Waste of money. You can have an amazing product but if the packing job (delivery service) causes the product to be ruined, it’s all for not. My fine art prints felt water logged, there was a discolore... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent quality art, quick delivery, well-protected packaging. This is my second time ordering from Astrography, and I'll definitely be coming back. I cannot recommend Astrography enough. About t... Se mere
Just recently bought two posters for $300 and no sign from them at all about when they would be shipping or when I would be receiving them. I’ve sent emails as well as tried their “chat now” feature w... Se mere
Virksomheden har svaret
I do public astronomy outreach and have been looking for a LARGE poster of the Milky Way. I've found poster-size on other sites but Astrography had the large size I needed. When I received it, it was... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We create stellar quality prints — posters, fine arts, and narrative albums, with a unique scientific content and beautiful design. Our mission is to diffuse knowledge about the breathtaking beauty of the space and inspire people of all ages.
Kontaktoplysninger
Warsaw, Polen
- support@astrography.com
- astrography.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good quality
Very good quality, team very responsive and all delivered in time in a quality package !! Highly recomend
Damaged with delayed delivery
[Updated]
Original: Item hasn’t been shipped yet, 5 days passed.
Update: poster arrived. Very excited to give it as a gift to my friend. BUT, the package was damaged and the poster has creases. Very expensive poster with folding creases… can’t return because birthday is soon.
Otherwise I like it a lot.
Good art, so so service.

Besvarelse fra Astrography
I have received no shipping or any…
I have received no shipping or any information since I have placed my order

Besvarelse fra Astrography
So far, no news after more than a week..?!
Have not received the package or any news about it. Where and when it will be delivered? Total silence, nobody knows. I don't think that is right after more than a week.
So far one star, if ever I get the packet and the quality is what I expect, I will be happy to change to more stars. But not quite yet.

Besvarelse fra Astrography
Great images and they got delivered to…
Great images and they got delivered to me instantly. I have even received a higher quality print due one that looked too pale to me after just one more day. Details are fantastic never seen it in that high quality at all!
Great products, great service!
Fast-shipping, great quality, beautiful posters and something for everyone. One of my huge posters was damaged, and I sent a complaint. One day after my complaint was registered, a new shipment was in its way. Excellent customer service! Highly reccomended!

Besvarelse fra Astrography
Excellent quality and great staff
The prints are very high quality and look great! The staff is super friendly and helpful. When DHL messed up the delivery of my order, the Astrography staff helped me instantly and send me new prints. Have a deep space themed wall now im my living room and it‘s really awesome. Can totally recommand!
Hello? Anyone there?
Two posters ordered. First, the Stages of Saturn V mission, looks good. Second, 'Earth' has the Sun and Mercury missing off the bottom. The whole thing that MADE this poster for me, was the way it had the 'sub-map' at the bottom, with Earth highlighted. I contacted their support three days ago and have yet to get a response... if I'll get a response.
If something is done to fix this issue, I may change my rating because it's a real shame for the lovely packaging and other poster to get let down by non-existent customer service.
=========== Update 28/06 ===========
Replacement poster arrived. Solar system map now starting from the sun, thank you very much. Stars adjusted.

Besvarelse fra Astrography
I ordered $1500 dollars worth of stuff…
I ordered $1500 dollars worth of stuff from this site. About 2 weeks later I get an empty box delivered to my house via Fed Ex. Box completely empty. I have now submitted 3 support tickets and gotten no response. Their "chat now" feature has never, ever, been open. I've tried at all hours of the day including the business day in Poland where they are located. (big mistake not making sure this was a US company first) Now Im forced to report this as fraud and am meeting with a lawyer on Friday to discuss options. Total scam. I highly doubt these good reviews this site is getting on here. Likely planted from the scammer themselves.

Besvarelse fra Astrography
Amazing
Delivery was on time and the pictures are absolutely stunning (have ordered "The creation of Cosmos" and "The majestic Andromeda"). I have to admit I would have been ready to pay twice as much to have them delivered already with frames and ready to hang. Still 5 stars though as this is clearly stated on their website.
Abysmal delivery and shipment
I'm making this review before the product arrives and this is only based on the "fast" delivery (2-3 day) service offered.
I placed my order 23rd January (Saturday) and noticed that my order has a status of printed by end of play 25th. For some reason it then took until the 27th for them to do anything with the order but I did then receive an email confirming it had been shipped. If I exclude weekend deliveries (which from the tracking I can see the item was still moving over the weekend) this has taken 4 days for a no show on the item, based on the tracking the item is still in the Netherlands and based on the current speed I guess it will still take another 4 days before it turns up.
My advise, even if the products are an eye orgasm, don't bother with the quick delivery.
Excellent Product, Excellent Service
Very happy with both the ordering experience and the quality of the print itself.
Ordering process was simple, order was shipped quickly, arrived on time and tracking information was provided throughout.
Excellent service
Amazing quality
Amazing quality. Great if you need smth as a gift as well. As soon as you put that print in the frame and hang it up your wall, your apartment gets automatically +5 to the look! Fast and reliable way of packing it.
Beautiful fine art prints and great service
We purchased 4 large fine art prints and are very happy with the quality of the prints.... impressive detail and color.
Great service, and the owner quickly responded to questions (even over the weekend). He also thought along with us, offering custom print sizing.

Besvarelse fra Astrography
Probleme bei Rückgabe
Rückgabe war sehr schwierig und langwierig.
Die ursprünglichen Versandkosten wurden nich erstattet, obwohl dies vom Verkäufer versprochen wird.
Sehr enttäuscht, da kaufe ich nicht mehr.

Besvarelse fra Astrography
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