Animigo Anmeldelser 1.131

TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

My labrador had a major operation in December - she is nearly 12 - afterwards she developed a front leg limp which was concerning. She takes a You MOve tablet... was taking another but this Animgo O... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent service. Original order arrived quickly however one of the bottles had been broken and leaked oil everywhere. Animigo customer service were lovely and sent a replacement straight away. My ca... Se mere

Bedømt til 5 ud af 5 stjerner

Amazing experience, my cat was scratching for weeks, I couldn't bathe it because it didn't let me so I brought the flea and tick control spray. I only sprayed it once on my cat and now it hasn't scrat... Se mere

Bedømt til 5 ud af 5 stjerner

When my Pekingese dog needed a monthly prescription from the vet to prevent scratching and it increased to £50 plus I decided to look elsewhere. I discovered Allergy aid from Animigo a natural remedy... Se mere

Virksomhedsoplysninger

  1. Butik med kæledyrsudstyr

Oplysningerne kommer fra forskellige eksterne kilder

Specialising in health and wellbeing products specifically for pets, Animigo has all you need to look after your furry (or not so furry) friends. Focusing on natural ingredients and premium formulations, Animigo has developed itself as a site you can trust when it comes to your beloved pets. We’re pawsitively passionate about pets, and transfer that care and attention to our site.

High Quality Pet Care Products

Skrevet af virksomheden

Next-Day Delivery
We know how pawsome our products are, so of course, you want to get trying them as soon as possible! For this reason, we offer a range of delivery options to find the best one for you, including next day delivery for orders placed before 4pm on any working day. We also offer tracked delivery, so you can place your order in confidence knowing it will get to you safe and sound (or rather ‘hound’).
Free Delivery
Who doesn’t love free delivery? If you spend £50 or over, you automatically qualify - Pawfect!
Same-Day Dispatch
We know you want your products as soon as possible so you can start enjoying them with your pets, so if you place your order before 4pm on any working day, we aim to dispatch it that same day so you can get your goods faster.
In Stock
Unlike many other online retailers, we house every single item of stock in our own warehouses, meaning we know exactly how much we have and can send it out without a hitch.
Natural Ingredients
We know loving pet owners don’t want to give their furry friends harmful chemicals, so every product at Animigo is made using natural ingredients, that have been carefully chosen by our pet experts in order to give you and your loyal companions the very best.
Fantastic Support
We love pets all over the globe, so to help deal with any query you may have we offer international customer care. With help available in numerous languages, we’re sure we can answer your question quickly and easily! To make things even easier for you, we also offer assistance in a number of forms to suit you, including phone, email, live chat and post.

Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

Amozan not very good at delivering

Amozan not very good at delivering.
My white bungalow ( the only one for miles) ended up being a three storey red bricked house for the delivery drop off.
Not going to order again if they are your delivery supplier

13. maj 2024
Animigo-logo

Besvarelse fra Animigo

Dear Nicholas,

We apologize for the inconvenience you experienced with your recent delivery. It's disappointing to hear that the delivery service did not meet your expectations, and we understand how frustrating it can be to receive your parcel at the wrong location.

Please know that we utilize a third-party delivery service to handle our shipments, and while we strive for timely and accurate deliveries, sometimes issues like this can occur. We are truly sorry for any confusion or inconvenience caused by this delivery mishap.

Rest assured, we take your feedback seriously and will do everything in our power to ensure better delivery experiences in the future. We appreciate your understanding and patience in this matter.

If you decide to give us another chance, please feel free to reach out to us before placing your next order. We will make sure to take extra care to ensure a smooth delivery process for you.

Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

You can also contact us via email at info@animigo.co.uk or call us at 0203 322 1746, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

Bedømt til 3 ud af 5 stjerner

I found the car repellent didn’t work…

I found the car repellent didn’t work on my cat. I did send message to the company asking for advice but no reply. I wasted quite a bit of money.

6. maj 2024
Animigo-logo

Besvarelse fra Animigo

Dear D,

We apologize for the inconvenience you experienced with our repellent for cats. While we have received positive feedback from many customers, we understand that every cat is unique and may react differently to the product.

We are sorry to hear that it did not work for your cat and that you feel you wasted your money. To address this, we have a money-back guarantee policy in place. You can find more information about this policy on our website at the following link:

https://www.animigo.co.uk/moneybackguarantee.html

Please reach out to our customer service team with your details, and they will assist you in the best way possible. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

You can also contact us via email at info@animigo.co.uk or call us at 0203 322 1746, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

Bedømt til 1 ud af 5 stjerner

Service is not impressive

I ordered some goods from Animigo. One of the items says to use a scoop fo measured amounts but no scoop was enclosed. I have emailed Animigo. I received their reply on 28th April and now it is 8th May. How long does it take for a small scoop to be sent out to me? Not impressed by this company.

24. april 2024
Animigo-logo

Besvarelse fra Animigo

Dear Manoj,

Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you have experienced with your recent order from Animigo.

We have forwarded your concern to our customer service team, and they are currently investigating the issue to ensure that a solution is provided promptly. Rest assured, we understand the importance of resolving this matter quickly for you.

Please accept our apologies for any frustration or inconvenience this delay may have caused. We are committed to ensuring that you receive the assistance you need, and we appreciate your patience and understanding in this matter.

If you have any further questions or concerns, please feel free to contact our customer service team directly, and they will be more than happy to assist you further.

You can also contact us via email at info@animigo.co.uk or call us at 0203 322 1746, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

Bedømt til 5 ud af 5 stjerner

Good value product

The pricing was very fair and delivery was on time. The product contains the same vitamins as more expensive products so very happy with purchase. We use the tablets to supplement home made dog food to ensure a properly balanced diet for an active 12 year old dog.

25. april 2024
Bedømt til 1 ud af 5 stjerner

Innefective

I purchased an Itch Support to help my cat smooth his inflamed skin caused by scratching. I used the liquid supplement as recommended, but unfortunately, I haven't seen any improvement.
He keeps scratching, causing injuries and hair loss.
They also have a money-back guarantee policy which is just a scam.
I would not recommend this company.

29. april 2024
Uopfordret anmeldelse
Animigo-logo

Besvarelse fra Animigo

Dear Andreea,

We are truly sorry to hear about your experience with our Itch Support product for your cat. We understand how distressing it can be when your pet is suffering from inflamed skin and scratching issues.

Our Itch Support supplement has been effective for many pet owners in similar situations, as it is made using natural ingredients with no known side effects. However, we recognize that every pet is unique, and what works for one may not work for another.

Regarding our money-back guarantee policy, we assure you that it is not a scam. We stand behind the effectiveness of our products and want our customers to feel confident in their purchases. Our policy requires customers to follow certain procedures, including returning any remaining product, to qualify for a refund. We encourage you to take a moment to review the policy details so that you understand the process fully.

Once again, we apologize for any disappointment or inconvenience you have experienced. If you have any further questions or concerns, please do not hesitate to contact our customer service team. We are here to assist you in any way we can.

You can also contact us via email at info@animigo.co.uk or call us at 0203 322 1746, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere