aosulife.com Anmeldelser 

139
•
TrustScore 2.5 ud af 5

2,7

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

AOSU T2 Pro 3K Camera I do not recommend buying surveillance cameras Aosu. Their price does not reflect the quality. I did not imagine that there could be so many problems with these products that se... Se mere

Bedømt til 5 ud af 5 stjerner

Ich habe vor kurzem von meinem Blink Kamera System (ABO) auf Aosu umgestellt (ohne Abo). Ich würde es wieder machen…:) Das System mit Speicher und 2 intelligente Kameras decken mein Haus ausreichend... Se mere

Bedømt til 1 ud af 5 stjerner

Es sind nicht alle Gerät untereinander kompatible. Die Klingeln und die Fluter-Kamera kann z.B. nicht auf dem Netzwerkspeicher aufzeichnen, nur auf lokalen SD Karten. Pro Klingel läßt sich nur 1 Gong... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Bonjour, Disposant déjà d'un kit 2 cameras extérieurs solaires 4K + Home cortex dont je suis pleinement satisfait, j'ai passé commande d'une 3eme caméra. Là rien ne va plus : argent encaissé et... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Elektronikbutik
  2. også i
  3. Butik med sikkerhedsudstyr
  4. Elektronikfirma

Skrevet af virksomheden

At aosu, we don’t just create security products; we create peace of mind for families worldwide. As a global leader in smart home security solutions, our mission is to make the most advanced security technology accessible and useful to everyone.


Kontaktoplysninger

2,7

Under middel

TrustScore 2.5 ud af 5

139 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har besvaret 87 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

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2,7

Alle anmeldelser

(139)

78 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

The pictures and video are very clear

The pictures and video are very clear! Company has been there for me when I had a problem, came through and took care of my issues! Great customer service care! Easy to reach unlike other companies! My camera been banged and dropped and still works great! So happy to have a durable product!!!

30. marts 2026
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Besvarelse fra aosulife.com

Thank you for the awesome feedback! We’re really glad to hear the video has been clear and reliable for you, and even more so that our team was able to support you when it mattered. It means a lot to know the camera can take a beating and is still going strong. That kind of durability is exactly what we aim for!

-aosu Team

Bedømt til 4 ud af 5 stjerner

Overall great experience with great quality/price ratio

Overall great experience and I think it is definitely a good price/quality ratio. I love the fact that it is on a drive not on a cloud. We are very satisfied with those camera. If we want to push, I would say it might need some improvement on the alarm detraction and the app for more setting flexibility.

9. juli 2025
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Besvarelse fra aosulife.com

Thanks so much for the kind words, we really appreciate you taking the time to share this. It is great to hear the system has been a good fit and that the local storage is hitting the mark for you. That is something we put a lot of thought into so it means a lot.

And we hear you on the alarm detection and app flexibility. That is really helpful feedback and we are always working to make both smarter and easier to customize.

-aosu Team

Bedømt til 5 ud af 5 stjerner

Customer Assistance

Had lots of questions which were answered swiftly and with courtesy by Daisy.

10. marts 2026
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Besvarelse fra aosulife.com

Thank you for sharing this, we really appreciate it. We are so glad to hear your questions were answered quickly and that Daisy took great care of you. We will be sure to pass this along to her.

If you ever need anything else, we are always here to help.

-aosu Team

Bedømt til 1 ud af 5 stjerner

Bought two cameras, 1 Good & 1 Bad

Bought two cameras, one stopped working.
Technical support made us jump through rigorous hoops to no avail. Provided all of the things asked of me including videos, passwords, pictures & explanations yet they took forever to contact me back and then wanted above and beyond what was already asked of me (very frustrating).

Ill say the cameras DO work well......until they don't, you may as well buy another one because the hassles and hoops are not worth it in the end 😒
Not pleased with the tech support, will not buy from the company or its branching companies in the future.

3. december 2025
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Besvarelse fra aosulife.com

Thank you for taking the time to share your experience. We’re sorry to hear about the frustration you encountered during the support process and appreciate your honest feedback regarding both the product and customer service experience.

Bedømt til 5 ud af 5 stjerner

Had a great contact with customer…

Had a great contact with customer support. They were very helpful. Must mention Kathy and Ivy, they are the best. Very understanding and great in solving my issue within hours.

25. februar 2026
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Besvarelse fra aosulife.com

Thank you so much for your wonderful feedback! We’re thrilled to hear that Kathy and Ivy were able to assist you and provide a positive experience. We’re lucky to have such dedicated team members, and we’ll be sure to pass along your kind words to them. If you need anything else, don’t hesitate to reach out!

-aosu Team

Bedømt til 2 ud af 5 stjerner

18 cameras total cost roughly $1000.00 per year cloud storage!

Purchased a 11 camera total package just to find out that AOSU does not offer a cloud package for this purchase. Contacted ASOU customer support and was told to install S.D. cards or purchase multiple package plans. with all the cameras this would equate to roughly $1000.00 dollars per year and they would only need to steel the camera with S.D. cards.

23. februar 2026
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Besvarelse fra aosulife.com

Thank you for sharing your feedback. We’re sorry to hear about your disappointment regarding the cloud storage options and understand your concerns about the overall setup and cost experience.

Bedømt til 4 ud af 5 stjerner

Our System + -

We installed our Aosu cameras (3 internal and 1 external solar) + Door Bell in 2025 and I am so far impressed with how they work, their functions and serviceability. We did have an issue with the outdoor solar camera this year, but that is to do with it not turning off sometimes, which is the only issue we have had. Don't understand why it does not go off, but now we know we double check on system that it has turned off. This camera too has also lost wifi connection, which again I do not understand as it states connection is good. However I would still recommend Aosu for both use and price.

18. februar 2026
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Besvarelse fra aosulife.com

Thanks for your feedback! We're happy to hear you're enjoying your aosu cameras and video doorbell. We're sorry to hear about the issue with the outdoor solar camera and the Wi-Fi connection. It sounds a bit frustrating, but we're glad you found a way to check the system. We appreciate your recommendation and are here to help if you need anything!

-aosu Team

Bedømt til 1 ud af 5 stjerner

Second achat de 2 caméras solaire

Première achat de 2 caméras solaire, la premiere ne veut plus charger au bout d une semaine, meme sur secteur, renvoyé sur Amazon, rachat de 2 autres caméras modèles supérieurs, neuve une ne marche pas , après recharche sur secteur elle s allume et on peut rien lui faire faire , je vais les renvoyer
Fuyez, c est du mauvais matériel

9. februar 2026
Uopfordret anmeldelse
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Besvarelse fra aosulife.com

Merci pour votre retour. Nous sommes désolés d’apprendre les différents problèmes rencontrés avec vos caméras et comprenons votre déception concernant cette expérience.

Bedømt til 5 ud af 5 stjerner

AOSU ENTREPRISE

J’ai eu à contacter le service et j’ai rarement eu affaire à des personnes aussi compétentes et à l’écoute ils m’ont envoyé un panneau de rechange avant même que je le réclame

2. februar 2026
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Besvarelse fra aosulife.com

Merci beaucoup pour votre retour ! Nous sommes ravis d’avoir pu vous satisfaire. Notre équipe met un point d’honneur à offrir le meilleur service possible, et votre reconnaissance nous encourage à continuer dans cette voie. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit d'autre !

Bedømt til 1 ud af 5 stjerner

AOSU VIDEO DOORBELLS ARE NOT WATERTIGHT

Purchased an aosu Video Doorbell Pro on 24 January 2024 at a cost of £109.99, which has proved to be very overpriced for an inferior product that failed to function on 26 January 2026, seemingly due to water ingress. This equates to a cost of £4.58 per month for an item not fit for purpose. Aosu doorbell seals are NOT watertight & explains why their products are only guaranteed for a paltry 12 months. Aosu are evidently aware of this & have no confidence, in the longevity of their doorbells, otherwise they would offer a more robust & 3 to 5 years warranty, especially for a product costing in excess of £100 & allegedly designed, constructed & manufactured to a high standard & able to withstand all UK weathers. Contacted their customer services & to be fair, received a prompt response by email stating they assessed the doorbell to be defective but as the 1-year warranty had expired, they could not provide a replacement. This "get out of jail free card" response was as expected. To “make me feel better”, they offered me a 40% refund if I purchase a replacement aosu video doorbell, provided I do so from their Amazon shop, where, unsurprisingly, prices are around £30 dearer than available elsewhere on the internet, so very little aosu goodwill shown there & lord knows how long it would take for me to receive the aosu refund! Not sure I want to risk another costly aosu experience & throw more good money after bad, as the quality of their doorbells is evidently poor. In summary, I do not consider that that even the aosu Low 2.8 Star Rating is justified & could NOT recommend aosu doorbells after my bad & expensive experience.

26. januar 2026
Uopfordret anmeldelse
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Besvarelse fra aosulife.com

Thank you for taking the time to share your detailed feedback. We're sorry to hear about your experience with the doorbell product and understand your disappointment regarding the product performance and overall ownership experience.

Bedømt til 5 ud af 5 stjerner

Très bon matériel

Très bon matériel, rapport qualité prix imbattable. Support réactif

29. januar 2026
Uopfordret anmeldelse
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Besvarelse fra aosulife.com

Merci beaucoup pour votre avis ! Nous sommes heureux que notre matériel et notre service aient répondu à vos attentes. Votre satisfaction est notre priorité, et nous continuerons à travailler pour offrir le meilleur rapport qualité-prix possible. N’hésitez pas à revenir vers nous si vous avez besoin de quoi que ce soit !

Bedømt til 1 ud af 5 stjerner

Tout le fonctionnement est sous…

Tout le fonctionnement est sous contrôle de leur logiciel y compris la mise en marche. Le panneau solaire est trop faible pour recharger la batterie obligeant une recharge régulière. L’enregistrement d’alarme est sous contrôle de leur logiciel et surtout la nuit si la fonction éclairage est activée! Faut-il payer leur abonnement tel qu’indiqué pour obtenir les performances annoncées? Cela semble évident !!!

29. januar 2026
Uopfordret anmeldelse
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Besvarelse fra aosulife.com

Merci d'avoir pris le temps de partager votre avis. Nous sommes désolés d'apprendre que l'expérience n'a pas été à la hauteur de vos attentes.

Concernant le panneau solaire, nous comprenons que la capacité de charge peut varier en fonction des conditions d'ensoleillement, et nous recommandons une recharge régulière pour garantir une performance optimale, surtout en cas d'utilisation continue des fonctions comme l'éclairage.

Nous vous encourageons à contacter notre support technique pour toute question ou amélioration que vous souhaitez apporter à votre utilisation. Votre retour est précieux pour nous permettre de continuer à améliorer nos produits et services.

N'hésitez pas à revenir vers nous pour toute assistance supplémentaire.

Bedømt til 5 ud af 5 stjerner

Comme promis Aosu m'a bien envoyé une…

Comme promis Aosu m'a bien envoyé une caméra intérieure de très bonne qualité. Entreprise sérieuse et compétente.

28. december 2025
Uopfordret anmeldelse
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Besvarelse fra aosulife.com

Merci beaucoup pour votre retour positif ! Nous sommes ravis que la caméra réponde à vos attentes. Chez Aosu, nous mettons un point d'honneur à offrir des produits de qualité et un service à la hauteur de vos besoins. N'hésitez pas à revenir vers nous si vous avez d'autres questions ou besoins !

Bedømt til 3 ud af 5 stjerner

Une livraison qui n'arrive pas et 0 communication de la part du site

Bonjour,
Disposant déjà d'un kit 2 cameras extérieurs solaires 4K + Home cortex dont je suis pleinement satisfait, j'ai passé commande d'une 3eme caméra.
Là rien ne va plus : argent encaissé et aucune livraison en vue.
Message laissé sur le site : Aucune réponse
Je vais patienter un peu et si d'ici 7 jours rien ne bouge je baisserai malgré moi ma note et me retournerai vers PayPal pour être remboursé
Expérience malheureuse pour l'instant 🤞

23. januar 2026
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Besvarelse fra aosulife.com

Bonjour,
Nous sommes vraiment désolés d'apprendre que vous avez rencontré ce problème. Votre satisfaction est notre priorité, et nous comprenons parfaitement votre frustration.
Nous allons immédiatement vérifier l’état de votre commande et nous vous contacterons rapidement pour vous fournir une solution.
Merci de votre patience et encore merci pour votre compréhension.

Bedømt til 1 ud af 5 stjerner

Avoid. Invested a fair bit of cash for some…

Invested a fair bit of cash for some new security cameras.
Not fit for purpose, they claim the outdoor solar anly need 2 hours of daylight to work, however mine are mainly off due to no charge, you can’t use the settings fully as if you have recognition in and uses even more battery.
Avoid, complete waste of money.

14. januar 2026
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Besvarelse fra aosulife.com

Thank you for sharing your feedback. We're sorry to hear the battery performance and overall experience with the cameras did not meet your expectations.

Bedømt til 5 ud af 5 stjerner

awesome service

We found that the service and help we recieved from your company was great. We would recommend your company to others based on this service.
thank you!

8. januar 2026
Uopfordret anmeldelse
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Besvarelse fra aosulife.com

Thank you very much for your kind feedback! We’re delighted to hear that you were happy with the service and support you received. Your recommendation truly means a lot to us, and we appreciate you taking the time to share your experience. If we can help with anything in the future, please don’t hesitate to get in touch.

-aosu Team

Bedømt til 3 ud af 5 stjerner

Mixed emotions

I liked the ease of set up it has good wireless range, The video playback is laggy and also is the pan and tilt. The audio from cam is also laggy. Video quality on a scale 1 to 10 is 6. I have no idea how long the camera will last I have the classic d1 solar 4 camera kit with the homebase. I not sure if its the hardware or the software or app that needs improvement. But there is plenty of room for improving . Would I recommend to a friend NO not at this time

10. januar 2026
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Besvarelse fra aosulife.com

Thank you for your honest feedback. We’re glad the setup and range worked well, and we appreciate you sharing your overall experience. Your comments are valuable to us as we continue improving our products through ongoing hardware and software updates. If you’d like any assistance or would like us to review your setup, our support team is always happy to help.

aosu Team

Bedømt til 5 ud af 5 stjerner

Bought 2 AOSU outdoor cameras

Bought 2 AOSU outdoor cameras. The video quality are amazing. Very happy with my purchase.
Ravin

18. december 2025
Uopfordret anmeldelse
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Besvarelse fra aosulife.com

We’re thrilled to hear that you’re happy with your aosu cameras and that you’re enjoying the clear view :) We really appreciate you choosing us and taking the time to share your experience. If you ever need any help, we’re always here to assist!

aosu Team

Bedømt til 3 ud af 5 stjerner

No better than cheaper cameras

After something like 2 years of owning some aosu products it's time to review. In general overall experiences are not good. As you would expect all devices worked well at installation but sadly they are not robust and have not stood the test of time.
The little indoor tracking camera is the exception and is working well and doing all it is supposed to.
External solar powered 2k ( I think ) was good untill winter but very quickly lost charge, and as it's installed at a reasonable height it is just to much trouble to get ladders out and get it down to charge, especially with the weather we are having this year. Poor solar panel must be the cause and I say that advisedly as I have another solar powered camera installed at the other end of the building from another brand and the battery level is still 100% even in the depths of winter.
The doorbell came with a base unit which regularly drops WiFi consequently rendering the doorbell inactive. Battery on this one is not too bad to be honest and being at ground level easier to charge.
In general having spent somewhere north of £300 on these devices and with the exception of the indoor cam l can only report that longevity is not their strong point which is a shame as in all honesty they seem to be sturdy and well made and look the part

7. januar 2026
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Besvarelse fra aosulife.com

Thank you for taking the time to share such detailed feedback, especially after long-term use. We’re genuinely sorry to hear that some of the products haven’t met your expectations over time, particularly the solar camera performance and the doorbell connectivity issues. We do appreciate you pointing out that the indoor tracking camera has worked well, and your comparison with other devices is valuable to us. Feedback like yours helps guide our ongoing improvements in both hardware and software, and we’re continuously working to improve reliability and long-term performance. If you’d like, our support team would be happy to look into your setup and see if there’s anything we can help with.

aosu Team

Bedømt til 5 ud af 5 stjerner

Reliable cameras with great features…

Reliable cameras with great features and easy setup
I’ve been using Aosu cameras for a while now, and overall I’m very satisfied with the experience. The setup process was straightforward, and the cameras connected quickly without any issues. Video quality is clear both during the day and at night, and motion detection has been accurate with useful alerts.
I also like the clean app interface, which makes it easy to view live footage, review recordings, and adjust settings. The cameras feel well built and reliable for everyday home monitoring. So far, performance has been consistent, and everything works as expected.
Overall, Aosu offers solid smart security cameras with good features and dependable performance. I would recommend them to anyone looking for an easy-to-use home security solution.

1. november 2025
Uopfordret anmeldelse
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Besvarelse fra aosulife.com

Thank you for such a detailed and positive review! We’re really happy to hear that you’ve had a great experience with your aosu cameras, from the easy setup to the reliable performance and clear video, it is what we strive for! It’s great to know that the app and motion alerts are working well for your home needs. We truly appreciate it. If you ever need assistance or have any questions, our team is always happy to help!

aosu Team

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