Amazon Anmeldelser 315

Absolute garbage of a service
Ordered a leaf blower got someone else's pet feeder
Customer service rubbish I can tell I won't see my leaf blower nor a refund ...
I will.continue to review on one star until I get my item

Switching back to amazon uk as An Post seems to be the main delivery channel. Shocking delivery service - my first experience with the Irish Prime delivery service, the paakage was reported to be "handed to resident" but the packages were delivered to the wrong house (a good 200m away) and the owner of the wrong house was on holidays so it was just left outside. Thankfully between the neighbour and the residence whatsapp group, I was reunitied with my order.
My second experience, my order was out for delivery but since has been "put on hold" citing further information required for delivery... its a pretty simple address, in a large housing estate, with an eircode. Reallu disappointing as always shop on amazon, and never had an issue with delivery via An Post.

The delivery is so so slow on items that are not coming from Ireland, and there is so little Info on the tracking page, I ordered an item a week ago which said it would take 7 days ( would of got it in 3 days max from the .co.uk site) I went ahead with it as I was not I a rush for it. Item is due today but when tracked all the info it gives me is left carrier facility on the 29th (again 7 days ago at the time of writing) its such a shame since it has the opportunity to be a much better run "site"

Absolute garbage, it's just a front for Amazon UK with fewer features. The search function is terrible and shows books half of the time, it's got a barebones inventory compared to the other versions, delivery somehow takes longer than ordering from the UK site, even though the items are still coming from there. Prices are higher, the website is janky. It's a half-assed effort by Amazon and it shows. Even with Prime it makes no difference to the shipping times when almost every item is due to arrive weeks ahead. Most of the items charge for shipping even when you have Prime. They've given us a barely functioning and absurdly inferior version, and they expect us to pay the same price for Prime? It's insulting.

Look at the reviews and feedback, sort it out!

I have noticed that several items I have ordered lately have not arrived on time. Currently one item is running late and another item that is due to be delivered today shows no signs of being dispatched.

I have three other items, which I ordered lately and unfortunately I have no confidence that any of them will be delivered on time.

Think it’s time to reconsider my shopping relationship with Amazon.ie as poor customer service is a major turn of for this consumer

Poor stock levels, extremely slow delivery or no delivery at all.
Amazon was the best online company years ago but are an absolute disaster now.
I will be closing my account.

Had no problems with Amazon in general
quick delivery, products are in general of a good quality for the price.
But..., there is practically no customer service, no phone to call or email, or in general it's very difficult to find how to contact them when there is an issue.

I didn't even bother as everything was same delivery time or slower than Amazon UK why bother

I’m very frustrated with Amazon Ireland since they switched over from using the UK website, I’ve been using Amazon with prime for years through the UK website and never had any issues always received my packages within the giving time frame.
Started using Amazon Ireland over the last 2 weeks and ordered 5 things, every single one of them is late , still waiting on 2 and 1 got cancelled undeliverable the day after it shipped. Terrible service. Should have never changed.

Stick with amazon.de.
Ordered from amazon.ie. said Fulfilled by amazon... they sent the wrong item. Promissed credit to my amazon account within 3 days of receipt of the return. Complete bull...
The only reason i ordered what i did was because it said "fulfilled by Amazon" so I figured they wouldnt screw up. Biggest mistake ever. I'll stick with the Germans from now on.

First time I used Ireland version (normally Uk). Item I wanted was cheaper in Irish site. Item I received was wrong size and when I tried to return (size I asked for no longer available for exchange) was advised I would incur P&P. Wasn’t happy with this so rang customer service and found the customer service was excellent. Expalined my situation and was issued a ‘free post’ label with out any difficulty.

Zero star Amazon Ireland
Since opened in Ireland with prime never delivered items within the time shown then some items are delivered with ups!!! Or anpost with delays. As soon I turn a year I will switch to UK they deliver on time and ive never complained. I pay prime and I receive what ive ordered with frequent and constant delays!!!!

Disgraceful service as usual. Stayed at home all day waiting on a delivery that never came. If it's left in the rain tomorrow, or whatever it comes amazon.ie will pay for the damage!

Prices on Amazon ie are not competitive compared to their other stores it’s actually cheaper to order from Amazon de or es and for some items even the delivery date is quicker. I have even found it cheaper to order from uk and pay the odd extra on customs. The product selection as also not as wide yet, hopefully it will grow however the prices need to be looked at it’s more expensive to buy when it shouldn’t be

Ordered 2 switch games for my son birthday. Payed extra for priority delivery which took 4 business days to arrive. Delivery guy never called to door ring instead marked as "couldn't deliver your package",contact Amazon support ,but they couldn't help either ,just said it will be delivered next day but I am going on holidays for 2 weeks which I explained to staff she just said ok. Very bad delivery structure. Charging for priority delivery and can't fulfill the promised delivery date .

Always shopped on Amazon.co.uk with no issues, a couple of times now I've had to send stuff back to Amazon.ie, bought a toy as a gift for a baby, it sang in German, recently bought 2 pairs UK 5 Under Armour trainers and they sent me a UK 2.5 and a 5.5, so annoying, I'll be switching back to UK.

The first and only time I shop with Amazon Ireland, and they get it woefully and offensively wrong. Instead of my computer pad they send me sex oils. Will never shop Amazon Ireland again.

Order 3 separate items 3 different prices..1 ..took too long too delivery
2.not able to get seller.
3.different prices all items exact same.
False advertising purely trash supplied 35e each approx stuff not worth 3 euros.
Amazon are to blame for selling for this agent..they should remove this agent.
Agent is a Con.thru Amazon.ie 1st time to use ..shut it down .Amazon uk much better site.
110e for 10 bucks worthless trash.
Better stuff in a Pound Shop
Rob Hood..
Contacted my Bank fraud section.
and Solicitor..
It's not the money .it's the deceit of the service..
Bangers fraudsters..
The Joke was on me..
Please Note Amazon driver came to door his comprehension of English was written same driver each time .7 out of 10 are good.
Refused last delivery he didn't understand.wouldn't take it back.
Tough actually Amazon standards have dropped always use uk 🇬🇧. They have there issues.i make the odd boob but I accept it.sort I ve spent thousands with ye and then I am conned for a 100 bucks.
Shame on you..Customer service

I ordered a Red Bull F1 racing blanket & a bath/ shower towel on 22nd August & it said it would be delivered on the 23rd and it never arrived but I found out the next day it was delivered to the wrong address that’s 10 mins away from me.

The food product I ordered on the 22nd August said it would be delivered on the 30th of August and as we all might do check on the on the delivery day what time it will arrive and I seen it said it would be delivered at 8pm and then I noticed it was 9pm and it was not here checked my Amazon account to see that it says it’s running late ridiculous

I have never experienced these issues before with Amazon.
It always has been amazing service.

Mia Boylan

Order item on 3 July 25 estimated delivery date 5 August 25. Received email on 5 August 25 from Amazon.ie stating they can't source item and was charged cancellation fee. They said cancellation fee will be refunded in 3 to 5 business days
Emailed Amazon.ie on a number of occasions, there was no reply and am still waiting to be reimbursed.