Bought the Arc Pulse and shield for my iPhone 17 and that’s the perfect case for it, get compliments on it all the time and my phone it’s fully protected while looking better than without the case! On... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I can't contain my excitement about my recent purchase! I ordered three Arc frames for my iPhone 15 Max Pro and 17 Max Pro three weeks ago, and I am absolutely thrilled with how they look! The m... Se mere
Expensive product that has serious issues. 1. RFID payments will not work with your iphone when the Arc Iphone 17 Pro Max protection is installed 2. Already damaged at one corner and paint was sho... Se mere
About 3 years ago, I purchased a phone case from Arc for my Samsung S23 Ultra and enjoyed it very much. It's great to be able to feel the smartphone in the hand as opposed to having this thick, invasi... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Essential Design. Essential Engineering. Essentially for You.
Kontaktoplysninger
3 Wasaweg, 9723JD, Groningen, Holland
- support@arc.cc
- arc.cc
Har besvaret 19 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Im from Saudi Arabia and i want tey…
Im from Saudi Arabia and i want tey this item and the customer service is very good and fast
I hope the product come with good quality like they customer service
Thanks

Besvarelse fra Arc
Very high quality
Very high quality, functional and beautiful looking covers. Excellent communication. Immediate corrective response when making a complaint. Great! 😊

Besvarelse fra Arc
Ana and Milica was super helpful
Ana and Milica was super helpful , professional and supportive about the replacement unit.
I had an issue with the shipment on DHL, it had been stuck in germany for like 10 days and I reached out Arc (Milica) and they started an investigation which got resolved and shipped to me in 3 days.
Huge thanks to Ana and Milica!

Besvarelse fra Arc
The case is great
The case is great, but the case was delivered past the estimated time and the tracking information is not that good
Customer support has been excellent
Customer support has been excellent! Couldn’t be happier with the product and the company.
Excellent product with stellar customer service
Not only does Arc provide an excellent protective solution they provide excellent customer service after the sale. I purchased the Arc in January and the bottom piece somehow fell off without me noticing and was lost. I messaged ARC asking if I could purchase a replacement for the bottom piece. A response came the next day that a replacement, at no charge, was being sent.
I’ve been using Arc for my last 3 phones. My phone gets a lot of notice from friends and even strangers for the sleek look and feel the ARC gives. I recommend ARC for the safety it provides but now I can also feel confident that should they invest they will be taken care of even after the sale.
Trustfull and very good after sales
Trustfull and very good after sales, tot give compliments. It’s not 5 star but very more✅✅✅✅✅✅✅✅✅
Una clienta de Madrid muy satisfecha…
Una clienta de Madrid muy satisfecha con la atención y la solución para seguir usando sus productos ! Recomendable ! Gracias
Reliable support and quality product
Loved the detailed and most importantly helpful response I received when I inquired about the status of my order. Also, immediately I received my package, it was love at first sight.
Great customer service experience and product
The product arrived swiftly. When I reached out regarding an issue, they were also quick to respond and remedy the situation. Customer service was great. I'm very happy with the purchase and the attention to customer satisfaction.
Top notch brand
Top notch brand! Had my iphone dropped a few times with the Arc case on and was protected - not a single scratch on it. Highly recommend!
Arc Pulse from S25 to S26
By using arc pulse with my S25 ultra is really amazing experience, its bold, its different and also its very simple as u can really feel ur natural case of ur mobile, as S26 just launch, i do preorder, and cant wait to use it.....quite bit long almost 2 weeks
The bottom piece of my Arc case came…
The bottom piece of my Arc case came off. I emailed Arc customer service and they replaced at no cost. I will be an Arc customer for this and any future phone I purchase.
Best cases on the market- I’m on my 4th…
Best cases on the market- I’m on my 4th personally and have purchase several for friends
Any time I have a product defect or even lose a piece the arc team is very fair and responsive In helping me get armor back on my phone
Not much of an interaction besides…
Not much of an interaction besides shopping on line on your site and deciding on something you’re out of stock on. I requested timing of restock. Agent responded expediently but with no info on when item would be available.
Absolutely amazing product and customer service
Absolutely amazing product and customer service. I ordered the Arc Pulse case for my iPhone 17 and received it really fast. It looks and feels Absolutely amazing and fits really well. The only problem I had was that the inlay wasn't completely aligned with the bottom part. They first send a guide on how to fit the inlay. When that wasn't successful they send out a replacement without asking for it. Thrilled with both the product and the customer service!
Excellent
Excellent. Went above and beyond my expectations. Keep it up
Great Customer Service
I have purchased three of these. Since I first discovered this product. I love the feel of the phone without the case and spent countless hours looking for a slim see through phone case. I wasn’t crazy about any of the options. When I found this I was super excited, since it was exactly what I was looking for. It took months to pull the trigger due to the expense. I finally did and never looked back. It protects the phone as marketed, slick design (I always get compliments). The other day the bottom fell off and I lost it. Super bummed. I reached out to their customer service and the sent me a replacement. I’ll keep promoting their product especially knowing they back their products.
I lost part of my phone case and was…
I lost part of my phone case and was given help in getting a replacement at a reduced cost. The item was also marked as out of stock online but a link was created for me so I could get one.
Really good customer support and great cases
Really great team who listens
I've bought one Arc Pulse for my Android Pixel and must have messed up, because the bottom half fell off the phone; I let the team know, it was within 30-days of the purchase, so they sent a replacement.
I love it so much, for my work iPhone 17e, I reached out again to see if they're making one for that phone. Ana got back to me when I asked on chat, said to keep an eye out and staying hopeful because the product is just that good (and keep recommending to friends).
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







