So, so experience, they cancelled my order due to the hot weather which was fair enough, however I requested that they hold my order and dispatch when weather was more suitable to do so, they said no,... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
We have been buying our nuts from Anthap for some time now, and every order has exceeded our expectations. The product quality is excellent, and the customer service is outstanding. Elif Hanım has... Se mere
Virksomheden har svaret
This is the type of company we love. They obviously take their time in choosing and featuring only high-quality foods. The nuts are extraordinary, much better than anything else out there. We've used... Se mere
Virksomheden har svaret
Anthap provides high-quality products, including those from Turkey and other surrounding areas. I find that I could get good one-kilo portions of dried fruits or nuts at a very reasonable price and mu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Anthap UK Ltd, your number one source for Dried Fruits, Nuts, Turkish Delights, Spicy and all other Turkish Traditional and Natural Products that people enjoyed for many years. We're dedicated to giving you the very best of our products listed below, with a focus on quality, dependability, customer service and uniqueness.
Kontaktoplysninger
ANTHAP UK LTD 5A Lumina Way, Enfield, EN1 1FS, London, Storbritannien
- +44 2086179730
- sales@anthap.co.uk
- anthap.co.uk
4,6
Fremragende
897 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 90 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great quality products
Great quality products. Excellent customer service and fast delivery. Anthap pistachios are family favourite.
3. februar 2025
Uopfordret anmeldelse
Besvarelse fra Anthap
Dear Katel,
Thank you for your kind words! We're so happy to hear that you’re pleased with our products, customer service, and fast delivery. It’s wonderful to know that Anthap pistachios are a family favourite — we look forward to serving you again soon!
Best regards,
Anthap UK
Cig kofte is really very delicious
Cig kofte is really very delicious.
Nuts, dried fruits and traditional food are great and always fresh. Very happy. Thank you
28. januar 2025
Uopfordret anmeldelse
Besvarelse fra Anthap
Dear Keira,
Thank you for your wonderful review! We're delighted to hear that you enjoyed the cig kofte and found our nuts, dried fruits, and traditional food fresh and delicious. Your satisfaction means a lot to us, and we look forward to serving you again soon.
Best regards,
Anthap UK
Love the products great value for money…
Love the products great value for money and very quick delivery
29. januar 2025
Besvarelse fra Anthap
Dear Lesley,
Thank you for your wonderful review! We're thrilled to hear that you love our products and find them great value for money. We also appreciate your kind words about our quick delivery. Looking forward to serving you again soon!
Best regards,
Anthap UK
Great delivery service and quality
28. januar 2025
Besvarelse fra Anthap
Dear Ethan,
Thank you for your kind words! We're delighted to hear that you’re happy with our delivery service and product quality. We look forward to serving you again soon!
Best regards,
Anthap UK
Wrong order arrived originally
Wrong order arrived originally, reached out to customer support who apologised and managed to send out the right order the following day. Great customer service and honestly the only place we will use going forward.
24. januar 2025
Uopfordret anmeldelse
Besvarelse fra Anthap
Dear George,
Thank you for your understanding and kind words! We sincerely apologize for the mix-up with your order, but we’re glad our customer support team was able to resolve it quickly. Your trust and loyalty mean a lot to us, and we look forward to serving you again in the future!
Best regards,
Anthap UK
Absolutely incredible
Absolutely incredible! Anthap Roasted Salted Turkish Black Sunflower Seeds are hands-down the best sunflower seeds I have ever tasted. The flavour is perfection—perfectly roasted with just the right amount of salt to create an addictive, crunchy snack that keeps you coming back for more. The seeds are large, fresh, and bursting with that authentic Turkish quality that takes me straight to the Mediterranean with every bite.
I’ve tried countless brands, but nothing even comes close to the quality and taste of these. Whether I’m relaxing at home, out with friends, or even on a road trip, these are my go-to snack! Anthap has truly mastered the art of sunflower seeds, and I can’t recommend them enough. If you’re a fan of sunflower seeds, do yourself a favour and try these—you won’t be disappointed!
28. oktober 2024
Besvarelse fra Anthap
Dear Levi,
Thank you so much for your amazing review! We’re thrilled to hear how much you love the Anthap Roasted Salted Turkish Black Sunflower Seeds. It’s fantastic that you appreciate their perfect flavour, freshness, and authentic Turkish quality. Your kind words mean the world to us, and we’re delighted to be your go-to snack. We can’t wait to serve you again soon!
Best regards,
Anthap UK
Besvarelse fra Anthap
Dear Graham,
Thank you for your kind words! We're thrilled to hear that you were pleased with the product and prompt delivery. Your satisfaction is our priority, and we look forward to serving you again soon!
Best regards,
Anthap UK
Helpful staff, quality foods
One of the products I ordered was out of stock. A member of staff rang me to offer me an alternative rather than sending my order with something missing, very helpful. Quick delivery. Very happy with the quality of the food.
23. december 2024
Uopfordret anmeldelse
Besvarelse fra Anthap
Dear Rachel,
Thank you for your thoughtful review! We’re glad to hear that our team was able to assist you with an alternative for your out-of-stock item. It’s wonderful to know you’re happy with the quick delivery and the quality of the food. Your satisfaction is our priority, and we look forward to serving you again soon!
Best regards,
Anthap UK
Besvarelse fra Anthap
Dear Thomas,
Thank you for your kind words! We're glad to hear you had a smooth experience, found good value, and appreciated our fast delivery. We look forward to serving you again soon!
Best regards,
Anthap UK
Product was delivered quickly and is…
Product was delivered quickly and is being used right now
28. december 2024
Uopfordret anmeldelse
Besvarelse fra Anthap
Dear Malcolm,
Thank you for your feedback! We're glad to hear that your product was delivered quickly and is already being put to good use. We look forward to serving you again soon!
Best regards,
Anthap UK
Besvarelse fra Anthap
Dear Tamas,
Thank you for your kind words! We're delighted to hear that you think so highly of our shop. We look forward to seeing you again soon!
Best regards,
Anthap UK
The quality of both chocolate and…
The quality of both chocolate and kunafa was less than expected
30. december 2024
Besvarelse fra Anthap
Thank you for sharing your feedback on our Dubai Chocolate (Kunafa Pistachio). We are genuinely sorry to hear that the product did not meet your expectations. At Anthap, we pride ourselves on delivering high-quality, handmade products, and your experience is not reflective of the standards we strive to maintain.
We would like to clarify that our Dubai Chocolate (Kunafa Pistachio) is made using only the finest ingredients, carefully selected to provide a premium experience:
Callebaut Belgian Milk Chocolate – Renowned for its exceptional quality and creamy texture.
70% Pistachio Paste – A rich and natural pistachio paste that enhances the flavor.
KOSKA Tahini – A trusted brand for its superior quality tahini.
Fresh Kunafa – Sourced fresh to ensure the best taste and texture.
https://www.anthap.co.uk/.../anthap-dubai-chocolate-kit...
Our products are completely handmade, and we avoid using palm oil or any unhealthy ingredients. Quality and authenticity are central to what we do.
This is the first time we have received a complaint about this product, and we take your feedback seriously. This will help us investigate if there was an issue with your specific batch.
We value your trust in Anthap and hope to address your concerns to your satisfaction. Please feel free to reach out with any further details, and we will do everything we can to make things right.
Best regards,
Anthap UK
Besvarelse fra Anthap
Dear Ozge,
Thank you for your kind words! We're so glad you enjoyed the tasty food. We look forward to serving you again soon!
Best regards,
Anthap UK
Arrived quickly and well packed!
29. november 2024
Besvarelse fra Anthap
Dear Our Valued Customer,
Thank you for your feedback! We're glad to hear your order arrived quickly and well-packed. We look forward to serving you again soon!
Best regards,
Anthap UK
Excellent service, professional attitude and very good products!
I’m happy with the shop and the service they provide.
The products are also very good!
29. november 2024
Besvarelse fra Anthap
Dear Stoyan,
Thank you for your kind words! We're delighted to hear that you're happy with our service, professional attitude, and the quality of our products. Your satisfaction means a lot to us, and we look forward to serving you again soon!
Best regards,
Anthap UK
This was the 2nd time I had purchased…
This was the 2nd time I had purchased from the company, the first time there were no issues, the 2nd time my two large bags of figs we’re substituted for 4 smaller bags which were inferior in quality and more expensive without consultation, the packages are normally well packed and delivery is on time but due to my last experience not sure I will purchase again!
3. december 2024
Uopfordret anmeldelse
Besvarelse fra Anthap
Dear Sayeh.
Thank you for your feedback. We are very sorry about your recent experience. The substitution was made without consultation, and we understand your disappointment with the quality of the replacement figs. Please rest assured, this is not the standard of service we aim to provide.
Kind regards,
Anthap UK
My first order from Anthap,it won't be…
My first order from Anthap,it won't be the last.i placed the order originally as I couldn't get hold of their natural figs locally.i found many other great choices as well.Im really happy with my purchases and look forward to ordering again.delivery was great and customer service 10/10.I won't be returning to any stores just simply ordering from Anthap.Thankyou for a fantastic service
5. november 2024
Uopfordret anmeldelse
Besvarelse fra Anthap
Dear Sharron,
Thank you for your amazing feedback! We're thrilled to hear that you're happy with your first order and enjoyed the natural figs along with other great choices. We look forward to serving you again soon—thank you for choosing Anthap!
Best regards,
Anthap UK
Best traditional products ever
Best traditional products ever! I am really pleased with the communications and delivery service!!
Great quality items. Will definitely order again and recommend to friends.
18. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Anthap
Dear Victoria,
Thank you for your wonderful review! We're so glad to hear that you loved our traditional products and had a positive experience with our communication and delivery service. Your recommendation means a lot to us, and we look forward to serving you again soon!
Best regards,
Anthap UK
Besvarelse fra Anthap
Dear JR,
Thank you for your feedback! We're glad to hear that you enjoyed our range of products and the prompt delivery. We look forward to serving you again soon!
Best regards,
Anthap UK
Good quality traditional food delivered…
Good quality traditional food delivered my home . Packing and delivery process was great.
29. oktober 2024
Besvarelse fra Anthap
Dear Sevil,
Thank you for your kind words! We're delighted to hear that you enjoyed the quality of our traditional products and were pleased with the packing and delivery process. We look forward to serving you again soon!
Best regards,
Anthap UK
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