Animaker Inc. Anmeldelser 

My experience was plagued by technical issues, Videos would stop midway, saying "oops something went wrong". TTS Audio would drop out requiring me to retype the script and spend more TTS credits.

La Plataforma es muy buena, me permitió hacer mis videos mucho más interactivos y llamativos. Además su servicio de soporte fue excelente!

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Excellent customer service and really happy about the quick response and solving the issue. Keep it up really very great full.

You guys were very helpful in getting my project completed. Thank you for your prompt and helpful solutions.

Fast, friendly and efficient service when needed. thanks Bala

I was skeptic at first. I am VERY new at the moment. However, I had my video freeze and sent in a request for support. I received a response quickly via support ticket and within the chat was resolved in a matter of minutes. I know this may not happen every time; but for now, I am super impressed.

goated customer service i have to say , so easy to use and really user friendly even for beginners!

I really like using Animaker, it'ssuper practical, easy to use and has so many functions to choose from. However, I think it is a bit on the expensive side, so if you're only planning to create one video thats longer than 2 min I'd say don't do it. But if youre staying under 2 min it's free and if you're looking to create more videos it's perfect for you. The team is also very quick to reply and help out at any time:)

I’ve been using Animaker for a while now, and I must say it has exceeded my expectations! The platform is incredibly user-friendly, even for beginners like myself, and the variety of templates and tools available makes creating animations and videos a breeze. I love the drag-and-drop functionality, which allows me to customize my projects with ease. The ability to create high-quality videos in a short amount of time has been a game changer for me, and the support team is always responsive and helpful when I need assistance. Overall, Animaker has been a fantastic tool for all my creative needs, and I highly recommend it to anyone looking to create professional-looking animations and videos without needing advanced skills.

Bought this for the text to video feature. But it just does not recognise the files I upload (MP3 files) which is what it asks for.

Contacted customer services and they said I can email them everytime my audio file, and they will sort it out. I simply do not have the time to be sending a raw footage file to them, waiting a day or two for a reply with their video.

I complained and asked to cancel my account and get a refund - but they said they do not do refunds.

I do not recommend this at all.

Degli imbroglioni e un prodotto obsoleto. Volevo l'abbonamento Enterprise il quale è poco chiaro sul sito e può essere fatto solo tramite videochiamata (ti dicono rose e fuori quando non è), dove ti promettono che ci può essere il rimborso, che le immagini sono di alta qualità, che la musica è senza copyright, tutto quello che vuoi c'è! Ma poi quando fai l'abbonamento, un abbonamento anche abbastanza costoso confronto la concorrenza e che si può fare solo annuale, non trovi nulla di tutto questo e non fanno nemmeno il rimborso!!! Non puoi nemmeno fare nulla perché vengono dette le cose tramite videochiamata!!! Attenzione!!!! Buono solo per fare immaginette alla South Park..... O video con immagini obsolete. Altamente sconsigliato!!! Pensano solo ai soldi..... Con un abbonamento annuale ci hanno rovinato e non possiamo tornare più indietro....

I am new to this style of animation. I am trying this out to see if I want to use this site. I was having issues and customer service was amazing. Quick response, actually helped me. That alone can get my business!! Thank you so much.

I would like to express my gratitude to Ashik for his support. His understanding of my concerns and his courteous responses have been truly commendable. In addition to addressing my query, he has also shared several valuable tips, which I greatly appreciate.

Thank you once again, Ashik.☺.

It is very good it help me alOt thanks.

Ashik was very helpful in giving me a straightforward response, and accompanied his explanation with a screenshot showcasing where the tool was. Thanks for your help, I appreciate it!

Rufus makes the entire process of editing videos simpler. He was patient, kind, and knowledgeable when coaching me on how to use the product the right way. Thanks Rufus! We need more customer service agents like you.

Title: Extremely Disappointing and Frustrating Experience

Review: I recently had a frustrating experience with Animaker. Despite multiple attempts, I was unable to cancel my subscription using their website's cancel button. This issue raises significant concerns about the transparency and usability of their service. It feels like the company is prioritizing profit over user experience by making it difficult to cancel subscriptions.

The platform has potential with its user-friendly interface, diverse templates, and responsive customer support. However, the high cost of premium features, slow rendering speed, and limited export options significantly diminish the overall value.

Please improve the cancellation process and consider offering more affordable pricing tiers and faster rendering technology. Until then, I cannot recommend Animaker to others and will be sharing my negative experience across social media.

Date of experience: Jan 2025

Good customer service