Purchased the Kensington vanity and very good quality super pleased. Not only that but we had an accident with the sink cap (our fault) and the customer service has been incredible. Highly recomme... Se mere
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Se, hvad kunderne siger
I have recently purchased 2 vanities and an LED mirror from aquaroc. Everything arrived very promptly and in great condition, the customer service team were great also organising samples and deal... Se mere
Aquaroc have some stunning products, which are of premium quality - we will soon be posting some images on Socials as part of a major property renovation/build project. We purchased a number of sinks... Se mere
Not always comfortable with online purchasing on higher end products, especially furniture as a lot can go wrong. In the real world, things do go wrong and a company can be judged by how they rea... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Aquaroc specialises in designing and creating exquisite bathrooms with our own bespoke stone resin material. Our products are renowned for their high-quality finish, innovative design, and overall unrivaled range. We are a proud British brand with a global reputation of excellence for our outstanding products and customer service. The exquisite collections we bring to our clients offer contemporary and timeless designs to fit every bathroom. Our stone baths come in a vast array of finishes and shapes, giving your home a spa-like feel. Why not pair your new bath with a matching stone basin to elevate your bathroom interior? Our individually handcrafted products can be perfectly complemented with our range of sleek vanity units and bathroom accessories. Our team of specialists are here to help you perfect the plans for your own bathroom as well as commercial bathroom projects. The Aquaroc team has expert knowledge and an abundance of design inspiration that will help you make that dream bathroom a reality. Why not contact us today to see how we can collaborate with you.
Kontaktoplysninger
66 Church St, TS24 7DN, Hartlepool, Storbritannien
- 020 3488 5937
- info@aquaroc.com
- aquaroc.com
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Bathroom Project
Had a bathroom project and didn't really know where to start.
The team at Aquaroc were extremely helpful online and over the phone. We decided on style and purchased the vanity and basin to match.
Product is excellent quality, delivery was great and the goods arrived well packaged, would highly recommend.
Their aftercare is absolutely appalling…
Their aftercare is absolutely appalling stay away from this retailer, they don’t listen to the clients, I asked for a specific date delivery as I have a disability and need help storing items. They ignored my request, items arrived unexpectedly when I was home alone they left me a huge palate in my driveway. I haven’t checked the items for any damage as the delivery driver left in a hurry which makes me suspicious if there is a damaged items so can’t do anything as you arenaupppsed
To claim at the time of delivery.
This is not the customer service experience I was looking for when spending a decent amount of money on bathroom furniture.

Besvarelse fra Aquaroc
Couldn’t have had a better experience…
Couldn’t have had a better experience with the Aquaroc team, I dealt with Anita throughout the process and her input was second to none!
Great products and a great team attached.
Will be using them for future projects for sure.
Nicholson Joinery Ltd.
Great product
Great product. Something was missing from the box and Anita within the customer service team was able to resolve the issue with ease and in a professional manner. Will certainly come back for our next bathroom
Park Lane Vanity
I purchased the Park Lane Vanity. Very happy with the unit and stone sink. Customer service were excellent in promptly answering all my queries. The unit arrived quickly and very securely packaged. I would highly recommend this company.
Beautiful bathroom vanities and…
Beautiful bathroom vanities and excellent customer service
Was missing a small part and this was resolved very quickly
Recommend!
Savoy Wall Hung Vanity Sabia Grigio and Mirror
We purchased the Savoy wall hung vanity unit in Sabia Grigio and a mirror with matching Sabia Grigio frame and we couldn't be more pleased. The vanity unit is well made from solid oak, it feels and looks high quality. The Sabia Grigio sample accurately reflected the color. The worktop/sink is nice and solid and our tiler had no problem in drilling the tap holes to our specification. Overall the vanity and mirror look beautiful in the new bathroom. Delivery was straightforward and customer services have been very easy to contact and helpful.
Great experience throughout
Great experience throughout, exceptional quality, 100% recommended!!!
Amazing Customer Service!
Our order is so beautiful, such high quality and we were missing a small part of the order and it was dealt with so promptly and with such amazing customer services, I will most definitely be using this wonderful company again!
Amie and the team @ aquaroc have been…
Amie and the team @ aquaroc have been fantastic to deal with , highly recommend with superb after sales
would use them again 100%
The vanity unit purchased was of great quality
Quality products and greta customer service
We just wanted to take a moment to sincerely thank Aquaroc. We are beyond thrilled with our new stone basin!
The craftsmanship is outstanding, and the design is absolutely stunning. It looks incredible in our newly renovated bathroom and has truly become the centerpiece of the space. We couldn’t be happier with the final result.
From the quality of the product to the fantastic customer service throughout, the whole experience has been excellent. Thank you again for such a beautiful basin and for all your help! Highly recommended.
1st class Company for product quality and customer service.
Having trawled through umpteen offerings of more traditional bathroom furniture designs, this company stood out for their build quality and beautiful designs along with a reasonable price tag.
Great back up information and help.
Smooth delivery and wonderful product
Smooth delivery and wonderful product. Have their stunning stand alone bath and could not have been happier with product or support. 4 years in and they sent me a replacement rubber seal within days of messaging.
Fantastic company
Fantastic company, great products and a very helpful service that was straight on hand to help when we had an issue
Excellent service and products
We purchased a number of items from Aquaroc for a high end finish bathroom including, bath, mirror and double vanity unit.
The quality of the products was excellent, delivery was quick and service and aftercare also exemplary.
Would highly recommend and will be using again.
Brilliant process and product.
From start to finish the process was great. Kept updated with expected delivery with a follow up call to check everything was in order. Product looks brilliant installed into the each bathroom. Will definitely be ordering again.
Excellent customer service
Excellent customer service. Bought a bath 5 years ago and the plug broke. I contacted customer services and within 2 days they sent me a replacement plug/part with no charge. Very efficient and super helpful.
Great customer service and products
I own three sinks from Aquaroc and all of them have been great (3+ years). When a minor issue developed with one of the components, the company was very quick to remedy and I am very pleased with both their products and their customer service.
Great experience
We ordered the beautiful Belgravia II unit. The hardware and finish is excellent, and represents great value for money given the quality.
Furthermore, they resolved an issue (my losing a part) within a couple of hours, great customer service!
Recommend.
Excellent quality
We’re absolutely delighted with the mirror and sink unit we purchased. Both are great quality, and we honestly couldn’t be happier. The wall unit and sink look and feel far more expensive than the price we paid.
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