Bought the Arc Pulse and shield for my iPhone 17 and that’s the perfect case for it, get compliments on it all the time and my phone it’s fully protected while looking better than without the case! On... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I can't contain my excitement about my recent purchase! I ordered three Arc frames for my iPhone 15 Max Pro and 17 Max Pro three weeks ago, and I am absolutely thrilled with how they look! The m... Se mere
Expensive product that has serious issues. 1. RFID payments will not work with your iphone when the Arc Iphone 17 Pro Max protection is installed 2. Already damaged at one corner and paint was sho... Se mere
About 3 years ago, I purchased a phone case from Arc for my Samsung S23 Ultra and enjoyed it very much. It's great to be able to feel the smartphone in the hand as opposed to having this thick, invasi... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Essential Design. Essential Engineering. Essentially for You.
Kontaktoplysninger
3 Wasaweg, 9723JD, Groningen, Holland
- support@arc.cc
- arc.cc
Har besvaret 19 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
THE BEST OF THE BEST! !!
I have been a fan of Arc since the I started using the Iphone 15 pro max, and I can truthfully say that it is my favorite case. I get lots of compliment on how gorgeous it looks all the time!
The Arc Pulse for the Nothing Phone 3…
The Arc Pulse for the Nothing Phone 3 largely lived up to its hype in everyday use. Its sleek silver design added a striking visual accent to my Nothing Phone 3, making the device feel more premium while still letting me experience the original shape and feel of the phone. Unlike bulky cases, the Arc Pulse preserved the phone’s minimalist aesthetic while still offering meaningful protection; during a few accidental drops, it did its job and protected the device effectively. However, the long-term durability of the finish is disappointing. While scratches are somewhat expected with regular use, the corrosion and fading of the silver color are far more frustrating. Over time, the once-polished look loses its shine, which takes away from the very design element that made the product appealing in the first place.
The follow up and the investigation to…
The follow up and the investigation to get to the core of the issue is great never had that interaction before.
I bought the case for TWO iPhone 15s Before
I bought the case for TWO iPhone 15
‘s a few years ago. It worked wonderfully as intended for 2+ years. We finally got the iPhone 17 and bought another TWO arc cases and it wasn’t the same as before. The case, especially the base part falls off more times than I can count. I reached out. They were extremely understanding and exchanged for two new cases. After a month of us trying, those didn’t hold either so I reached back out and they offered me options. Which I think is pretty incredible. Another set of exchanges or a refund. I just appreciate the try to resolve the issue. The customer service was so thoughtful and I appreciate it.
Customer service is top tier!
I’ve used an Arc Pulse case for about 3 years. I have tried so many phone cases, and this one takes the cake!
I ran into a small problem with my current pulse case for iPhone 17 Pro, and reached out to give Arc some feedback because I truly enjoy this phone case. Marina handled my comments and issue and has dispatched a replacement.
I am so ready to replace the case I have currently on my phone with a new pulse case! I miss it. They’re just so sleek and classy!
The pr
I had a self imposed problem and they fixed it anyway. Great product and great service!
Ana from Arc Support has been extremely…
Ana from Arc Support has been extremely helpful with a case I purchased. She has responded and taken care of my issues promptly! Great customer service!
Superb customer service
Superb customer service. Went above and beyond.
I love the these cases
I love the these cases. This is my second and I automatically order an Arc case as soon as I get a new iPhone. I dropped my previous phone several times with no issue whatsoever. Whenever I have had a query or issue they have responded promptly and effectively.
The cases compliment the aesthetic of the phone rather than turn it into a brick and offer the same level of protection as a full case in my opinion. Even my wife is now a convert!!!!
It may be spenny but worth it!
It took a while to release! But worth the wait! I love it! It’s expensive but you can’t find a case anywhere like it!
Definitely want to buy another one.
It looks really cool!
Great product
Simple ordering. Great product. Shipping was a little slow but mainly due to high demand. Very very happy with the product.
Produit premium, éthique et services décevants.
Lorsqu'on choisit un accessoire pour un produit technologique de prix, le critère de sélection ne devrait pas s'arrêter à la simple esthétique ou à la solidité de l'objet. Il s'agit d'une démarche globale qui inclut la réactivité du service et, plus largement, l'éthique commerciale de l'entreprise.
Mon expérience avec Arc met en lumière un déséquilibre regrettable à cet égard. Après un premier contact établi le 10 février concernant des précisions logistiques essentielles (transporteur et origine de fabrication), je n'ai reçu une réponse que le 25 février. Quinze jours pour obtenir des informations factuelles est un délai difficilement justifiable aujourd'hui.
À titre de comparaison, des maisons spécialisées comme Noreve démontrent qu'il est tout à fait possible d'allier luxe et transparence en fournissant des détails précis sur les flux de livraison dès la prise de contact. Cette rigueur fait partie intégrante de la promesse de marque.
Choisir un fournisseur, c'est aussi accorder sa confiance à une structure capable d'accompagner son client, particulièrement en cas d'imprévu après l'achat. Dans le cas d'Arc, si la qualité du produit semble au rendez-vous, le volet service et éthique de la relation client reste, pour l'heure, très insatisfaisant. C’est un facteur de risque à prendre en considération avant de valider votre panier.
Una atención personalizada e impecable…
Una atención personalizada e impecable en las respuestas y empatía en el servicio. Gracias
Quick Response
Quick response. Thorough explanation supported by video, which was very helpful. Great company with a product that is clearly superior to competitors.
Quality and integrity
The quality and uniqueness of Arc products are beyond compare! The design is beautiful, practical and creative - true works of art. And if that were not enough, the customer service that stands behind the products is exceptional. Any time I have reached out to Arc, they have responded quickly, courteously, and have always resolved my issue. A wonderful company to deal with!
Love it, great design, Expensive
Fast deliver came within 2 days of ordering. Easy to fit. Expensive for what it does but only time will tell how reliable it is for the cost I paid. Love the fact it’s minimal protection but supposedly still offers great protection (I will find out if I ever drop my phone) The design allows you to still feel the phone you purchased (not one for traditional phone cases) 1st time I have had any sort of protection on my phone. Love the design of it too and it’s a must buy despite the cost for an iPhone air as looks better than a normal case
Incredible customer satisfaction
Arc customer service responded in a very understanding and positive manner to an issue with my case. I was extremely satisfied with the outcome. I can gladly recommend them and I really love their product.
Great customer service make me happy to…
Great customer service make me happy to recommend there products
Excellent customer support
Excellent customer support. Milica handled my case with professionalism, kindness, and efficiency, and arranged a replacement even though my issue wasn’t strictly covered by warranty. Really appreciated — this is how premium support should be.
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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