Update: They solved the issue. I’m updating their rating from 1 to 3 because they respond relatively fast via email and provided a resolution but not before having to escalate the issue and me posti... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I want to say how good a support team this company has. I was charged due to forgeting to cancel my subscription. And I usually don't get a refund for these cases, but the team of AnswerThePublic w... Se mere
Virksomheden har svaret
Answer the Public has been a valued platform for me for a long time. I did have to contact support, however, due to some confusion. The support team answered my question satisfactorily, and I r... Se mere
Virksomheden har svaret
I didn't find it useful for what I was looking for, although I recognise it is a GREAT platform for some specific data analysis. I recommend it. After the free 7 day plan the monthly plan was charge... Se mere
Virksomheden har svaret
3,4
Middel
69 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer support
Had to message their customer support due to a billing issue and they were quick to respond and helpful!
26. marts 2025
Uopfordret anmeldelse
Besvarelse fra Answerthepublic
Hi Lisa,
Thanks for sharing your feedback!
We're glad to hear our support team was quick and helpful in resolving your billing issue.
We’re always here if you need anything!
Best regards,
AnswerThePublic Team
support@answerthepublic.com
AnswerthePublic has great support
AnswerthePublic has the ultimate in customer assistance. I had an issue with accounts and billing, and they not only answered by emails quickly, they also jumped on a zoom call and got it all straightened out in a timely fashion.
20. marts 2025
Uopfordret anmeldelse
Besvarelse fra Answerthepublic
Hi Colleen,
Thank you so much for the kind words!
We're thrilled to hear our team was able to support you quickly and effectively.
It's always our goal to make things as smooth as possible, and we're glad we could get everything sorted out for you.
We appreciate your trust in us!
Best regards,
AnswerThePublic Team
support@answerthepublic.com
Excellent customer service-…
Excellent customer service- professional, knowledgeable and trustworthy. Thank you!
17. marts 2025
Uopfordret anmeldelse
Besvarelse fra Answerthepublic
Hi Denise,
Thank you so much for sharing your feedback with us. It is very important to us!
It means a lot to know that our team made a positive impression.
We're committed to keeping that level of service every step of the way. Thanks for being part of our community!
Best regards,
AnswerThePublic Team
support@answerthepublic.com
Amazing service and support
With answer the public i can create content based on accurate keyword insights. The support is amazing also.
13. marts 2025
Uopfordret anmeldelse
Besvarelse fra Answerthepublic
Hi,
Thank you so much for your kind words!
We're thrilled to hear that AnswerThePublic is helping you create content with valuable keyword insights.
And we're glad our support team was there when you needed them.
We're always here to support you.
Best regards,
AnswerThePublic Team
support@answerthepublic.com
Besvarelse fra Answerthepublic
Hi Dan,
Thank you for the great feedback!
We're so glad to hear you had a positive experience with our customer service.
We are always here to help.
Thank you for choosing AnswerThePublic!
Best regards,
AnswerThePublic Team
support@answerthepublic.com
Perfektna spolahlivost
Zakupila som si omylom ine clenstvo nez som chcela napisala som im a okamzite moj problem vyriesili. Naozaj 9ceňujem promptnost. Su super spolahlivy.
18. februar 2025
Uopfordret anmeldelse
Besvarelse fra Answerthepublic
Ahoj Martina,
Ďakujeme vám za vašu milú spätnú väzbu!
Sme naozaj radi, že náš tím dokázal veci rýchlo vyriešiť za vás.
Vždy sa snažíme poskytovať rýchlu a spoľahlivú podporu a je skvelé vedieť, že sa to podarilo.
Vážime si vašu dôveru v nás!
Vždy sme tu, aby sme vám pomohli.
Ďakujeme, že ste si vybrali AnswerThePublic!
s pozdravom
AnswerThePublic Team
support@answerthepublic.com
Useful and reliable
I didn't find it useful for what I was looking for, although I recognise it is a GREAT platform for some specific data analysis. I recommend it.
After the free 7 day plan the monthly plan was charged but I asked for a refund and they provided in less than a minute which makes them super reliable.
12. februar 2025
Uopfordret anmeldelse
Besvarelse fra Answerthepublic
Hi Sofia,
Thank you for giving our platform a try and for your thoughtful feedback!
We're glad to hear you recognize the value AnswerThePublic offers, even if it wasn’t the perfect fit for your needs.
We're also happy our support team could assist you quickly—reliability is something we take seriously.
We are always here to help.
Thank you for choosing AnswerThePublic!
Best regards,
AnswerThePublic Team
support@answerthepublic.com
Besvarelse fra Answerthepublic
Hi,
Thank you for taking the time to share your experience with us and the AnswerThePublic community.
We are committed to providing you with great service using the tool and also receiving the support you need. We are happy to have met your needs.
We are always here to help.
Thank you for choosing AnswerThePublic!
Best regards,
AnswerThePublic Team
support@answerthepublic.com
Great Product and Support
Answer the Public has been a valued platform for me for a long time. I did have to contact support, however, due to some confusion.
The support team answered my question satisfactorily, and I remain happy.
I used four stars simply because, under the previous ownership, I seemed to have more options than I do currently.
28. januar 2025
Uopfordret anmeldelse
Besvarelse fra Answerthepublic
Hi Greg,
Thank you so much for sharing your feedback with our community and us!
We're glad to hear our support team was able to help clarify things for you.
We appreciate your honest feedback about the changes, and we’re always working to improve and deliver even more value moving forward.
If you need further assistance, we're always here to help!
Thank you for choosing AnswerThePublic!
Best regards,
AnswerThePublic Team
support@answerthepublic.com
Provides really useful insights and…
Provides really useful insights and data for my role as a freelance copywriter. The paid subscription is great value. Very prompt and helpful customer service from Daniela C when I have reached out with a query.
29. januar 2025
Uopfordret anmeldelse
Besvarelse fra Answerthepublic
Hi Victoria,
Thank you so much for sharing your feedback with our community and us!
We're happy to hear that you’re finding value in the insights and data.
It's also great to know our support team has been helpful when you've needed it.
If you need further assistance, we're always here to help!
Thank you for choosing AnswerThePublic!
Best regards,
AnswerThePublic Team
support@answerthepublic.com
Excelente plataforma para posicionar…
Excelente plataforma para posicionar negocio o servicio con base en la búsqueda de los usuarios en: Google, Bing, Instagram, YouTube y Tiktok.
25. januar 2025
Uopfordret anmeldelse
Besvarelse fra Answerthepublic
Hola,
¡Muchas gracias por tu comentario!
Nos alegra saber que AnswerThePublic te está ayudando a posicionar tu negocio o servicio utilizando las búsquedas reales de los usuarios.
¡Seguiremos trabajando para ofrecerte cada vez más valor!
Atentamente,
Equipo de AnswerThePublic
support@answerthepublic.com
A Valuable Service That I Recommend
For years, Answer The Public has helped me identify common questions & concerns the public has about specific products and services I research. They provide such valuable service, and I highly recommend them.
20. januar 2025
Uopfordret anmeldelse
Besvarelse fra Answerthepublic
Hi,
Thank you so much for your continued support over the years!
We're honored to hear that AnswerThePublic has been a valuable part of your research process. Your recommendation means the world to us, and we're grateful to have you in our community!
If you need assistance, we're always here to help!
Thank you for choosing AnswerThePublic!
Best regards,
AnswerThePublic Team
support@answerthepublic.com
Suporte extremamente rápido e eficaz!
8. januar 2025
Uopfordret anmeldelse
Besvarelse fra Answerthepublic
Olá Gisele,
Agradecemos por você ter dedicado um tempo para compartilhar sua experiência conosco e com a comunidade AnswerThePublic.
Nosso compromisso é fornecer a você um ótimo serviço usando a ferramenta e também receber o suporte necessário, estamos felizes em ter atendido às suas necessidades.
Estamos sempre aqui para ajudar.
Obrigado por escolher o AnswerThePublic!
Atenciosamente,
Equipe AnswerThePublic
support@answerthepublic.com
WARNING ABOUT ANSWER THE PUBLIC
WARNING ABOUT ANSWER THE PUBLIC! DO NOT PURCHASE ANSWER THE PUBLIC MONTHLY OR LIFETIME DEAL. THEY DO NOT GIVE WHAT NEIL PATEL PROMISED BECAUSE I HAVE PROOF: YES, I EMAILED SUPPORT TICKET #544629 AND THEY ADMITTED THAT "there might be some differences between what’s shown and the current interface". "VIDEOS ARE OUTDATED. SEED KEYWORDS ARE BROAD SEARCH AND NOT LOCAL, PERSONA SEO SEARCH, DATA IS NOT SHOWN IN MY ACCOUNT TO FIND SEARCH VOLUME BASE ON SHORT AND LONG KEYWORDS. IMAGE DOES NOT SHOWS BY CLICKING UNDER Alphabetical OR Related neither.
6. januar 2025
Uopfordret anmeldelse
Besvarelse fra Answerthepublic
Hi Albert,
Thank you for sharing your experience with us. Your feedback is extremely valuable to us.
After reviewing your message, we were unable to find any requests or related information under your name in our system. To assist you more effectively, could you please contact us via email at support@answerthepublic.com? This way, we can address your concerns directly and provide you with the support you need.
Additionally, we're currently in the process of updating our materials in the training section, in the meantime, you can find a comprehensive knowledge base with up-to-date articles and tutorials here: https://answerthepublic.zendesk.com/hc/en-us.
This will help ensure all our users have access to the most accurate and helpful information.
We appreciate your patience and look forward to resolving your issues promptly so we can investigate this further and work towards a resolution.
Best regards,
The AnswerThePublic Team
support@answerthepublic.com
Besvarelse fra Answerthepublic
Hi,
Thank you for taking the time to share your experience with us. We truly value your feedback and the opportunity to address your concerns.
Our goal is to provide you with excellent service and ensure you have the support you need. We are committed to resolving any issues and improving your experience with us.
If you need further assistance, we're always here to help!
Thank you for choosing AnswerThePublic!
Best regards,
AnswerThePublic Team
support@answerthepublic.com
VERY BAD
VERY BAD, DON'T PURCHASE IT!
I purchased a bundle package of Ubersuggest and Answer the Public for a 1-year subscription. After 2 days of my payment, I can never access Answer the Public anymore as it blocks my access.
Tried to reach out to support, but the original instant CS reply before payment was gone forever. Once you paid, they don't care about after-sales service.
WORST EXPERIENCE.
10. december 2024
Uopfordret anmeldelse
Besvarelse fra Answerthepublic
Hi,
Thank you for sharing your experience with us. Your feedback is extremely valuable to us.
We’re sorry to hear about your experience and the issues you’ve encountered with accessing Answer the Public. We understand how frustrating this must be, especially after your initial interactions with our support team.
We take your feedback seriously and want to ensure your concerns are addressed. Please reach out to us directly at support@answerthepublic.com so we can investigate this further and work towards a resolution.
Thank you for your patience and for allowing us to make things right.
Best regards,
The AnswerThePublic Team
support@answerthepublic.com
Adequate customer service if often…
Adequate customer service is often impossible to find these days. Exceptional service is more than rare. For each question that I've had, Answerthepublic's Daniela C. has been jolly on the spot with a most cordial and expert answer.
1. december 2024
Uopfordret anmeldelse
Besvarelse fra Answerthepublic
Hi Wayne,
We appreciate you taking the time to share your experience with us and the AnswerThePublic community.
Our commitment is to provide you with a great service using the tool and also receiving the support needed, we are glad to have met your needs.
We're always here to help.
Thank you for choosing AnswerThePublic!
Best regards,
AnswerThePublic Team
support@answerthepublic.com
Impressive Platform and Outstanding Customer Support
AnswerThePublic offers a tool for anyone looking to gain deeper insights into audience questions and trending topics. The platform is intuitive, comprehensive, and provides valuable data that can genuinely enhance content strategies and audience understanding.
Beyond the platform's capabilities, the customer service experience was outstanding. Max and the team were responsive, attentive, and clearly dedicated to supporting their users. It’s refreshing to see a company so committed to ensuring a positive experience for every customer.
I highly recommend AnswerThePublic for its excellent service and the unique insights it provides. Thank you for a fantastic experience!
13. november 2024
Uopfordret anmeldelse
Besvarelse fra Answerthepublic
Hi Stefani,
Thank you for sharing your experience! Your feedback is very valuable to us.
We’re pleased that our support team could provide effective assistance and that you are finding the tool useful.
Our top priority is to provide our users with accurate and prompt assistance, if you might need help with something else don't hesitate to contact us back.
Thank you for choosing AnswerThePublic!
Best regards,
AnswerThePublic Team
support@answerthepublic.com
Very happy with support
Very happy with support - quick and sufficient response. Thank you!
10. november 2024
Uopfordret anmeldelse
Besvarelse fra Answerthepublic
Hi,
Thank you for sharing your experience!
We’re pleased that our support team could provide quick and effective assistance.
Thank you for choosing AnswerThePublic!
Best regards,
AnswerThePublic Team
support@answerthepublic.com
Mistake Fixed
I made a mistake today and got myself into a highly stressed state. Support were great, and once I explained they fixed everything.
11. november 2024
Uopfordret anmeldelse
Besvarelse fra Answerthepublic
Hi Marilyn,
Thank you for sharing your experience!
We're glad to hear that our support team was able to assist you promptly and effectively.
Thank you for choosing AnswerThePublic!
Best regards,
AnswerThePublic Team
support@answerthepublic.com
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.