I paid $9.99 for Premium Shipping (1–4 days) and they instead shipped using the slowest and cheapest UPS option that hands off to USPS: UPS Ground Saver (2-7 days). They ignored all 3 of my emails a... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Buyers beware. ..NO, BUYERS RUN AWAY....FAR AND FAST! Ordered a 250 upgrade kit for my sump on June 28th 2025 and even paid for their expedited shipping. Paid and 1st red flag was not recieving orde... Se mere
Virksomheden har svaret
This review is for Aquacave itself, the experience is one you would expect of a good online retailer. The product was packed appropriately and wash shipped in a timely manor. The product is a five sta... Se mere
I tried to give an honest review of a product I bought- and it seems that since I did not rate it '5-stars' (I gave it '3-stars') -review didn't get posted. Looked at other items - and this fact seems... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Your complete source of Premium Aquarium Supplies, Saltwater Reef Aquarium, Planted Aquariums, LED Lighting, Protein Skimmers, RO/DI Systems, Dosing Pumps, Aquarium Heaters, Water Chillers, UV Sterilizers, Aquarium Filters, Aquarium Controllers, Water ...
Kontaktoplysninger
Grove Avenue 3909, 60031, Gurnee, USA
- aquacave.com
2,3
Under middel
64 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great experience at a great price!
Great experience at a great price
12. juli 2023
Uopfordret anmeldelse
Customer Services really go out of there way to help
Able in customer service at aquacave goes above and beyond in customer service. he help me out with a refund of faulty equipment by taking full ownership of the issue.
8. maj 2023
Uopfordret anmeldelse
I ordered a wrong piece
I ordered a wrong piece, called customer service, they took care of the issue, recieved my Order in 4 days
19. juni 2023
Uopfordret anmeldelse
In an infinite sea of dealers …
In an infinite sea of dealers and products... AquaCave was able to provide me with great products for what I needed at a competitive price and speedy delivery. I spoke to them on the phone as well to cross some t's and dot some i's and the customer service was easy the way it should be.... A true blessing I am grateful for
21. september 2022
Uopfordret anmeldelse
Great place to shop online.
Great experience! Quick delivery and products delivered as ordered. It’s been a long time since I had my ASM protein skimmer up and running and it was nice to see that I could just buy the parts I needed to get it up and going instead of having to invest in a whole new skimmer.
14. september 2022
Uopfordret anmeldelse
Please don't buy from this company
Please don't buy from this company! They ship you something totally different than what's advertised on their website. Then when you ask for a return, they charge you to return it! Now they won't return any emails after I explained to them that they sent me the wrong product. I sent pictures and showed them they sent me the wrong product and they just ignore my emails. Don't buy from this company! They have zero customer support.
28. august 2022
Uopfordret anmeldelse
Besvarelse fra AquaCave
Jeremy,
On 08/22/22 we sent you an email asking to clarify the issue with the product. As of today we did not receive a reply to that email.
Email will be resent again today. Please reply to it at your convienience so we can finalize this return on our end.
Thank you
Process went well
25. august 2022
Uopfordret anmeldelse
Aquacave is superfast
Aquacave is superfast. The packaging and shipping are second to none. Very reliable and excellent customer service customer for life. W. Austin
28. juli 2022
Uopfordret anmeldelse
I am very satisfied with my experience
I am very happy with the customer service I received and my ordered arrived promptly. Excellent company to work with
2. maj 2022
Uopfordret anmeldelse
Fast shipping and packaged well.
9. april 2022
Uopfordret anmeldelse
First order.. Very Good Experience!
I was having trouble finding my Datnoid’s favorite pellets in stock at any of my normal places. Found AquaCave had what I needed, and at a competitive price. This is my first order with them. They shipped out the food quickly, and I received the order in only a few days. I’ll be ordering from them more often. Thanks!
31. marts 2022
Uopfordret anmeldelse
I have only received half of my order…
I have only received half of my order and I think the folks at Aquacave believe I have my complete order.
Sincerely,
Jim
1. februar 2022
Uopfordret anmeldelse
Besvarelse fra AquaCave
Jim,
Only part of your order was shipped to date. Remaining items will be shgipped within 2-3 days as soon as they are back in stock.
Thank you
The best Malaysian drift wood I ever…
The best Malaysian drift wood I ever bought online . Highly recommend I will buy again from AquaCave.com
24. december 2021
Uopfordret anmeldelse
Very fast shipping
Very fast shipping! Will definitely order again from here!
6. december 2021
Uopfordret anmeldelse
Great Product and fast Shipping!
I had a great experience with aqua cave.
31. maj 2021
Uopfordret anmeldelse
Bad information on shipping…
Bad information on shipping information. Shipped much later than claimed.
27. april 2021
Uopfordret anmeldelse
Pleasurable as always.
17. april 2021
Uopfordret anmeldelse
Fast shipping.
12. april 2021
Uopfordret anmeldelse
Super Place to by online
I didn't even know about AquaCave. Very reasonable pricing and super fast shipping. I will continue to purchase from them.
6. april 2021
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.