Un professionnalisme +++, je suis novice sur cette plateforme et un technicien m'a contacté pour m'aider, me guider et répondre à toutes mes questions. Je dois dire que je suis agréablement surprise... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Animaker has been a great tool for me, especially because I was able to start creating animations without having much prior animation experience. The platform is easy to use, and it has made it muc... Se mere
Very easy to use platform for anyone without editing skills, very good graphics, voices, and great selection of characters to use. Easy to use Ai video generate giving plenty of options to edit. Hig... Se mere
The customer service has been amazing! I was having difficulty using the program then I got support and now I am able to make animated videos. Thank you to all the team, especially Mithun!
Virksomhedsoplysninger
Skrevet af virksomheden
Animaker Inc., is the fastest-growing cloud-based video creation platform. It is the 'swiss army knife of creativity' for all video creators around the world. Provides cutting-edge features to help video creators with easy to create engaging video content in the form of live videos, full-length movies, explainer videos, 4K YouTube intros, and social media GIFs. Launched in 2014, Animaker today counts more than 4 million customers, ranging from startups to Fortune 500 companies.
Kontaktoplysninger
3260 Hillview Avenue, 94304, Palo Alto, USA
- help@animaker.com
- animaker.com
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Thank you Ashik! Lifesaver!
Ashik assisted me in my time of need, it was crunch time to get this animation done for my work and he came through in flying colors! Thanks Ashik!!
love animaker
I love animaker. It is straight forward and easy to work with. Their support team is great. They can work on their subscribtion offers more though.
Time-Saving All in One and Nothing to Download!
I will start by saying I have used several different programs for animation. Since I am using my own character, I have had to do a lot of frame by frame animation which can be very time consuming. One of the other programs I was using was great for creating basic choppy animations, but it was not great for smooth animations like sliding, spinning, etc. And when I tried to use the animation curve feature, it kept freezing up and shutting down on me. That led me to explore other options, but downloading them in order to use them consumed a lot of space on my computer that I didn't have. I finally found Animaker. It is one of the very few apps that does not require you to download anything and works right on the desktop. That's a huge plus. The smart movement feature takes a minute or two to understand. But once you do, it is super easy and saves a lot of time. I thought it was a little pricy for the month. It's cheaper if you pay for the year, but I wanted to try it out first. I decided the background animations alone were worth it for me. After completing my first video, I found that the background animations I was using were part of the premium plan (another reason to pay for the annual subscription I guess). I was very frustrated, but thankfully Animaker offers instant chat for support. Within a few minutes, I spoke with Ashik who was very helpful and helped me resolve the issue. He also jumped on a call and showed me the libraries that were available to use with the starter membership. Great customer service goes a long way. I will definitely be considering the annual membership now. Thank you, Ashik for your timely assistance.
Great tool and great support!
I have been with Animaker for a while…
I have been with Animaker for a while now. Started a little rocky for me as I didn't understand the processes. The customer service team always tried to help as needed. As I learned more about the App and became more comfortable, I knew the exact questions I needed to ask. They were always helpful with my issues and have continued to help me in any they can. After reviewing many other animation apps, I found that Animaker was more user friendly and had more capabilities. Simply love Animaker.
Very useful and fun app
Very useful and fun app. There are a few issues as can be expected with anything as novel as this. But the team is very responsive and reply to support requests within the hour and are quick at solving the issues/ suggesting workarounds etc.. Overall very professional.. PLEASE keep it up
Their customer service sucks!
Their customer service sucks. I need to wait 2 hours, sometimes 24/7 before getting a response for help I didn't receive anyway . They think they own time and customers are discriminated by prioritizing Animakers Moneymakers (Enterprise subscribers ) . Im on starter plan, I paid annual instantly.They encourage self-help and tutorials too much as if they are all AI chatbots and as if my time only belong to their app. Their server is so slow unless you are on enterprise . They say they will help and resolve the issues but they are only repeating what I have read from their tutorials,policies and guidelines already. They keep on saying send us a screenshot which is so irritating because how can I catch a moving cursor, a show and disappearing opps-something went wrong note on the screen while editing at the time the problem exists? Then unexpectedly it happens again and often its like a cat and mouse play.
Their app freeze, stall, and if not, the cursor keeps on moving or video plays non stop even I press the stop button many times. We followed their technical rekommandations but problems still resurfaces many times.
It often say your internet is
slow even our pc is not slow and is on chrome. Its so exhausting and disappointing to restart the app many times just to make or finish 1 video . No refunds for a year's subscription for starter plan subscribers , etc. prioritizes only the big Animaker moneymakers . It's all about Money! I truly regret paying a year's subscription for a cheap customer service ! TRY Another APP instead.
Great app and even better customer…
Great app and even better customer service! This is very helpful for work.
Great app I enjoyed using it and easy…
Great app I enjoyed using it and easy to use
Du gratuit mais payant !
I love their customer support and how…
I love their customer support and how easy it is to use the software. I have made and exported several videos without issues. I hope it continues to get better
Awesome app.
Let me just say this is one of the best editing apps ive came across in a long time. they are sooo unique!! from characters to the actions.... you could make a whole cartoon!!! Everyone should check this app out if you like editing,video making, or have a liking in animated music videos. my only suggestion besides downloading this app / using on wepage, is using this app in google chrome it makes things so much easier. thank you guys love your company
Exporting
They recalled helped me export my document which I was having trouble exporting. They were very prompt with their response and understood my question very well. I love Animator and I would definitely recommend it to anyone who is wanting to create an animated project.
Excelent support, great platform, free webinar is empowering to make use of platform features
Had prompt and useful support.
Assisted free webinar that empowered my usage of platform.
Very intuitive platform
I had an issue downloading a video and…
I had an issue downloading a video and Bala took the time to resolve the issue and invested a good amount of time in supporting us.
Kishore was VERY helpful
Kishore was VERY helpful! Was quick to jump on a call to help me with my video!
I had an issue with my subscription
I had an issue with my subscription, but thanks to the customer service, specifically by Bala & Ashik, it was quickly resolved. The product itself is good, but that they care about the customers makes them stand out.
"Swift and Effective Support"
"The support team was quick in responding to my concern, providing a solution that was immensely helpful. Highly recommend their service for its efficiency!" 🦊
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