Amelia Rose Floral Couture Anmeldelser 

174
•
TrustScore 4.5 ud af 5

4,6

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The flowers are gorgeous and perfect for the sympathy gift I am giving! Already received many compliments on them. Customer service is amazing. Ordered last night and available for pick up today... Se mere

Bedømt til 5 ud af 5 stjerner

We love to get flowers from Amelia Rose Floral Couture. A reliable service, high quality and lots of unique arrangements to choose from for our friends and family. They are such a lovely treat and we... Se mere

Bedømt til 5 ud af 5 stjerner

I received a beautiful white bouquet from this florist and was so impressed with the quality. The flowers were absolutely stunning, elegant, and arranged perfectly. What stood out most was how long th... Se mere

Bedømt til 5 ud af 5 stjerner

Well, where do I start? Flowers were ordered and despatched Saturday and arrived to my door Sunday! 20 stems of coral peonies all arrived safely in the most incredible packaging. They were sent in an... Se mere

Virksomhedsoplysninger

  1. Blomsterbutik

Skrevet af virksomheden

Amelia Rose is a modern couture florist leading the way in floral designs. Offering same day delivery all over Greater Manchester as well as next day delivery all over the UK. Perfect for all occasions such as Valentines Day, Mothers Day, birthdays, anniversaries, baby news and all other joyous occasions.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

174 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 44 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(174)

133 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Received another beautiful bouquet from…

Received another beautiful bouquet from Amelia Rose , always arrives fresh and promptly.
And on the plus side for any man ordering , their website is very easy to use and their customer service are so helpful if you have any queries

8. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The most amazing flowers I’ve ever…

The most amazing flowers I’ve ever received. They are beautiful. I’ve had them now for well over a week and they are still stunning if not more than the day I got them.
The team at Amelia Rose are amazing, and I recommend them to everyone who wants fresh flowers. Love them always 💐🌹🌼

27. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Absolutely amazing quality

Absolutely amazing quality, the staff are so lovely and helpful. The quality and smell of the flowers are 10/10 couldn’t recommend more. Never bought my flowers anywhere else x

5. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The best flowers

The best flowers, I always order from Amelia rose to both send flowers and for events. They are so talented and always get my vision. Can’t recommend enough.

2. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Awful quality overpriced flowers, poorly managed business

I was gifted roses from my partner from here which were wilting on arrival then fully died the next day - I've never experienced this with any other florist! Both myself and my partner reached out to the company as we wanted a refund, they ignored all my messages and deleted my comments off their social media but responded to my partner - saying that if we wanted a refund we should've contacted them on the day we received them?? Which makes no sense since they died the next day? The company didn't even offer anything to compensate for this. Charging so much for such awful quality is shocking, avoid avoid avoid. My reply was not 3 weeks after it was in the same week, I can upload the proof, I don’t appreciate how you keep replying to all the bad reviews yet wouldn’t even respond to any of my messages on Instagram…

19. marts 2026
Uopfordret anmeldelse
Amelia Rose Floral Couture-logo

Besvarelse fra Amelia Rose Floral Couture

Anybody reading this and might be considering ordering, use code TRUSTPILOT10 For 10% off your first order and I guarantee satisfaction.

Hi there, we’d like to clarify a few points regarding this situation.

We did not ignore any messages or delete any comments. We responded promptly when contacted. However, your message was received three weeks after the delivery date, stating that the flowers had wilted on day two. Unfortunately, after such a length of time, we’re unable to investigate or offer a resolution.

As a small business, we always aim to provide high-quality products and fair support to our customers. This is reflected in the many positive reviews we’ve received. We do, however, have to apply reasonable timeframes when handling concerns, which we believe is understandable.

Bedømt til 1 ud af 5 stjerner

FLOWERS ARRIVED DEAD

I would not recommend this company to anyone.

I paid £10 for certified next-day delivery for a birthday order, so the company’s claim that I did not select next-day delivery is false. Despite paying extra for this service, the flowers arrived a day late and completely dead on arrival.

The company then refused to provide a refund unless I returned the flowers. They eventually sent a returns label, but after I replied asking where exactly the flowers needed to be sent, my emails were ignored for over a week. I eventually had to call directly to chase the matter and pursue a refund.

During that call, I was told that “lots of returns had been delivered this morning and they would go through them,” which suggests this is not an isolated issue.

What I find particularly disappointing is that instead of focusing on resolving customer complaints properly, the company chose to use their response to advertise a discount code to anyone reading negative reviews. That says a lot about where their priorities are.

Overall, the experience was frustrating from start to finish poor product quality, delayed delivery, and extremely poor communication throughout the complaints process.

2. april 2026
Uopfordret anmeldelse
Amelia Rose Floral Couture-logo

Besvarelse fra Amelia Rose Floral Couture

If anybody sees this reply and is put off ordering, use code TRUSTPILOT10 for 10% off your first order and we will show you why we’re the best.

We’re sorry to read your review, but we must respectfully disagree with several points raised.

Our records show that we responded to all of your messages in a timely manner and did not ignore your correspondence at any stage. We also offered two reasonable resolutions in line with our policy, including providing you with a prepaid returns label so the matter could be resolved appropriately.

It’s also important to clarify that your order was placed using a standard delivery service, not a guaranteed next-day delivery option, as stated in your review.

While we understand your frustration, a refund cannot be issued without the return of the goods. You requested to both retain the flowers and receive a full refund, which unfortunately is not something we are able to offer under our terms and conditions.

We have made every effort to resolve this matter fairly and transparently. As such, we believe this review does not accurately reflect the situation and have reported it to Trustpilot for further investigation.

Bedømt til 5 ud af 5 stjerner

Excellent communication- I forgot to…

Excellent communication- I forgot to write on a card and it was no problem to add get it added. Beautiful arrangement of flowers and lovely presentation, have used the company many times and will continue to do so. Highly recommend for a special touch.

27. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Perfect service

I made an order earlier today and made a boo boo as I didn’t click the correct delivery date and needed them for today! I sent them a message and they replied within 2 minutes and were so helpful! They personally delivered the flowers for me which is such a special and unique touch to their service. I spoke to Cath I believe and she was clear and helpful from the get go! Thank you so much guys, my fiancée will love these after a hard week!

27. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amelia Rose for me every time

Amelia Rose for me every time , consistently good , flowers always last , and now I love the updates I get with a photo of the flowers also telling me when they're leaving the shop and when they have been received! Just so personal , there's just something really special about this company, always make me feel like I'm ordering something luxurious but now I've also received from them and what a joy it was to open the door to the huge bouquet!! Just love them ! Thank you 💕highly recommended!!

23. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The best

Flowers arrived on time, beautiful flowers really happy with them! Even the delivery driver was lovely. Thank you so much x

27. marts 2026
Uopfordret anmeldelse

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