Appelboom Anmeldelser 

They have great products and services. The nib-tuning service is fantastic for fountain pens. They ship products promptly and have good prices. Great customer communication too!

I had an excellent experience shopping with Appelboom. Their customer service is responsive, friendly, and knowledgeable, making the entire process smooth from start to finish. I highly recommend Appelboom for anyone looking for quality pens and exceptional support.

Buitengewoon plezierig contact gehad en afspraak gemaakt. Mijn Montblanc 149 met M nib schreef mij te “dik”. De nib reduction en op spanning zetten van de penpunt is prima verzorgd en als afgesproken uitgevoerd. Erg blij met het eindresultaat.
Als ook de gravering van een Montblanc balpen voor mijn dochter.
Kan deze firma van harte aanbevelen.

I bought from Appelboom my Visconti Homo Sapiens Bronze Age with the Stub 18 ct Gold Nib, it arrived well, I tested it and already inked it: it writes beautifully, I am very happy with it!!! Thanks. The Robert Oster Tranquility ink I bought from them at the same time also arrived well.

I appreciate very much what they did in order for me to receive this Visconti pen the way I wanted it and in a fast way.

Their service is great! Wonderful experience!

Wow, looking at the reviews they hardly need my help. However, here goes: I have bought from Appleboom a number of times (online) and it has always been a great experience. Everything is always well-packed and delivered in a timely way. Communication keeps you up to date if there is some delay. Add to this the pricing is pretty competitive, including amongst the other online dealers, you won't go wrong.

On a recent stay in Amsterdam I visited the store in Laren and would recommend that anyone interested in fountain pens do the same. This is the heart of the enterprise: it is a small shop but the whole online business is run out of there. Lots to see and touch. Joost is very engaging and easy to talk to about pens or anything else.

I used public transit (a train and a bus) to get myself to the store, about 40min total each way from Amsterdam Centraal and it drops you about 2 blocks from his door. And the village of Laren is also worth a look while you're there. Just how many bells does that church have anyway???

I bought a Pencil Pouch. I’ve had some concerns before buying it, but the customer service was great and very reassuring. The item arrived quite quickly, and you could also tell that they put some effort in packaging it. I’m very pleased.

Het was erg lastig om Atramentis inkt te vinden. Gelukkig had Appelboom deze inkt wel! Bij Appelboom bestellen ging erg makkelijk, de website is duidelijk en de producten goed geprijsd. De bestelling kwam zeer snel aan en was goed verpakt in een leuk doosje en kaartje. Dank je wel!

Appelboom and Joost are amazing! They have everything that you want and sometimes a discount coupon too. Very helpful and kind. Answer every question extremely fast! I love all the amazing pens they have! This time I got an Esterbrook Dutch Show and they sent it super fast! Excellent quality and amazing packaging. Provide an accurate tracking. Bought it on Tuesday and was here Friday same week! Thank you Appelboom

I ordered two items on Sunday. On Monday, I received an email informing me that one of the items was currently out of stock and would re reordered for me. After one week, I asked customer services for an update. They told me that they were still awaiting a restock. Two more weeks later, so three weeks after placing my order, I asked again for an update. While still awaiting the restock, the shop offered to ship the order without the particular item. I accepted and the next day I received a refund. The order was shipped the next day, but of course DHL ran into some issues. I finally received the package four days after it was shipped. The package included two typical Dutch snacks, and the main item was hand-packed in gift paper. This is a very nice touch, which I really appreciate. Fortunately, the item works as expected.

In summary, my experience was:
Stock: 3/5 > items shown as available on the website should actually be available
Payment methods: 3/5 > using PayPal is only possible via smartphone and PayPal charges a fee (4%)
Shipping prices: 4/5 > good selection for Europe
Customer service: 4/5 > answers within a few hours and tries to find solutions > does not answer all questions asked and could be more proactive > does very fast refunds
(Delivery: 4/5 > DHL had an issue with delivering to Germany (there was nothing wrong with the address on the package))
Package: 5/5 > the package arrived safely and was well packed > hand-packed item and some sweets as a nice touch

I ordered Ferris Wheel Press fountain pen "After hours" to be delivered to Poland. Box came quickly and nicely packed.
Nib F is really fine and maybe I should've chosen M but this is a different topic.

Joost provided excellent and courteous service. I ordered a pen which wasn't currently in stock. He procured it quite quickly and sent it right out. Wonderful. It has been a pleasure. Thank you, Joost.

Ik schreef al over de goede service van Appelboom. Dat was voor ik de unieke Visconti ‘Lava Grey’ bij hen bestelde. Die bleek niet meer beschikbaar te zijn - bummer - en dus hadden we een probleem op te lossen. Een e-mail later… een uitmuntende ‘Montegrappa’ komt mijn richting uit.
Meneer Appelmans verkoopt geen schrijf instrumenten, hij leest het verlangen van de verliefden. Een voorbeeld!

Losse kaweco penpunten heeft niet iedereen. Appelboom wel en ook nog in meerdere maten. Snel geleverd en bij vragen via de mail ook snel antwoord. Heel tevreden!

Amazing products and amazing people

Nadat een dure pen al direct kapot ging, bleek de service van Appelboom (in de persoon van Joost) nog slechter. Aangetekend opgestuurd, niet aangenomen of opgehaald, na drie weken kreeg ik de pen teruggestuurd door Post NL. Uiteindelijk is de pen gebracht (80 km rijden), en bleef het weken stil. Na zelf maar weer te informeren bleek dat er iets intern was misgegaan en zou de pen direct opgestuurd worden. Ook dat gebeurde niet. Nog steeds in afwachting....
Nooit meer Appelboom.

I received my Y-O-L Grand Viceroy Barley - what can I say!
Thank you for the courtesy and speed of dispatch of my order.
You have become my retailer-of-choice for my pens and accessories.

The pen is beautiful it writes so smoothly, I’m glad I chose EF nib and had it tuned for the final finish. Very pleased with my pen . And would recommend.

Dear Appelboom team,

I received the Pilot 823 together with the inks I ordered yesterday. Today I had the chance to ink the pen and write a bit with it and it feels amazing. The writing experience is really good - no wonder there are so good reviews around this pen. The aesthetics together with the finish on the pen are awesome and the transparency is intriguing.

Many thanks for the awesome and efficient service. Packaging was very secure and items were received in perfect condition.

Appelboom is truly an excellent company, shining in every aspect — from fast delivery to exceptional attention to detail. Joost was kind, professional, and always kept me informed about my order. Their quick responses and clear respect for their customers reflect a genuine commitment to quality. I’ll without a doubt return to shop with them again in the future.

Sowieso al veel goede ervaringen met Appelboom. De pennen (of andere bestellingen) worden altijd vlot en mooi verpakt geleverd. Maar nu even over de service. Ook top! Mijn Lamy Dialog CC had een onfortuinlijke val van mijn bureau gemaakt en de nib wilde daardoor niet meer lekker terugdraaien in de pen. Pech, eigen schuld, maar natuurlijk toch maar een mailtje naar Appelboom "wat kunnen jullie betekenen". Stuur maar op, dan sturen wij 'm door naar Lamy. Zo gezegd, zo gedaan. Na zo'n twee weken wachten vandaag een pakketje van Appelboom ontvangen, nouja, het kan niet anders of dit is gewoon een *nieuwe* Lamy Dialog CC. Ja, daar hoort natuurlijk ook een hele dikke dank u richting Lamy bij, die niet te flauw zijn en dit gewoon zo oplossen. Maar óók zeer mooi afgehandeld door Appelboom, ze hebben toch een pen opgestuurd naar Lamy en weer een (nieuwe) pen teruggestuurd naar mij, maar nee hoor, dat is geheel kosteloos. Nou, echt, top!