Exceptional service! My car was ready on time, the repairs were handled professionally. I really appreciate the attention to detail and will definitely be coming back here for any future maintenance.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
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Se, hvad kunderne siger
Excellent service collected car from home with a phone call to say they were on their way. Same Very pleasant lady each time we spoke on the phone and same chap collected and dropped off car. Very rea... Se mere
Everything was very good from start to finish…,apart from it is very difficult to get through to your staff either by email or phone to find out when your vehicle will be returned. Tried several times... Se mere
Friendly attentive staff, first repair survey covered all items requiring attention. Slight delay in parts delivery - contacted with details - repair completed well inside target date. Excellent repa... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Alton Cars, one of UK’s largest networks of vehicle repair centres. We’re a multi-award winning group committed to providing first class vehicle repairs & customer service. All our repair centre’s hold a coveted BSi kitemark, along with industry leading insurer & manufacturer approvals. We’re proud of our reputation for being a professional & friendly repair group, so if you’re searching for a well-respected vehicle repairer that you can trust, you’ve found them.
Kontaktoplysninger
Alton Cars Ltd, LS9 0SG, Leeds, Storbritannien
- 0800 035 5730
- enquiries@altoncars.co.uk
- altoncars.co.uk
4,7
Fremragende
1 t anmeldelser
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Really friendly team,first rate…
Really friendly team,first rate service. Very pleased with Alton Cars 11503
18. marts 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Gary, thank you for your 5-star rating! We're delighted to hear that you found our team really friendly and experienced first-rate service.
We're committed to providing outstanding customer service, and we're thrilled that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Good prompt service
Good prompt service. Courtesy car provided was new and clean. The gentleman who collected my car was friendly and efficient. Repairs to my car were done well and ahead of schedule. Car had been washed when I collected it and the collection process was quick and efficient. Overall excellent service from Alton cars. 11499
18. marts 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Stuart, thank you for your 5-star rating! We're thrilled to hear that you experienced prompt service and that the courtesy car provided was new and clean. It's wonderful to know that the gentleman who collected your car was friendly and efficient, and that the repairs were completed ahead of schedule.
We strive to provide high-quality service and ensure our customers are satisfied with the results. We're delighted that we could achieve this for you and that you had a positive experience with our service.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Car looks as good as new now
Car looks as good as new now. Colour has been matched perfectly. Can't see where the damage was/
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Pamela, thank you for your 5-star rating! We're delighted to hear that your car looks as good as new and that the colour match is perfect.
We strive to provide high-quality repairs and ensure our customers are satisfied with the results. We're thrilled that we could achieve this for you and that you had a positive experience with our service.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
All you could want.....
Everyone we spoke to or had messages from was very friendly and helpful, keeping us fully informed during the repair. The car has been returned and looks really good. We are very pleased with the repairs. Thank you Alton Leeds Team.
ID 11470
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Glen, thank you for your 5-star rating! We are thrilled to hear that everyone you interacted with was friendly and helpful, keeping you informed throughout the repair process. It's wonderful to know that you are pleased with the repairs and that your car looks great.
We're committed to providing outstanding customer service and ensuring that our customers are kept fully informed. We're delighted that we could achieve this for you and that you had a positive experience with our Leeds team.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Great service friendly informative…
Great service friendly informative staff. The only thing which I could find fault with was the time it took for the repair to happen but I believe this was due to staffing capacity issues. 11457
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Rachael, thank you for your 5-star rating! We're thrilled to hear that you found our service great and our staff friendly and informative.
We appreciate your understanding regarding the repair time. Your patience and insight are greatly valued, and we are continuously working to improve our efficiency to better serve our customers.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
I could not fault Alton Cars
I could not fault Alton Cars in any way. Excellent service, a first class job done on my car. They kept me updated regularly as to what was happening etc. Also, the guarantee for 3 years on the work done is excellent. 14391
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Nigel, thank you for your 5-star rating! We're thrilled to hear that you found our service to be excellent and that the work done on your car met your expectations.
We're committed to providing outstanding customer service, and we're delighted that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Overall good
The biggest difficulty was getting the car to your garage. I was going back and forth between you and the insurer. Initially I got a booking date of over a month later which was just not going to work for various reasons. I was constantly told of how much backlog there was and felt you were labouring a point- I understand that may well be the case but it didn’t need that much repetition. Eventually you arranged for the vehicle to be repaired much earlier-The gentleman who collected my car was very understanding of my situation. I was given an ETA much further than expected but the repair was done much faster.I got my car back polished and valeted. Overall, some issues at the beginning but equally some great positives which I would rather focus on. Thank you 11410
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi CM, thank you for your 4-star rating! We're pleased to hear that despite the initial challenges with scheduling, you found the resolution and service to be satisfactory. It's great to know that the gentleman who collected your car was understanding and that the repair was completed faster than expected.
We appreciate your patience and understanding regarding the backlog situation. Your feedback is invaluable, and we will strive to improve our communication to avoid any repetition in the future.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Very impressive repairs
Alton Cars were excellent and owned the repair process from start to finish. They recovered my vehicle, kept me updated with the status on repairs and delivered it back afterwards. The repair work undertaken was to a very high standard, and the car looks brand new. Thank you for making what could have been a stressful situation very easy to manage. Job number 11401
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Ben, thank you for your 5-star rating! We're thrilled to hear that you found our service excellent and that we were able to manage the repair process smoothly from start to finish. It's fantastic to know that the repair work met your high standards and that your car looks brand new.
We're committed to providing outstanding customer service, and we're delighted that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Repair to Peugeot
Excellent experience with Alton car from checking my car in for repair, to keeping me up dated on progress and completion date to pick car up. Really please with the work they did, they even cleaned the inside. Would highly recommend.
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Ms Bayliss, thank you for your 5-star rating! We're delighted to hear that you had an excellent experience with us. It's fantastic to know that you were pleased with the work we did, and we're glad you appreciated the clean interior as well.
We're committed to providing outstanding customer service, and we're thrilled that we could achieve this for you. Your recommendation and kind words are greatly appreciated.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Fantastic communication and customer…
Fantastic communication and customer service, thank you! 11392
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Elisabeth, thank you for your 5-star rating! We're thrilled to hear that you found our communication and customer service fantastic.
We're committed to providing outstanding customer service, and we're delighted that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Great service really impressed
Great service really impressed with regular up dates and always really friendly on the phone, its a shame it took soooooo long to get my vehicle back but I'm sure it was the supply of parts that held it up rather than yourselves. I'm delighted to have my vehicle back and it looks fantastic even with a clean inside & out. Thanks 11376
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Ian, thank you for your 5-star rating! We're delighted to hear that you were impressed with our service and appreciated the regular updates and friendly communication. It's wonderful to know that you're pleased with the condition of your vehicle upon its return.
We understand that the delay in getting your vehicle back was frustrating, and we appreciate your understanding regarding the supply of parts. We always strive to provide timely service, and your patience is greatly appreciated.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Thoroughly recommended!
We were kept informed throughout by polite courteous staff. The repairs have been done to a high standard. We were impressed by the service given to us from start to finish and thoroughly recommend this company.
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Brian, thank you for your 5-star rating! We're delighted to hear that you were kept informed throughout the process by our polite and courteous staff. It's fantastic to know that the repairs met your high standards and that you were impressed with the service from start to finish.
We're committed to providing outstanding customer service, and we're thrilled that we could achieve this for you. Your recommendation and kind words are greatly appreciated.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Very efficient and friendly
Very efficient and friendly. Excellent communications with regular updates of how the repair was progressing. Excellent job done. Highly recommended 11362
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Mr Burman, thank you for your 5-star rating! We're thrilled to hear that you found our service efficient and friendly, and that our communication met your expectations.
We're committed to providing outstanding customer service, and we're delighted that we could achieve this for you. Your recommendation and kind words are greatly appreciated.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Straight forward repairs looks good…
Straight forward repairs looks good would recommend
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Diana, thank you for your 5-star rating! We're delighted to hear that you found our repairs straightforward and that they look good. It's wonderful to know that you would recommend our services.
We're committed to providing outstanding customer service and high-quality repairs, and we're thrilled that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Very friendly and efficient
Very friendly and efficient. Went out of their way to help. 11312
16. februar 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Tisha, thank you for your 5-star rating! We're delighted to hear that you found our team very friendly and efficient. It's wonderful to know that they went out of their way to help you.
We're committed to providing outstanding customer service, and we're thrilled that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Top notch service would hugely recommend
Couldn't ask for better service and the coffee machine was a great touch for a stresssed tired customer! Really friendly and professional would hugely recommend, nothing bad at all to say! 11294
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Rachael, thank you for your 5-star rating! We're thrilled to hear that you couldn't ask for better service and that our coffee machine was a great touch.
We're committed to providing outstanding customer service, and we're delighted that we could achieve this for you. Your recommendation and kind words are greatly appreciated.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Great communication
Great communication, friendly, quick repair. Nothing negative to say at all.
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Lisa, thank you for your 5-star rating! We're thrilled to hear that you found our communication great, our staff friendly, and the repair process quick.
We're committed to providing outstanding customer service, and it’s great to hear that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Good communication throughout and a…
Good communication throughout and a fast service 11215
20. februar 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Denis, thank you for your 5-star rating! We’re thrilled to hear that you experienced good communication throughout with fast service. We're committed to providing outstanding customer service, and it’s rewarding to hear that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
From start to finish it was incredible…
From start to finish it was incredible service from the Knaresborough/Harrogate team. They were friendly, understanding and informative and turned what could have been a very stressful situation into a dream. Thank you! 11211
18. februar 2026
Uopfordret anmeldelse
Besvarelse fra Alton Cars Ltd
Hi Meg, thank you for your 5-star rating! We’re delighted to hear that you received incredible service from our team. It's wonderful to know that they were friendly, understanding, and informative, turning a potentially stressful situation into a dream for you.
We're committed to providing outstanding customer service, and it’s rewarding to hear that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Besvarelse fra Alton Cars Ltd
Hi Deborah, thank you for your 5-star rating! We’re thrilled to hear that you found our service great and our staff helpful. We're committed to providing outstanding customer service, and it’s rewarding to hear that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
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