aosulife.com Anmeldelser 

139
•
TrustScore 2.5 ud af 5

2,7

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

AOSU T2 Pro 3K Camera I do not recommend buying surveillance cameras Aosu. Their price does not reflect the quality. I did not imagine that there could be so many problems with these products that se... Se mere

Bedømt til 5 ud af 5 stjerner

Ich habe vor kurzem von meinem Blink Kamera System (ABO) auf Aosu umgestellt (ohne Abo). Ich würde es wieder machen…:) Das System mit Speicher und 2 intelligente Kameras decken mein Haus ausreichend... Se mere

Bedømt til 1 ud af 5 stjerner

Es sind nicht alle Gerät untereinander kompatible. Die Klingeln und die Fluter-Kamera kann z.B. nicht auf dem Netzwerkspeicher aufzeichnen, nur auf lokalen SD Karten. Pro Klingel läßt sich nur 1 Gong... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Bonjour, Disposant déjà d'un kit 2 cameras extérieurs solaires 4K + Home cortex dont je suis pleinement satisfait, j'ai passé commande d'une 3eme caméra. Là rien ne va plus : argent encaissé et... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Elektronikbutik
  2. også i
  3. Butik med sikkerhedsudstyr
  4. Elektronikfirma

Skrevet af virksomheden

At aosu, we don’t just create security products; we create peace of mind for families worldwide. As a global leader in smart home security solutions, our mission is to make the most advanced security technology accessible and useful to everyone.


Kontaktoplysninger

2,7

Under middel

TrustScore 2.5 ud af 5

139 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har besvaret 87 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

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2,7

Alle anmeldelser

(139)

78 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

AOSU has made our house so secure

AOSU has made our house so secure. The hit all of the things we needed Pryce point ability Mount ability the app is amazing so incredibly easy to navigate and to find what you need. Delete to clear the Storage was easy. It was such a good purchase that I’ve bought three more sets of two and three cameras and installed them on family friends who are having issues on the property. We are looking at buying some Wi-Fi for our seasonal trailer spot as well. Great job.

5. januar 2026
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Besvarelse fra aosulife.com

Thank you so much for the kind words! We’re really happy to hear that aosu has helped you feel more secure and that you’re enjoying how easy everything is to use. It means a lot that you’ve trusted us enough to set up cameras for family and friends too. Thanks again for your support, we’re always here if you need us!

aosu Team

Bedømt til 1 ud af 5 stjerner

Achat caméra avec recharge solaire sauf…

Achat caméra avec recharge solaire sauf que la recharge se fait uniquement lors de journée ensoleillé!
Si temps couverts pas de recharge!
Reponse SAV nous somme désolé, si pas de soleil veuillez démonter la caméra et la recharger a la prise de courant!
A fuir!👎👎👎

31. december 2025
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Besvarelse fra aosulife.com

Merci pour votre retour. Nous sommes désolés d’apprendre que l’expérience avec la recharge solaire et notre service après-vente n’a pas répondu à vos attentes.

Bedømt til 1 ud af 5 stjerner

Bad company to buy product.

I perches T2 cameras December 1 I did contact them three times and they told me please wait a couple days and it’s been like that 3 times!!!my credit card has been charged and cameras never been shipped . I did contact them on December 20 and they told me can you wait another two weeks I said :NO …I want my refund ,,,wasted 20 days. I sent a message telling them. I am not happy with that kind service and they sent me ;;;;;laughing face. ;;;;;I did screenshot. This is not acceptable. Worst company . if you can go on Amazon and look those reviews for those cameras 90% of them being given free set of cameras for good reviews!!!! who will not write five star reviews for 800 bucks? and on top of those review you will see in green print ,,,,,,,,Vine Customer Review of Free Product”””””” that how are they jacking up reviews!!! .

30. november 2025
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Besvarelse fra aosulife.com

Thank you for sharing your feedback. We’re sorry to hear about your experience regarding the order process and communication, and we understand your frustration with the delays and overall experience.

Bedømt til 5 ud af 5 stjerner

AFFORDABLE EXCELLENCE!!! Whoever gave a bad review needs to take…

Whoever gave a bad review needs to take a lie detector test because I cannot praise Aosu more highly if I tried. The customer service is phenomenal, excellent communication and every staff member is an absolute joy to communicate with. Fast and reliable responses and extremely helpful. The cameras themselves are reliable and phenomenal value and consistent, dependable quality. I have several of them and I've bought some for family and friends too and I have serval cameras by several brands and Aosu aren't just an excellent company but they're excellent people. Been using these cameras now for 2-4 years and I can always rely on them. And if I face any issues they have a team of welcoming, polite, courteous and attentive staff who always help and support in the best way possible. Not just as a camera company but in general they are and give the best customer service I've ever come across. An absolute pleasure dealing with them every single time. And we all know how rare that is.

23. december 2025
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Besvarelse fra aosulife.com

Thank you for taking the time to share this. We truly appreciate your kind words and your trust in aosu over the years.
It means a lot to us to hear that our cameras have been reliable for you and that our support team has been there when you needed help. The fact that you have chosen aosu not only for yourself but also for your family and friends is something we are genuinely grateful for.

Thank you again for your support. We are very glad to have you as part of the aosu community.

Bedømt til 5 ud af 5 stjerner

Good Job

Le service après‑vente d’AOSU Caméra mérite une mention d’excellence tant il se distingue par son efficacité, sa réactivité et son sens du client. À chaque étape, on sent une équipe impliquée, attentive et déterminée à offrir une expérience irréprochable. Les réponses sont rapides, claires, personnalisées, et surtout orientées vers la résolution concrète du problème. On n’a jamais l’impression d’être un numéro : on est accompagné, écouté, pris au sérieux. C’est exactement ce qu’on attend d’un SAV moderne et professionnel.

Quant aux caméras AOSU elles‑mêmes, elles impressionnent par leur qualité de fabrication et leur fiabilité. L’image est nette, précise, même en basse luminosité, et la stabilité de la connexion inspire une vraie confiance au quotidien. On sent que la marque ne se contente pas de proposer un produit : elle propose une tranquillité d’esprit. Les fonctionnalités sont bien pensées, intuitives, et s’intègrent parfaitement dans une utilisation quotidienne sans prise de tête. C’est le genre de matériel qui donne immédiatement l’impression d’avoir fait un excellent investissement.

En combinant un matériel robuste et performant avec un service après‑vente aussi exemplaire, AOSU réussit à créer une relation de confiance rare dans le domaine de la sécurité domestique. Une marque qui mérite largement ses éloges.

22. december 2025
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Besvarelse fra aosulife.com

Merci beaucoup pour votre avis si détaillé et positif. Nous sommes ravis de savoir que vous appréciez autant nos caméras que notre service après‑vente.

Votre confiance et vos mots nous touchent profondément. Savoir que nos produits vous apportent fiabilité, tranquillité d’esprit et satisfaction au quotidien est exactement ce que nous nous efforçons de fournir.

Merci encore d’avoir choisi aosu et de partager votre expérience.

Bedømt til 1 ud af 5 stjerner

Please be aware that these cameras aosu…

Please be aware that these cameras aosu sell do not charged in cold weather with the solar panels. You have to bring it home and charge it using USB. Which is very inconvenient.

10. december 2025
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Besvarelse fra aosulife.com

Thank you for sharing your feedback. We’re sorry to hear the charging experience in colder weather has not met your expectations and understand the inconvenience this has caused.

Bedømt til 5 ud af 5 stjerner

Black-Friday Action Purchase

I purchased two Floodlight Cam Pros and one Video Doorbell Ultra during their Black Friday promotion. I received all the products a week later. This was a fast delivery time, considering the high volume of orders during this period. Each product was carefully packaged in two boxes. I have tested all the products and they work as they should. I don't understand all the negative reviews. Perhaps they have resolved their shipment and support issues.
Purchase from Germany.

28. november 2025
Uopfordret anmeldelse
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Besvarelse fra aosulife.com

Thank you for sharing your experience and for choosing aosu during our Black Friday promotion.

We are glad to hear that your order arrived quickly and that everything was well packaged and working as expected. It is especially helpful to hear this feedback from Germany, and we appreciate you taking the time to note the delivery experience during such a busy period.

Thank you for your trust and support. We hope you continue to enjoy your aosu products, and we are always here if you need any help.

Bedømt til 2 ud af 5 stjerner

Doorbell overall good but poor battery life

Overall our doorbell is pretty good, far better than the previous Ring ones we have used.

However, the battery life is nowhere near as long as they state, lasting only weeks rather than months, which is very annoying

24. november 2025
Uopfordret anmeldelse
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Besvarelse fra aosulife.com

Thank you for your feedback and for taking the time to share your experience.

We're pleased to hear that overall you find our doorbell performs better than your previous Ring doorbells. However, we sincerely apologize that the battery life hasn't met your expectations or our stated specifications.

Battery life can be affected by several factors, including:

Usage frequency (number of motion detections and live views)
Wi-Fi signal strength (weak signals cause the device to work harder)
Temperature conditions (cold weather significantly impacts battery performance)
Video quality settings (higher resolution uses more power)

Our customer support team would be happy to troubleshoot this with you and explore solutions, which may include optimizing settings or, if there's a defect, discussing replacement options.

Please reach out to us at support@aosulife.com with your order details, and we'll make this right.

Thank you for your patience, and we appreciate the opportunity to improve your experience.

Best regards,
The aosu Team

Bedømt til 5 ud af 5 stjerner

Un bon service

J'ai remplacé mes caméras par des caméras aosus. Très facile à programmer. L'application est très fonctionnel et facile d'utilisation. J'ai rencontré un petit problème avec une caméra. Après deux à trois e-mail , la personne a décidé de m'en faire parvenir une pour la remplacer. Je considère que j'ai reçu un excellent service. Tellement que j'ai recommandé trois autres caméras pour remplacer les trois dernières d'une autre marque.

9. november 2025
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Besvarelse fra aosulife.com

Bonjour ! Merci beaucoup pour votre retour chaleureux. Nous sommes ravis d’apprendre que l’installation de vos caméras aosu s’est faite facilement et que l’application vous plaît.

Nous sommes également heureux que notre équipe ait pu résoudre rapidement votre problème et vous offrir un service à la hauteur de vos attentes.

Merci encore pour votre confiance et pour avoir choisi d’ajouter trois autres caméras à votre système. Cela signifie beaucoup pour nous.

(Réponse rédigée à l’aide d’une traduction)
— L’équipe aosu

Bedømt til 5 ud af 5 stjerner

Acheteur d'un pack de 2 cameras AOSU 3K…

Acheteur d'un pack de 2 cameras AOSU 3K solaire avec home base. Le produit est excellent , et leur SAV est extraordinaire : disponible ,efficace, patient .(En fait mon pb n'en était pas un) SAV PREMIUM

7. november 2025
Uopfordret anmeldelse
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Besvarelse fra aosulife.com

Bonjour !
Merci beaucoup pour votre retour chaleureux. Nous sommes ravis que les caméras et notre service SAV aient pu répondre à vos attentes. Votre satisfaction est très importante pour nous.
N’hésitez pas à nous recontacter si vous avez besoin d’aide à l’avenir.

Réponse rédigée à l’aide d’un traducteur.
— L’équipe aosu

Bedømt til 5 ud af 5 stjerner

Outstanding products and service

Started with doorbell, now have that and two exterior solar powered cameras.

Quality of devices outstanding, and backup locally when I had a couple of queries outstanding. Very fast and efficient.

Cannot rate too highly. Great in every respect.

16. november 2025
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Besvarelse fra aosulife.com

Thank you so much for this fantastic review! 🌟

We're delighted to hear you've expanded from our doorbell to the solar cameras and that you're happy with both the quality and our support team's responsiveness.

Your recommendation means the world to us. If you ever need anything, we're always here to help!

Stay safe and secure,
The aosu Team

Bedømt til 5 ud af 5 stjerner

I had a great experience with the…

I had a great experience with the customer support recently. I received the cameras as a gift and one would not load. Apple who initially helped me turned it over to support. From there Ivy helped to resolve my issue. They sent me a replacement camera and it arrived early. I was able to set up with no issues.
I want to add how wonderful Ivy was. She followed up to ensure I received the camera (which came days before I expected it) but also checked to ensure everything was good. Not only do i love the cameras, especially that they are solar or I can charge using my computer, they are really clear. Top notch customer service!

2. november 2025
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Besvarelse fra aosulife.com

Thank you so much for sharing your experience! We’re thrilled to hear that our support team — especially Apple and Ivy — was able to take care of you quickly and get everything running smoothly.

Enjoy your new cameras, and please don’t hesitate to reach out if you ever need anything.

Bedømt til 1 ud af 5 stjerner

I would give zero stars if i could

I would give zero stars if i could. This company is absolutely a SCAM. We never received our product even though they claimed we did. Fedex even confirmed that the product was returned to aosu facility. That was a month ago and they still refuse to give us our money back. I have been calling and fighting with them daily. They only respond in the middle of the night and their emails are full of colorful emojis and you just continue to get the run around. We will now be forced to take this up with the credit card company. DO NOT ORDER FROM THIS COMPANY.

3. november 2025
Uopfordret anmeldelse
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Besvarelse fra aosulife.com

We understand your frustration with this delivery situation.

If FedEx has confirmed the package was returned to our facility, we need to look into this right away and get you your refund.

Please email support@aosulife.com with your order number and tracking details so we can escalate this and resolve it immediately.

The aosu Team

Bedømt til 1 ud af 5 stjerner

The door bell camera arrived and it was…

The door bell camera arrived and it was faulty you could not zone or create a privacy sector and microphone picked up wind noise. They agreed to give me a refund and had to return the item THIS IS STING THEY COULD NOT PRINT A RETURN LABEL THEY SENT ME THE ADDRESS TO RETURN IT TO I PAID AT THE POST OFFICE FOR NEXT DAY DELIVERY By doing this they relinquish their responsibility for the package and it becomes your responsibility the package in my case was delayed by a week they did eventually give me a refund minus the postage

23. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra aosulife.com

Thank you for sharing your experience. We’re sorry to hear about the issues you encountered with the product and the return process, and we understand your frustration regarding the shipping and refund experience.

Bedømt til 5 ud af 5 stjerner

J’ai acheté plusieurs caméras…

J’ai acheté plusieurs caméras extérieurs
L’une d’elle est tombée en panne SAV super bien en la personne de Nicole qui a effectué le changement de caméra immédiatement
En terme d’efficacité on peut pas dire mieux

20. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra aosulife.com

Merci beaucoup pour votre retour positif. Nous sommes ravis d’apprendre que Nicole a pu vous aider rapidement et que vous êtes satisfait de l’efficacité de notre service après-vente.

Bedømt til 1 ud af 5 stjerner

SCAM - Cheaper cameras sent

I ordered a camera bundle from Aosu, but instead received two cheap cameras from a completely different brand. I contacted them right away — they keep promising to get back to me, but never actually resolve anything. It’s been days of excuses with no real solution offered.

Absolutely dishonest and unreliable seller — avoid at all costs!

3. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra aosulife.com

Thank you for sharing your feedback. Orders placed through our official website or the official aosu Amazon store would not result in products from a different brand being shipped, and we’re sorry to hear about the confusion and frustration surrounding your experience.

Bedømt til 1 ud af 5 stjerner

BEWARE

BEWARE, DO NOT BUY THIS GARBAGE, I BOUGHT IT AND MY APARTMENT HAS BEEN ROBBED 2 TIMES ALREADY

8. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra aosulife.com

We’re sorry to hear about your experience and understand your frustration regarding the situation.

Bedømt til 1 ud af 5 stjerner

Horrible!!! Scam of a company.

Horrible! Scam artist. Returned product for a refund and never got a refund. Trying to dispute the transaction but its a headache. Do not trust this company.

29. august 2025
Uopfordret anmeldelse
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Besvarelse fra aosulife.com

Thank you for sharing your feedback. We’re sorry to hear about your experience regarding the return and refund process and understand your frustration with the situation.

Bedømt til 1 ud af 5 stjerner

Appalling service

It's been over a month since the original order was made. Yet despite 6 emails and only a partial delivery of two internal cameras we are still awaiting the full order of 6 cameras. Claiming the cameras were delivered when even in the proof of delivery photo you can see it's just the memory cards envelope NOT a box of cameras. Will be doing a charge back.on the credit card now

25. september 2025
Uopfordret anmeldelse
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Besvarelse fra aosulife.com

Thank you for sharing your feedback. We’re sorry to hear about the delays and confusion surrounding your order and delivery experience, and we understand your frustration regarding the situation.

Bedømt til 1 ud af 5 stjerner

Scam Company.

Scam Company.

Bought the door bell it was absolutely garbage never picked up motion regularly it did then didn't, the mic was rubbish.
So I canceled any subscriptions well within the trail period. But out of the blue they took 39.99 without my permission.
I use Ring and would advise anyone not to use the company they are theives pure and simple .

1. august 2025
Uopfordret anmeldelse
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Besvarelse fra aosulife.com

Thank you for sharing your feedback. We’re sorry to hear about your experience with the product and subscription process, and we understand your frustration regarding the situation.

Dette er Trustpilot

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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