Animigo Anmeldelser 1.131

TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

My labrador had a major operation in December - she is nearly 12 - afterwards she developed a front leg limp which was concerning. She takes a You MOve tablet... was taking another but this Animgo O... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent service. Original order arrived quickly however one of the bottles had been broken and leaked oil everywhere. Animigo customer service were lovely and sent a replacement straight away. My ca... Se mere

Bedømt til 5 ud af 5 stjerner

Amazing experience, my cat was scratching for weeks, I couldn't bathe it because it didn't let me so I brought the flea and tick control spray. I only sprayed it once on my cat and now it hasn't scrat... Se mere

Bedømt til 5 ud af 5 stjerner

When my Pekingese dog needed a monthly prescription from the vet to prevent scratching and it increased to £50 plus I decided to look elsewhere. I discovered Allergy aid from Animigo a natural remedy... Se mere

Virksomhedsoplysninger

  1. Butik med kæledyrsudstyr

Oplysningerne kommer fra forskellige eksterne kilder

Specialising in health and wellbeing products specifically for pets, Animigo has all you need to look after your furry (or not so furry) friends. Focusing on natural ingredients and premium formulations, Animigo has developed itself as a site you can trust when it comes to your beloved pets. We’re pawsitively passionate about pets, and transfer that care and attention to our site.

High Quality Pet Care Products

Skrevet af virksomheden

Next-Day Delivery
We know how pawsome our products are, so of course, you want to get trying them as soon as possible! For this reason, we offer a range of delivery options to find the best one for you, including next day delivery for orders placed before 4pm on any working day. We also offer tracked delivery, so you can place your order in confidence knowing it will get to you safe and sound (or rather ‘hound’).
Free Delivery
Who doesn’t love free delivery? If you spend £50 or over, you automatically qualify - Pawfect!
Same-Day Dispatch
We know you want your products as soon as possible so you can start enjoying them with your pets, so if you place your order before 4pm on any working day, we aim to dispatch it that same day so you can get your goods faster.
In Stock
Unlike many other online retailers, we house every single item of stock in our own warehouses, meaning we know exactly how much we have and can send it out without a hitch.
Natural Ingredients
We know loving pet owners don’t want to give their furry friends harmful chemicals, so every product at Animigo is made using natural ingredients, that have been carefully chosen by our pet experts in order to give you and your loyal companions the very best.
Fantastic Support
We love pets all over the globe, so to help deal with any query you may have we offer international customer care. With help available in numerous languages, we’re sure we can answer your question quickly and easily! To make things even easier for you, we also offer assistance in a number of forms to suit you, including phone, email, live chat and post.

Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Good

Service was good and professional at all times. Regular updates on product status.

17. juni 2024
Bedømt til 2 ud af 5 stjerner

Ne marche pas, inefficace

J'ai acheté un flacon de spray anti mordillements (anti chew spray) pour empêcher mon chiot de ronger les meubles. J'ai bien suivi les instructions mais ce produit ne fait aucun effet. J'en ai rajouté plusieurs fois. Mon chiot continue comme avant. Ne gaspillez pas votre argent.

20. juni 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Good product but rubbish delivery

This anti-bark collar is the second that I have purchased. The first worked well until my dog decided to ‘kill’ by taking a swim whilst wearing it! I don’t yet know if the second collar is as good. I ordered it for next-day delivery a couple of days before my holiday and it didn’t arrive on time - so unsurprisingly I feel rather frustrated.

12. juni 2024
Animigo-logo

Besvarelse fra Animigo

Dear Julie,

Thank you for sharing your feedback regarding the recent purchase of our anti-bark collar. We are truly sorry to hear about the unfortunate incident with your first device and the frustration caused by the delivery delay of your second order.

We have thoroughly reviewed your order details and identified the issue that led to the delay in delivery. This was certainly not our intention, and we sincerely apologize for any inconvenience this may have caused, especially given the timing of your holiday. We have reported this issue to the relevant team to prevent such occurrences in the future.

To address your concerns, we highly recommend connecting with our customer service team. They are fully aware of your situation and are prepared to assist you further.

We deeply value your loyalty and appreciate your patience and understanding. If there is anything more we can do to assist you, please do not hesitate to reach out.

You can also contact us via email at info@animigo.co.uk or call us at 0203 322 1746, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

Bedømt til 5 ud af 5 stjerner

I made an order for 6 bottles of tick…

I made an order for 6 bottles of tick spray with living in the countryside as to save me ordering constantly and also for my daughters two cats as well as the ticks this year are bad they emailed me about 3 times for to verify for what purpose as ordering a large amount as they thought I was reselling it I found this annoying but after thinking about it I though you know what they are being responsible and security issues they had also so 100 % plus to them definitely recommend this company as that’s a good safe place to buy from as anywhere else would just send it out without question need more businesses like this one will definitely be buying from them again and totally recommend them

17. maj 2024
Bedømt til 3 ud af 5 stjerner

Lost parcel so had to

Lost parcel so had to have extended wait for product

24. maj 2024
Animigo-logo

Besvarelse fra Animigo

Dear John,

We sincerely apologize for the extended wait you experienced due to the lost parcel. After thoroughly reviewing your order details and tracking information, it appears that there was an unfortunate mishap with our third-party delivery service, resulting in the loss of your parcel.

We understand how frustrating this must have been for you, and we share in your disappointment. Please know that incidents like these are not common and do not reflect the level of service we aim to provide. However, we acknowledge that this experience fell short of your expectations.

As a valued customer, we truly appreciate your patience and understanding during this time. Rest assured, we are taking steps to rectify the situation and prevent similar issues from occurring in the future. We will be looking into alternative delivery options to ensure smoother and more reliable deliveries moving forward.

Thank you for bringing this matter to our attention, and we hope to have the opportunity to restore your faith in our service. Should you decide to place another order with us, please don't hesitate to reach out beforehand so we can personally oversee the delivery process.

Thank you for your continued support and loyalty.

You can also contact us via email at info@animigo.co.uk or call us at 0203 322 1746, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

Bedømt til 5 ud af 5 stjerner

Fantastic customer service

I purchased wormwood for my cat and it was amazing. We could not work out why our cat was getting so thin and his fur falling out but this worked so well. Also fantastic customer service. The carrier for the wormwood had gone hard so I contacted Animigo and they came straight back to me within minutes and were so helpful. Also fast delivery.

6. maj 2024

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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