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra Australian National Character Check (ANCC)
Good Morning,
Thank you for the feedback.
Kind regards,
ANCC Administration
If you need quick check avoid this site…
If you need quick check avoid this site unless you wanna wait a month and miss your job
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra Australian National Character Check (ANCC)
Hi Mohamed,
Thanks for the feedback.
We can see that you left the same review on two separate platforms.
As stated throughout the website and the application form, 70% of nationally coordinated criminal history checks are returned within 24 hours. Approximately 30% of checks will automatically get referred to one or more police agencies (due to a potential match) and can take 15 days or longer.
Australian National Character Check (or any other provider) has no control over the process once an application has been forwarded to police agencies. Our system automatically dispatches results on the same day they are received.
Regards,
ANCC Administration
easy to use all round…
easy to navigate…
simple instructions…
easy image submission…
26. februar 2026
Uopfordret anmeldelse
Besvarelse fra Australian National Character Check (ANCC)
Good Morning Adam,
Thanks for the feedback.
Kind regards,
ANCC Administration
Easy instructions
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra Australian National Character Check (ANCC)
Good Morning Synthia,
Thank you for the feedback.
Kind regards,
ANCC Administration
ANCC review
The only complaint is that after the payment has been done but before submitting it is not possible to go back to correct any input.
Other than that, the form is pretty easy to follow.
19. januar 2026
Uopfordret anmeldelse
Besvarelse fra Australian National Character Check (ANCC)
Good Morning Rene,
We appreciate the feedback.
Kind regards,
ANCC Administration
Good customer service
The process was easy to follow and you can also have the choice to upload all the documentation needed, in case the photos taken are too blurry.
The check was sent to the email and everything took less than 24 hours since I received the first email.
Thank you kindly for your assistance.
Florentina
15. januar 2026
Uopfordret anmeldelse
Besvarelse fra Australian National Character Check (ANCC)
Good Morning Florentina,
We appreciate the feedback.
Kind regards,
ANCC Administration
The process was easy and result was…
The process was easy and result was quick.
15. januar 2026
Uopfordret anmeldelse
customer service was great
customer service was great - would have been good if my error was picked up earlier
13. januar 2026
Uopfordret anmeldelse
Highly recommend
Easy step by step instructions to follow
All my questions were followed up within a day
Uploading my documents was easy as it was explained thoroughly before doing so
30. december 2025
Uopfordret anmeldelse
Timely and easily made the report
Timely and easily made the report, happy with the services.
18. december 2025
Uopfordret anmeldelse
User friendly
User friendly, Easy to follow instructions. Until I got to taking photos of documents, because of my disability taking a none blurry photo is difficult. The website couldn't handle it. I had to pay and start again, which i dont mind and I had to get a neighbour to take my photos of documents, which made things much easier and my results only took 2 days to get back to me.
18. december 2025
Uopfordret anmeldelse
Wow my report was ready in 3 hours
Wow my report was ready in 3 hours. Thank you ANCC.
28. november 2025
Uopfordret anmeldelse
Needed a police check for work
Needed a police check for work .
Easy to do and quick outcome.
24. november 2025
Uopfordret anmeldelse
Worst experience ever
I applied for this in August, paid the money and then I got a list of demands for further documentation. I have never had so many issues in the past, have asked for a refund as it has become ridiculous the hoops I am having to go through just to get my check. Have informed my employers as this is the preferred method.
18. november 2025
Uopfordret anmeldelse
Besvarelse fra Australian National Character Check (ANCC)
Good Afternoon Michelle,
Thanks for your feedback.
There are strict federal government requirements that we must follow before a background check can be processed. These guidelines are in the interests of community safety.
If the information provided or the identity documents don’t meet these guidelines, we are obligated to obtain corrections before we can proceed.
You will have received an email outlining the items that are required to be corrected before your check can be processed.
If you do not wish to proceed, you can apply for a refund.
We wish you the best.
Kind regards,
ANCC Administration
Fast response once submitted although I…
Fast response once submitted although I didn’t realise how long it was going to take and needing to have all the information on hand to complete the check before submitting it. But would recommend
12. november 2025
Uopfordret anmeldelse
easy to apply
29. oktober 2025
Uopfordret anmeldelse
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