Aquaroc Anmeldelser 

154
•
TrustScore 5 ud af 5

4,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Purchased the Kensington vanity and very good quality super pleased. Not only that but we had an accident with the sink cap (our fault) and the customer service has been incredible. Highly recomme... Se mere

Bedømt til 5 ud af 5 stjerner

I have recently purchased 2 vanities and an LED mirror from aquaroc. Everything arrived very promptly and in great condition, the customer service team were great also organising samples and deal... Se mere

Bedømt til 5 ud af 5 stjerner

Aquaroc have some stunning products, which are of premium quality - we will soon be posting some images on Socials as part of a major property renovation/build project. We purchased a number of sinks... Se mere

Bedømt til 5 ud af 5 stjerner

Not always comfortable with online purchasing on higher end products, especially furniture as a lot can go wrong. In the real world, things do go wrong and a company can be judged by how they rea... Se mere

Virksomhedsoplysninger

  1. Badeværelsesrenovering

Skrevet af virksomheden

Aquaroc specialises in designing and creating exquisite bathrooms with our own bespoke stone resin material. Our products are renowned for their high-quality finish, innovative design, and overall unrivaled range. We are a proud British brand with a global reputation of excellence for our outstanding products and customer service. The exquisite collections we bring to our clients offer contemporary and timeless designs to fit every bathroom. Our stone baths come in a vast array of finishes and shapes, giving your home a spa-like feel. Why not pair your new bath with a matching stone basin to elevate your bathroom interior? Our individually handcrafted products can be perfectly complemented with our range of sleek vanity units and bathroom accessories. Our team of specialists are here to help you perfect the plans for your own bathroom as well as commercial bathroom projects. The Aquaroc team has expert knowledge and an abundance of design inspiration that will help you make that dream bathroom a reality. Why not contact us today to see how we can collaborate with you.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

154 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(154)

74 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Bathroom Project

Had a bathroom project and didn't really know where to start.
The team at Aquaroc were extremely helpful online and over the phone. We decided on style and purchased the vanity and basin to match.
Product is excellent quality, delivery was great and the goods arrived well packaged, would highly recommend.

22. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Their aftercare is absolutely appalling…

Their aftercare is absolutely appalling stay away from this retailer, they don’t listen to the clients, I asked for a specific date delivery as I have a disability and need help storing items. They ignored my request, items arrived unexpectedly when I was home alone they left me a huge palate in my driveway. I haven’t checked the items for any damage as the delivery driver left in a hurry which makes me suspicious if there is a damaged items so can’t do anything as you arenaupppsed
To claim at the time of delivery.
This is not the customer service experience I was looking for when spending a decent amount of money on bathroom furniture.

29. juni 2026
Uopfordret anmeldelse
Aquaroc-logo

Besvarelse fra Aquaroc

Dear Gabriela,

I am incredibly sorry to hear about your experience with your recent delivery. Please accept my sincere apologies for the stress and difficulty this has caused, particularly given the specific arrangements you had made for your delivery date.

We have truly valued working with you since February 27th, and we have been happy to accommodate the regular changes to your delivery schedule during that time. It is, therefore, deeply disappointing that our delivery partner ignored your explicit request for a July 1st delivery. I have reviewed the delivery notes, and I can confirm that your instructions for a later date were clearly documented on our end.

I am launching an immediate investigation with our carrier, to understand why this failure occurred. In the meantime, your peace of mind is my priority. Please do not feel pressured to rush the inspection of the items. Once you are physically able to do so, please carefully inspect the packaging and the items, Should you find any issues at all, please email me directly with photos, and I will personally ensure we handle any necessary replacements or support immediately.

Thank you for your patience while I get to the bottom of this.

Best regards,

Anita

Bedømt til 5 ud af 5 stjerner

Great product

Great product. Something was missing from the box and Anita within the customer service team was able to resolve the issue with ease and in a professional manner. Will certainly come back for our next bathroom

22. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Park Lane Vanity

I purchased the Park Lane Vanity. Very happy with the unit and stone sink. Customer service were excellent in promptly answering all my queries. The unit arrived quickly and very securely packaged. I would highly recommend this company.

15. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Savoy Wall Hung Vanity Sabia Grigio and Mirror

We purchased the Savoy wall hung vanity unit in Sabia Grigio and a mirror with matching Sabia Grigio frame and we couldn't be more pleased. The vanity unit is well made from solid oak, it feels and looks high quality. The Sabia Grigio sample accurately reflected the color. The worktop/sink is nice and solid and our tiler had no problem in drilling the tap holes to our specification. Overall the vanity and mirror look beautiful in the new bathroom. Delivery was straightforward and customer services have been very easy to contact and helpful.

11. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing Customer Service!

Our order is so beautiful, such high quality and we were missing a small part of the order and it was dealt with so promptly and with such amazing customer services, I will most definitely be using this wonderful company again!

3. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Quality products and greta customer service

We just wanted to take a moment to sincerely thank Aquaroc. We are beyond thrilled with our new stone basin!

The craftsmanship is outstanding, and the design is absolutely stunning. It looks incredible in our newly renovated bathroom and has truly become the centerpiece of the space. We couldn’t be happier with the final result.

From the quality of the product to the fantastic customer service throughout, the whole experience has been excellent. Thank you again for such a beautiful basin and for all your help! Highly recommended.

25. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service and products

We purchased a number of items from Aquaroc for a high end finish bathroom including, bath, mirror and double vanity unit.

The quality of the products was excellent, delivery was quick and service and aftercare also exemplary.

Would highly recommend and will be using again.

8. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brilliant process and product.

From start to finish the process was great. Kept updated with expected delivery with a follow up call to check everything was in order. Product looks brilliant installed into the each bathroom. Will definitely be ordering again.

15. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent customer service

Excellent customer service. Bought a bath 5 years ago and the plug broke. I contacted customer services and within 2 days they sent me a replacement plug/part with no charge. Very efficient and super helpful.

21. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great customer service and products

I own three sinks from Aquaroc and all of them have been great (3+ years). When a minor issue developed with one of the components, the company was very quick to remedy and I am very pleased with both their products and their customer service.

28. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great experience

We ordered the beautiful Belgravia II unit. The hardware and finish is excellent, and represents great value for money given the quality.

Furthermore, they resolved an issue (my losing a part) within a couple of hours, great customer service!

Recommend.

28. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent quality

We’re absolutely delighted with the mirror and sink unit we purchased. Both are great quality, and we honestly couldn’t be happier. The wall unit and sink look and feel far more expensive than the price we paid.

24. april 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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