I booked an EICR (landlord's electrical safety check) - good communication with job status updates. They did overlook sending me the receipted invoice and the Report afterwards, but once I reported th... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Just had Leon fit our Ring Doorbell. Absolutely first class electrician. The installation was a tricky one but he never once complained. He was friendly/smiley amazing. Beautiful job. Use these guys... Se mere
Virksomheden har svaret
Competitive quote for EV Charger and they really know what they were talking about. Installation was quick, clean and high quality. Install was scheduled much quicker than others I called, and done w... Se mere
Virksomheden har svaret
Both our emergency call out after our shower leaked and the replacement of aged electrical equipment was handled by experienced and knowledgable electricians, with jobs done quickly and cleanly. Wonde... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Assured Electrical Solutions, we make electrical work straightforward for homeowners, landlords and businesses throughout the UK. From finding a fault and replacing a fuse board to rewiring a property or installing an EV charger, we bring over 20 years of experience to jobs of all sizes. Our services include electrical repairs, safety inspections, lighting, new installations and ongoing maintenance for domestic, commercial and industrial properties. We believe good service starts with listening. We take the time to understand what you need, explain the work clearly and treat your property with care. Whether it’s a small repair or a larger project, our focus is on dependable workmanship and a smooth experience from the first enquiry through to completion. We’re proud to build lasting relationships with customers who choose us again and recommend us to others.
Kontaktoplysninger
The Business Centre, Cardiff House, Cardiff Road, CF63 2AW, Barry, Storbritannien
- 01446364014
- info@assuredelectricians.co.uk
- assuredelectricalwales.co.uk
4,8
Fremragende
395 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Shaun replaced a socket and bathroom…
Shaun replaced a socket and bathroom light fitting. Did a first rate job in very little time. Very pleased. Would definitely use Assured again!
19. december 2025
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Thank you for your great review. We’re really pleased to hear Shaun carried out the work efficiently and to a high standard. It’s great to know you were very pleased, and we look forward to helping you again in the future.
Josh and Nathan were polite and…
Josh and Nathan were polite and efficient. Thankyou
18. december 2025
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Thank you for your review. We’re pleased to hear Josh and Nathan were polite and efficient. Thanks again for choosing us.
Shaun was very helpful
Shaun was very helpful and explained everything to me.
18. december 2025
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Thank you for your review. We’re pleased to hear Shaun was very helpful and took the time to explain everything clearly.
Amazing service
Leon was great, very professional. Highly recommended.
18. december 2025
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Thank you for your great review. We’re pleased to hear Leon was professional and that you’d highly recommend us.
Great service.
The whole experience was excellent. Nothing seemed to be too much trouble. Shaun arrived on time, was professional, kept us informed, resolved several issues and overall did a great job. Would definitely recommend.
17. december 2025
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Thank you for your great review. We’re delighted to hear you had such an excellent experience and that Shaun was punctual, professional, and kept you informed while resolving the issues. Thanks very much for the recommendation.
Fred was courteous and patient…
Fred was courteous and patient particularly working around home working restrictions. A very thorough comprhensive ERC assessment which he happily talked us through.
17. december 2025
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Thank you for your review. We’re pleased to hear Fred was courteous and patient, especially while working around your home-working requirements. It’s great to know the EICR was carried out thoroughly and clearly explained. Thanks again for choosing us.
Recommend Ed electricians 10/10
Josh was available at short notice to repair some damaged lighting cable. He got our project back on its feet in less than an hour. Very satisfied with the workmanship and professionalism.
17. december 2025
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Thank you for your great review. We’re pleased to hear Josh was able to attend at short notice and get everything back on track so quickly. It’s great to know you were happy with the workmanship and professionalism. Thanks again for choosing us.
Excellent service
Excellent service. Will certainly use again and recommend to others :)
15. december 2025
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Thank you for your great review. We really appreciate the recommendation and look forward to helping you again in the future.
Great doorbell installation by Shaun
Great doorbell installation by Shaun. Thanks
16. december 2025
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Thank you for your review. We’re pleased to hear Shaun did a great job with your doorbell installation. Thanks again for choosing us.
Leon strikes again
Leon strikes again. I have used this company twice in a recent move and they have sent Leon each time.This guy goes the extra mile and has been great to deal with. Cleaned up after job was finished. The office /Customer service guys were really helpful to price was set out and honoured 🎖
16. december 2025
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Thank you for your great review. We’re really pleased to hear Leon has looked after you on both visits and gone the extra mile each time. It’s great to know everything was left clean and tidy and that the office team were helpful, with pricing clearly set out and honoured. Thanks again for choosing us — we really appreciate your continued trust.
Geat job done by Kris and arrived on…
Great job done by Kris on lights and arrived on time
Highly recommend
15. december 2025
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Thank you for your great review. We’re pleased to hear Kris arrived on time and did a great job with the lighting. Thanks very much for the recommendation.
We had an ongoing issue with our…
We had an ongoing issue with our kitchen circuit that another firm had failed to fix, so we called Assured Electrical, Kriss came out the same day and quickly identified and resolved the problem with real professionalism and care.
The office staff were helpful too, arranging everything within just a few hours of my call and keeping me updated throughout. The whole experience was smooth, friendly, and reassuring from start to finish.
12. december 2025
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Thank you for your great review. We’re really pleased to hear Kriss was able to attend the same day, identify the issue, and resolve it professionally. It’s also great to know the office team kept everything organised and communicated clearly throughout. Thanks again for choosing us.
Gavin was very professional and polite…
Gavin was very professional and polite 5 star service
12. december 2025
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Thank you for your great review. We’re pleased to hear Gavin provided a professional and polite 5-star service. Thanks again for choosing us.
Exeter: Freddie was super!
Freddie was super - very polite, knew his stuff & quickly checked the issues. Unfortunately the unit itself was broken, but he offered some useful suggestions & support for when we get it replaced as part of a wider kitchen renovation,
12. december 2025
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Thank you for your great review. We’re really pleased to hear Freddie was polite, knowledgeable, and quick to assess the issue. While it’s unfortunate the unit itself was faulty, we’re glad his advice and guidance were helpful for your upcoming renovation. Thanks again for choosing us.
DO NOT BOOK IF LOOKING TO GET A REPAIR…
DO NOT BOOK IF LOOKING TO GET A REPAIR ON YOUR ELECTRIC SHOWER!
Given the general 5 star reviews, I'd had high hopes. They promised to attempt to fix my shower and, if that wasn't possible, fit a replacement (with the initial cost covering all labour, but with an additional cost for the new shower unit, if needed). They took my payment of £203 (inc. VAT) upfront and booked me in for a 7.30-8am slot the following week. I rearranged my work diary and forwent my morning to be available. When no one turned up, I rang and was told my electrician was running behind on another job but that they would arrive by 11am at the latest.
No one turned up until ~1pm, explaining to me that they'd booked the morning off and had asked the office to inform/rearrange with customers. After looking at the shower for a couple of minutes (at most) they said the only thing they could tell me is whether electricity was going in and out of the shower - obvious to all, as the lights had been flashing - but that they had no expertise in fixing showers. As such, the only option they could offer was to put in a new shower. I rang the office and, by chance, got through to the CEO. I explained my frustration with the service. After a tense and difficult conversation in which I had to really stand my ground.. to their credit they did agree to refund me £150 (which is why I'm giving them two stars, instead of one).
I later discovered that to get a repair on a shower - unless it's clearly an issue with the mains electricity or the plumbing (in which case you'd need a plumber) - you need to go direct to the manufacturer to see if they offer a repair service. Assured Electricians (and other electricians) should be upfront that they simply don't have the expertise to fix showers and instead direct prospective customers to check with the shower manufacturers first, rather than take people's money under false pretences.
9. december 2025
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Thank you for taking the time to leave such detailed feedback. We’re genuinely sorry for the frustration caused by the delayed attendance and the impact this had on your day — this is not the experience we aim to deliver.
To clarify, electricians are able to diagnose and confirm whether an electric shower fault is related to the electrical supply. Internal faults within the shower unit itself are manufacturer-specific and cannot usually be repaired by electricians; these require either manufacturer repair services or replacement of the unit. We accept that this limitation should have been communicated more clearly at the time of booking, and we are reviewing our booking process and wording to ensure this is explained upfront in future.
We acknowledge the delay on the day and the confusion around scheduling, and we appreciate you recognising that a partial refund was agreed as a gesture of goodwill. Your feedback has been taken seriously and will be used to improve both communication and customer expectation setting going forward.
Shaun came to install my EV charger and…
Shaun came to install my EV charger and did an excellent job. Communication was spot on from start to finish, he was punctual, professional and kept everything extremely tidy. Really impressed with the quality of his work — highly recommend!
11. december 2025
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Thank you for your great review. We’re delighted to hear you were impressed with Shaun’s EV charger installation and the quality of his work. It’s great to know communication, punctuality and tidiness were spot on throughout. Thanks very much for the recommendation.
Very good job done by josh very nice…
Very good job done by josh very nice man very helpful
11. december 2025
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Thank you for your review. We’re pleased to hear Josh did a very good job and was helpful throughout. Thanks again for choosing us.
Nathan and Josh did an amazing job
Nathan and Josh were amazing,very friendly and knowledgeable. Great job done,communicated very well what was possible and not possible and best way to do the job. Very happy with job and service
11. december 2025
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Thank you for your great review. We’re really pleased to hear Nathan and Josh were friendly, knowledgeable, and communicated clearly throughout. It’s great to know you were happy with both the job and the service. Thanks again for choosing us.
Besvarelse fra Assured Electrical Solutions
Thank you for your review. We’re pleased to hear Ross was efficient and on time.
We had 9 LED downlighters fitted
We had 9 LED downlighters fitted. Ross did a good job of explaining where they should go for fewest shadows. He completed the job promptly so overall were very pleased.
10. december 2025
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Thank you for your review. We’re pleased to hear Ross explained the layout clearly and completed the installation promptly. We’re glad you’re happy with the overall result. Thanks again for choosing us.
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