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American Smart Anmeldelser 7

•
TrustScore 3 ud af 5

3,0

Gavebutik
Skriv en anmeldelseBesøg websitet
Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Gavebutik

Skrevet af virksomheden

We are pleased to offer you a wide variety of products to fit your needs and expectations. We pride ourselves on providing competitive, smooth & fast delivery and outstanding customer service to guarantee that all of our customers are 100% satisfied with our products and their buying experience.

Kontaktoplysninger

3,0

Middel

TrustScore 3 ud af 5

7 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

I ordered a model car before Christmas

I ordered a model car before Christmas. It was supposed to be delivered before Christmas. Didn't hear a thing for 3 weeks and then they told me that they refunded it onto a card that didn't exist anymore. They are Crooks. I would not trust this site for anything.

30. december 2025
Uopfordret anmeldelse
American Smart-logo

Besvarelse fra American Smart

Hello,

We’re sorry to see your review and would like to clarify the situation for transparency.

Your order was cancelled at your request, and the refund was successfully processed back to the original payment method used at checkout. The timeline is as follows:

- December 31, 2025 – Refund initiated immediately after cancellation
- January 3, 2026 – Refund fully completed by our payment processor

For security and compliance reasons, refunds can only be issued to the original payment method. At no point were we informed that the card used was closed. If a card has since been closed, banks typically still receive and reroute refunds automatically — this must be handled directly with the card issuer.

We also want to clarify that we did respond to multiple emails explaining the situation and offering to provide refund confirmation or reference details to assist with the bank.

We take customer service seriously and strongly refute any suggestion of dishonest behavior. If you still need documentation to help locate the refund with your bank, we remain available to assist.

Kind regards,
Customer support team
American Smart

Bedømt til 1 ud af 5 stjerner

I requested the cancellation of my…

I requested the cancellation of my order, but it was ignored from the start. I'm totally dissatisfied.
The item delivered was not the correct product, with no labels, and it came from a factory in China. It has the wrong sizing, and one arm is bigger than the other! The size ordered was 4XL, but it was like a large and way too tight.
I would advise that no one should buy this product.

28. januar 2026
American Smart-logo

Besvarelse fra American Smart

Hello,

Thank you for your feedback. We’d like to clarify the circumstances around your cancellation request.

At the time we received your cancellation request, the order was already under fulfillment and processing, which means it could not be immediately stopped. This is clearly outlined in our order policy, as fulfillment begins shortly after an order is placed.

We understand the frustration this may have caused and want to reassure readers that cancellation requests are never ignored — they are handled based on the order’s fulfillment status at the time they are received.

If you require any additional confirmation or documentation, our support team remains available to assist.

Kind regards,
Customer support team
American Smart

Bedømt til 5 ud af 5 stjerner

Ich bin total zufrieden und glücklich…

Ich bin total zufrieden und glücklich euch als meinen Händler zu kenne. 🫶

9. januar 2026
American Smart-logo

Besvarelse fra American Smart

Hello,

Thank you so much for your kind words and positive feedback! We’re truly happy to hear that you’re satisfied and that we could meet your expectations.

It means a lot to us that you chose us as your retailer, and we appreciate your trust and support. We look forward to serving you again in the future!

Warm regards,
American Smart

Bedømt til 5 ud af 5 stjerner

Great customer service

great customer service, satisfied with my experience and purchase. Loved the herbal molasses they had too.

7. september 2024
Uopfordret anmeldelse
American Smart-logo

Besvarelse fra American Smart

Thank you for your business and feedback.

Bedømt til 2 ud af 5 stjerner

Not smudge-proof

The color is nice but the product is not smudfe-proof.Can't use it because of that

8. september 2024
Uopfordret anmeldelse
American Smart-logo

Besvarelse fra American Smart

Hi LUCK - Seems like we couldn’t identify you or locate your purchase. Are you sure you purchased this product from our business? We noticed that you are posting images of an item that is not in our product range and looks like some image(s) are even for another brand.
In order to identify you or better understand your experience, can you send us some more details about your purchase (like the date of the purchase (if any), name, etc.?

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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