Waste of money. You can have an amazing product but if the packing job (delivery service) causes the product to be ruined, it’s all for not. My fine art prints felt water logged, there was a discolore... Se mere
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Se, hvad kunderne siger
Excellent quality art, quick delivery, well-protected packaging. This is my second time ordering from Astrography, and I'll definitely be coming back. I cannot recommend Astrography enough. About t... Se mere
Just recently bought two posters for $300 and no sign from them at all about when they would be shipping or when I would be receiving them. I’ve sent emails as well as tried their “chat now” feature w... Se mere
Virksomheden har svaret
I do public astronomy outreach and have been looking for a LARGE poster of the Milky Way. I've found poster-size on other sites but Astrography had the large size I needed. When I received it, it was... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We create stellar quality prints — posters, fine arts, and narrative albums, with a unique scientific content and beautiful design. Our mission is to diffuse knowledge about the breathtaking beauty of the space and inspire people of all ages.
Kontaktoplysninger
Warsaw, Polen
- support@astrography.com
- astrography.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Order paid …no news…finally received
I ordered for more than $300 of posters and images but haven’t heard from Astrography since payment 10d ago.
It took them longer than expected to ship the poster but finally I received it all and I’m happy with the quality.
I would have preferred they just answered my emails and let me know they were late. It would have been less concerning.
So I’m changing my score from 2 stars to 4 stars.
I bought the "Creation of Cosmos"
I bought the "Creation of Cosmos", fine-art print and 50x70. In the thums, it seems amazing, colors and stars looks perfect. Then they sent me my product and it was a disappointment. Subtotal $99.00 Shipping $9.90 Tax (DE MwSt 19.0%) $11.06
Total $69.30 USD with black friday code. The resolution is awful. Picture is darker than what they show. Its like cheap 10 euro's posters... But the worst part is, I wrote them about my problem. They said we can offer %35 discount for your next order and they cut the line. No respond after that. I feel scammed after I pay this much.
Edit: they recently responded to me and sent me 2 different qualities of posters.
I ordered the Blue Dot print and when I…
I ordered the Blue Dot print and when I received it it looked great execpt it had a very small scratch on it. I contacted the shop and Julia was quick to repsonded very quickly and got a reprint sent out within a day. The new print looks great and the customer service was great. Thank you!!
Poor quality print for the price + arrived wrecked
Three things:
1. Print quality is very disappointing for the price – just based on that, I would not recommend buying and I definitely will not buy the other Astrography pictures I was going to get.
2. Cardboard tube case arrived broken in two so the expensive print is a wreck: massively creased, only good for the bin.
3. Took forever for them to dispatch the item which arrived later than first announced when I bought the print, meaning I didn't have it for the birthday party.
All in all a really disappointing experience: I do not recommend!

Besvarelse fra Astrography
2.5 Giga pixel Milky Way…
I recently bought the ‘2.5 Giga pixel Milky Way’ ‘fine art’ picture 100x 70 printed on 310gsm paper. To be honest it was massively oversold. The quality just isn’t there. It’s okay but by no means fine art and for what I paid I am disappointed. No doubt the raw image on a PC would be spectacular but on a poster it’s no great. Also the advertised 100 year + is off as it actually says 50 year + on my packaging.

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Excellent posters with unseen quality
Excellent posters with unseen quality. I ordered 3 different posters for our 8 yo son - one a nebula, two others renders. He's astonished with the posters. I highly recommend using glass not plexi, as colours are more vibrant and there is less reflection.
Great image
Great image and nice quick service. Highly recommended.

Besvarelse fra Astrography
Bought a 140cmx100cm "Lago di Braies"…
Bought a 140cmx100cm "Lago di Braies" and wasn't impressed at all with the print quality. It could be a multiple of factors but I wouldn't recommend the fine art print or maybe their larger prints.

Besvarelse fra Astrography
What a great company and wonderful quality…
What a great company and wonderful quality prints. I bought 2 large prints and both are amazing. One was damaged in transit by FedEx and Astrography took care of me and made sure my print was replaced. I’ll be buying more for my office. Highly recommend.
Deep Space Art
My orders were dealt with speedily and correctly. Any questions I had were answered very quickly and successfully. The only small 'gripe' I have is that I would like to see more 'Deep Space' posters, otherwise the various selections are impressive. I would have no qualms about recommending Astrography to any of my friends who will ask after seeing the posters hanging on my walls.
Very happy with my purchase
Very happy with my purchase from this store. I ordered the Apollo flight path for my dad for Father's day and it arrived very quickly all the way to New Zealand. It was packaged very well and arrived in perfect condition. The poster I ordered was the Fine art version and the first poster wasn't the correct paper. I emailed customer service who were very responsive and helpful and they sent out a new poster on the fine art paper straight away. We are so happy with it and can't wait to frame it. This store has beautiful quality posters and I would absolutely buy from them again.
Poster was damaged/creased in shipment
Poster was damaged/creased in shipment. They promptly sent me a replacement. Love it!
Top service
If you have a question they respond very fast and are very willing to help when possible.
A smalle change of the regular size was possible even after placing the order.
We have a wonderful present for our son.
Beautiful print!
We ordered a large print for our baby nursery and it is perfect! High quality art print that arrived via FedEx in perfect condition. We also appreciate how scientifically accurate the orbital print is :) The company was also very responsive via email when I had a question.
Love it!!!
I bought the milkyway gigapixel series. Absolutely stunning!!! And a huge shoutout to the very responsive customer service.
Greetings from Switzerland
I love the Apollo path poster!
I love the Apollo path poster!! It’s even more beautiful than I expected. The quality of the print brings all the colors to life. You will not regret purchasing from this company. They deliver on their promises.
Reassuring to receive tracking advice…
Reassuring to receive tracking advice during the long journey between Polan and New Zealand - couldn't get much further apart in these Covid times.
Excellent purchasing site and security also. Thanks guys.
Great customer service
We ordered a large-size poster to hang on our wall. It arrived a little later than was intended (only two days), but we were kept up to date with all the delivery information so this was fine. The poster was carefully and neatly packaged. However, when we unpacked it, we weren't satisfied about the quality of the picture. It was clearly enlarged and therefore blurry. We contacted customer service and they provided us with a very neat solution, so we're happy nonetheless. Even though we weren't satisfied about the product itself, the service we received was great so there are no complaints about the company itself. :) Would probably order here again (but a different product).
No shipment, no communication.
Just recently bought two posters for $300 and no sign from them at all about when they would be shipping or when I would be receiving them. I’ve sent emails as well as tried their “chat now” feature which doesn’t work. I guess I started to feel like something was off and looked into them a bit more and now see there is a pattern of this, what a shame. I suppose I’ll give them until the end of the week to notify that they’ve shipped my package and then I’ll have to inform my bank due to their lack of communication while not holding up their end of the deal.

Besvarelse fra Astrography
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