I purchased a necklace which was beautiful and shiny but 6 weeks down the line it went black. I contacted them and they were apologetic and took it back to re dip it, another 4 weeks with the re dippe... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Kayleigh and the team were really helpful when I ordered the wrong size chain nothing was a problem and all was sorted before it got shipped especially just after Xmas so was really impressed with the... Se mere
Virksomheden har svaret
I've always worn 9ct gold but I honestly can't tell the difference with my belcher chain. It's lovely. I don't wear it everyday as I have several chains but id definitely save myself money in the futu... Se mere
Very Fast postage, huge sized bracelets and necklaces. Quality so far seems okay with no fading or tarnishing so time will tell but im definitely looking at buying another piece as my last purchase... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Representing commitment to fine quality jewellery and outstanding value at affordable prices.
Kontaktoplysninger
Storbritannien
- support@allwearlondon.com
- allwearjewellery.com
4,3
Fremragende
2 t anmeldelser
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Necklace went black
I purchased a necklace which was beautiful and shiny but 6 weeks down the line it went black. I contacted them and they were apologetic and took it back to re dip it, another 4 weeks with the re dipped one and it’s black again. Asked for a refund but they refused so I sent it back again at my expense, to be sent an Invoice for £88 for a replacement, I’m sorry but why would I want to pay for another one to go black in 4 weeks
20. marts 2026
Uopfordret anmeldelse
I returned a chain under the warranty…
I returned a chain under the warranty guarantee weeks ago followed all the company directions for return and have had no reply or action after multiple emails absolutely not what I expected from them very poor after sales
6. maj 2026
Uopfordret anmeldelse
Awaiting delivery
Placed an order Sunday afternoon paid for next day delivery, email states would be posted on Monday which is fine, however still no updates on the courier site nor no delivery of order and no reply from emails or Facebook
27. april 2026
Uopfordret anmeldelse
My experience..I would say scammers
My experience..I would say scammers. Dont reply any way of contact via email or chat. Very bad experience still cant sort out with returns.
10. april 2026
Uopfordret anmeldelse
Besvarelse fra All Wear London
Hi Fatima,
We’re really sorry to hear about your experience and appreciate you bringing this to our attention. This certainly isn’t the level of service we aim to provide.
We understand how frustrating it must be to feel like you’re not getting a response, especially when trying to resolve a return. We’d really like the opportunity to sort this out for you as quickly as possible.
Please could you contact us directly at support@allwearlondon.com with your order details, or send us a message via our social channels? If you’ve already tried, it’s possible your message hasn’t reached us, and we’ll make sure it’s picked up as a priority this time.
We’re here to help and will do everything we can to resolve your return promptly.
Kind regards,
All Wear London
So my partner got me 13mm gold gypsy…
So my partner got me 13mm gold gypsy chain and matching bracelet which started faded after a few months all wear said to return it as they would replace it but since we have returned it we have emailed them numerous times and no one is replying to the emails and we have the Royal Mail tracking receipt we have all the emails we sent and proof of no reply’s
24. april 2026
Uopfordret anmeldelse
Besvarelse fra All Wear London
Hi Stacy,
Thank you for taking the time to share your experience — we’re really sorry to hear about the issues with your chain and bracelet, and the lack of communication since returning your items. That’s not the service we aim to provide, and we completely understand your frustration.
If you’ve already returned the items and have tracking confirmation, we definitely want to get this resolved for you as quickly as possible. It’s possible that your emails haven’t come through to us, or there’s been a delay on our side, but either way, we’ll make this a priority.
Please could you resend your details, including your order number and return tracking information, to support@allwearlondon.com, or alternatively reach out via our social channels? If you can mention this review, we’ll ensure it’s picked up and handled urgently.
We appreciate your patience and the chance to put this right.
Kind regards,
All Wear London
Lifetime guarantee is just 8weeks
After just 8 short weeks of wear the chain lost its colour, turning a brassy green. It caused a skin irritation. I returned it but was told it was over 6months old. I argued this and provided proof of purchase. The chain was repla ed. After 8 weeks it happened again. This time. I returned the chain for analysis. I heard nothing for months until I sent an official complaint. Now they want me to pay almost as much as the chain cost originally to replace it. Absolute rip off. I would never buy anything from them again.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra All Wear London
Thank you for your feedback, Mr Selby. We’re sorry to hear that you feel dissatisfied with your experience.
To clarify the timeline, your original order was placed on 26 June 2025, and the item was first returned to us on 28 August 2025 showing signs of wear. On that occasion, although the item had been worn, we arranged a complimentary replacement for you as a gesture of goodwill and in line with our warranty policy.
Your replacement was then used for a further period and returned to us in March 2026, again showing wear. At this point, the order was outside of the original 6-month warranty period, and as outlined in our Lifetime Warranty terms, any additional replacement after the initial free replacement is subject to a 50% replacement fee.
These terms are clearly stated at the time of purchase and are applied consistently to all customers. The reduced replacement cost reflects the provision already made and allows us to continue offering support beyond the initial warranty period.
We understand that you no longer wish to proceed, but the discounted replacement option remains available should you change your mind.
If you would like to discuss this further, please contact us directly and we will be happy to assist.
I would give a zero if I could
I would give a zero if I could! My daughters Belcher has broken for the second time. Emailed numerous times but get no response. Its been a month with no communication from them, although they managed to reply to my first review on here. Was an Xmas present. Sent back in Jan for repair. Broke again in Feb. Not even 2 months wear out of it. Terrible after sales service. Don’t waste your money!
15. april 2026
Uopfordret anmeldelse
Besvarelse fra All Wear London
Thank you for your review, Amy. We’re very sorry to hear about your experience and the frustration caused.
We have looked into your case and can confirm that your daughter’s chain was initially returned to us in January following the Christmas period, where it was repaired and sent back to you. We understand it then developed a further issue in February after additional wear.
We sincerely apologise if you have experienced delays in communication — this is not the level of service we aim to provide. If your emails have not been responded to, it’s possible they were not received correctly, and we’d like to resolve this for you as quickly as possible.
Please contact us again directly, and we will prioritise your case to ensure a suitable resolution is provided in line with our warranty policy.
We appreciate your patience and the opportunity to put this right.
Brought 3 pieces of jewellery sent out…
Brought 3 pieces of jewellery sent out one wrong item I returned the order via the exact instructions they gave me it’s been a month since they’ve had the goods back won’t reply to a single email or sm inbox ABSOLUTE SCAMMERS AVOID AT ALL COST IVE HAD TO CONTACT BANK AND TRADING STANDARDS TO TRY GET MY £460 back !!!
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra All Wear London
Hi,
We’re really sorry to hear about this — this is not the experience we want any customer to have.
We take situations like this very seriously, and we’d like to urgently investigate what’s happened with your return. It’s certainly not our intention to leave any customer without communication or resolution.
Please can you contact us directly at support@allwearlondon.com with your order number and return details so we can locate your case and resolve this as quickly as possible.
We’re committed to putting this right for you.
Poor products shop else where
Poor products expensive & poor for what you get don’t buy save your money or go else where I’ve been waiting nearly 4 weeks for them to get back to me so this company isn’t chat 24/7 or contact within 72hrs at all shop else where only had the jewellery 2 weeks and it discoloured faded bad so spend else where
5. februar 2026
Uopfordret anmeldelse
No longer a gold belcher bracelet
Gold belcher bracelet has lost all its colour in less than six months. Really poor quality and I didn’t expect it to happen in a such short time. Have sent emails but not had a reply.
17. februar 2026
Uopfordret anmeldelse
Besvarelse fra All Wear London
Hi Su,
We’re really sorry to hear about your bracelet losing its colour — we completely understand how disappointing that is, especially within such a short time.
This isn’t the standard we aim for, and we also apologise for the lack of response to your emails — that’s not the experience we want any customer to have.
We’d really like to look into this for you and get it resolved. Please could you contact us again at support@allwearlondon.com with your order details (or check your spam/junk folder in case we’ve replied there)? We’ll make this a priority and review the best solution for you.
Thank you for bringing this to our attention — we’ll do our best to make this right.
Really really good
I've always worn 9ct gold but I honestly can't tell the difference with my belcher chain. It's lovely. I don't wear it everyday as I have several chains but id definitely save myself money in the future and buy another one of these
9. februar 2026
Uopfordret anmeldelse
Unfulfilled order
I made an order on 10th January 2026 and have still not received this despite numerous emails and dms. The tracking is showing that the item has been dispatched but no further information. This was a gift and the date and now passed. Extremely unhappy about the service.
10. januar 2026
Uopfordret anmeldelse
Besvarelse fra All Wear London
Hi Kathleen,
We’re really sorry to hear this — especially as the order was a gift. We completely understand how frustrating and disappointing this must be.
This isn’t the level of service we aim to provide, and we sincerely apologise for the lack of clear updates and communication.
We’d like to urgently investigate this for you with the courier and get a resolution in place as quickly as possible. Please can you contact us at support@allwearlondon.com with your order number so we can locate your shipment and prioritise this case?
If your parcel is confirmed as lost, we will of course arrange a replacement or refund for you.
Thank you for your patience — we’ll make sure this is resolved.
Beautiful belcher I got a matching set…
Beautiful belcher I got a matching set for my son for Xmas and he loved it thank you
25. december 2025
Uopfordret anmeldelse
They are OK when they are taking the…
They are OK when they are taking the money from you messaged them 3 times no reply bought matching necklace and bracelet only wear it at weekend if i go out and all the metal is showing it says lifetime garentee but never answer also think you have to pay 50% for re dipping plus postage not worth buying dont waste your time had a reply from them since I wrote review funny how they couldn't reply before its only a life time guaranteed because you have to pay 50% of the cost everytime it wants re dipping i only wear the jewellery when I go out so it shouldn't go to metal that quickly its cheaper to go else where and buy a new item send me a 8.00 voucher which I won't be buying anything from them so that's a waste of time
24. januar 2026
Uopfordret anmeldelse
Besvarelse fra All Wear London
Hi Louise,
We’re really sorry to see this review and for the frustration caused — we completely understand how disappointing this feels.
We have replied to your messages, however our emails are unfortunately bouncing back to us, which usually happens when an inbox is full or unable to receive new messages. Because of this, it’s very likely you’re not receiving our replies, rather than us not responding.
Just to clarify the warranty side as well: we do offer a lifetime warranty on gold-dipped items. This includes one free replacement within the first 6 months if there is a manufacturing issue. Outside of this period, re-dipping or replacement is offered at 50% of the item’s original value, which covers materials and labour — this is outlined in our warranty policy and is not charged unless the item is outside the free replacement window.
We genuinely want to get this resolved for you and would still be very happy to help. If possible, please try reaching out to us from an alternative email address or ensure your inbox has space so we can respond properly.
All Wear London
Great quality and great service will be…
Great quality and great service will be buying again definitely
16. januar 2026
Uopfordret anmeldelse
Beautiful looking and great quality
Beautiful looking and great quality. Highly recommend buying. 👌
13. januar 2026
Uopfordret anmeldelse
Besvarelse fra All Wear London
Thank you so much for taking the time to leave such a lovely review 🌟
We’re really pleased to hear you’re happy with how it looks and the quality — that means a lot to us. We truly appreciate the recommendation and your support. Enjoy wearing your piece! 👌✨
Fantastic bracelet
Fantastic bracelet, looks amazing, don't feel to heavy, fits true to size, value for money, good delivery, thank you
8. januar 2026
Uopfordret anmeldelse
Besvarelse fra All Wear London
Thank you so much for the amazing 5-star review ⭐️
We’re really glad to hear you’re loving the bracelet and that the fit, weight, and overall value all hit the mark. It’s great to know delivery went smoothly too. Thank you for choosing us and for taking the time to share your experience — it truly means a lot 🙌
Beautiful jewelry excellent service
Beautiful jewelry excellent service
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra All Wear London
Thank you so much for your kind review ⭐️
We’re really pleased to hear you’re happy with both the jewellery and the service you received. Your support truly means a lot to us, and we hope you continue to enjoy your piece for a long time to come.
Your jewellery is of good quality. I received my order on time.l like the product
I like All Wear London
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra All Wear London
Thank you so much for your lovely feedback ⭐️
We’re really happy to hear you’re pleased with the quality and that your order arrived on time. It means a lot to us that you like the product and the brand — your support is truly appreciated. Enjoy your jewellery!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.