Alloy Wheels Direct Anmeldelser 

457
•
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

My experience with alloy wheels direct has been absolutely amazing. Website is idiot proof, any queries or questions I had were answered immediately. Ordering process is easy. The massive s... Se mere

Bedømt til 5 ud af 5 stjerner

I reluctantly needed to buy aftermarket wheels for my Mercedes CL500. After much searching on the web I turned to Alloys Wheels Direct - these guys are absolute wheel and tyre ninjas !! I needed g... Se mere

Bedømt til 4 ud af 5 stjerner

My only criticism regards your shipping charge policies. If multiple copies of the same item are purchased, shipping should be charged on the total weight NOT the number of item purchased times the... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I had great experience with Tony from Alloy Wheels Direct. I needed winter tires and wheel set for g80 M3 and wanted to get 829M wheels. Unfortunately those were discontinued, but Tony was great to of... Se mere

Virksomhedsoplysninger

  1. Hjulbutik
  2. også i
  3. Butik med biltilbehør

Skrevet af virksomheden

Genuine | New | Guaranteed 20 years of knowledge in the OEM wheel market. See 4K Videos of all our Brand New Genuine OEM wheels on YouTube: https://www.youtube.com/@AlloyWheelsDirectLtd Thought you had to go to your main dealer to buy OEM wheels? Think again.. we take the pain out of your main dealer experience and ship to your door.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

457 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(457)

15 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Website has an awful layout

Website has an awful layout, I’m trying to buy alphards and it’s asking for the the model of a car and when I put in my car it’s saying it won’t fit, even though it literally would… and it’s not as easy as click & order, not a good way to have you’re site, also the company looks dodgy if I’m being honest, doesn’t seem legit, maybe I’m wrong on it being legit.

18. februar 2025
Uopfordret anmeldelse
Alloy Wheels Direct-logo

Besvarelse fra Alloy Wheels Direct

Hi Bob! Thank you for your feedback, which we have understood clearly. We need to do a better job at showing when a wheel is no longer available and just being displayed for archive and research purposes. We are working on some updates and they will be ready for the live website soon.
Some extra feedback on why our website looks "dodgy" would be useful. We have been in business for 20 years and have an extensive presence on most social media platforms.
Your feedback would be most welcomed if you email me chris@alloywheelsdirect.com
As for the Alphard wheels, they have been discontinued for some years now.
Thank you again.
Chris
Owner & Founder

Bedømt til 5 ud af 5 stjerner

Quality products and good service

From the initial enquiry through to the completion of installation, the advice and service from Tony was excellent - very responsive. Really pleased with the genuine OEM wheels, had a great selection of tyres and accessories too. Price was good too. Would recommend.

7. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Highly Recommended

This was the most straightforward and simple process for sourcing very hard to find wheels in the US. The wheels and tires came as pictured, brand new and ready to install. The shipping speed was the most impressive, they arrived in a matter of days from leaving Germany.

20. juli 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Faultless ...

I purchased a set of Brabus Alloys & tyres for my Smart Fortwo that arrived within 10 days of ordering and look fabulous.
I spoke to Tony on a number of occasions in order to ensure I order the right spec and the service and advice was excellent.
The whole process was made easy and opting for the mobile fitting ensure that the wheels were fitted quickly and by an expert.
I used Trustpilot before ordering and my experience mirrored the comments made.
I have no hesitation recommending Tony and Alloy Wheels Direct.

24. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service

Great advice, good knowledge and excellent service from Tony made my experience of dealing with Alloy Wheels Direct very easy and refreshing.
I would highly recommend the company.

19. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Wheely good!

Great advice and service from Tony who spent time going through my options to ensure I had the correct product. Timescales were spot on and wheels arrived in perfect condition.
Very happy and would recommend.

3. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

5* experience with Alloy Wheels Direct

5* experience with Alloy Wheels Direct. Found what we liked on the website, phoned the company and spoke to Tony the sales manager. Tony if very helpful and knowledgeable. We placed our order for 4 wheels with tires fitted. Tony advised us that it could take 2-3 weeks for the order to reach us. 2 weeks to the day (almost the hour) 4 wheels & tyres arrived via a very polite and helpful UPS driver. We can only give praise to the team at Alloy Wheels Direct. Highly recommended.

20. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Good service and massively cheaper than a main dealer.

My wife had managed to buckle all 4 wheels on her TTRS and Audi wanted a small fortune to put it right. Alloy Wheels Direct were nearly half the price for exactly the same wheels, better tyres and including mobile fitting. Great service and more convenient. Would recommend and use again in a heartbeat.

30. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Honest and fare company

Honest and fare company. Communication is quick. Refunds are quick and overall a great experience. I’ll make sure to visit them again in the future!
Greats robin from the netherlands

15. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great experience all around

Great price, great service, prompt delivery of genuine Mercedes Benz wheels. So glad to have found Alloy Wheels Direct. I was able to get the genuine/oem 20 inch wheels I wanted for a much lower price than at the dealership (including savings on the mandatory “core fee” imposed in the US) Staff was super helpful and patiently answered all of my questions. Wheels shipped directly from Germany to my preferred local tire shop for mounting and arrived in less than one week. Great experience all around - highly recommend.

8. juli 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I called Alloys Wheels Direct

I called Alloys Wheels Direct. I asked them a question about rims. I was not purchasing anything but need an expert opinion. They had me send pictures of the rim I was looking to buy and discovered the buyer was giving me the wrong information. (Bolt pattern) If it was not for the kindness of this gentleman who gave time to my question, I would have been stuck for $900.00 It is much appreciated, and I would recommend this company all day long.

Michael Grome

9. juli 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

There were initial problems with delays…

There were initial problems with delays and misplaced items but on top of that they sent me an additional item which I didn't request and charged me for it without my authorisation. Told them many times they can come and collect it, gave multiple addresses... I certainly wouldn't recommend them to anyone unless you don't mind paying for their mistakes.

2. juli 2024
Uopfordret anmeldelse
Alloy Wheels Direct-logo

Besvarelse fra Alloy Wheels Direct

Hi Arunas, thank you for your feedback. I have investigated your case thoroughly.
You ordered two special AMG caps on Friday 22nd March. We emailed you on Tuesday 26th March that we had only one in stock and that the second had been ordered from our Mercedes partner. You requested that we send the cap we had in stock immediately, which was done on 27th March and delivered to you on 5th April (UPS tracking 1Z01E3236846709371 ). However, we had not seen that UPS had changed the tracking number from the time we sent the shipment (originally 1Z01E3236847177426 )
We had thought that the package was lost and so re-ordered two special AMG caps for you from our Mercedes partner on 3rd April.
However, you did not notify us that the first shipment (clearly marked with our branding) arrived on 5th April and it was only when we discovered the UPS tracking number change on 22nd April and relayed this to you to that you acknowledge receiving the "lost" package. So we despatched 2 special AMG caps again on 10th April by UPS: 1Z01E3236848568485 which were delivered a few days later.
We offered for you to keep the over-delivered AMG cap at a huge discount but you indicated that you wanted to return it. You requested collection from your office address and this was arranged for Friday 26th April but you were not available when the courier arrived. You told us that you were then on holiday until 15th May and we followed up with you on 27th May to again send the courier to collect from your office. Once again the collection failed and the parcel was not made available.
The only reason you received a greater number of caps than you ordered was because you did not tell us when you received the first delivery on 5th April and only acknowledged this when we emailed you with evidence on 22nd April.
I see the fault in the UPS system that replaced our initial tracking number and acknowledge that as our appointed carrier, we hold ultimate responsibility.
As I have indicated by email yesterday, we can arrange for a convenient drop-off location for the extra AMG cap and as soon as this arrives back with us (at no cost to you), we will refund you.

In direct response to your feedback, nothing was sent by mistake. An over delivery was made because you did not tell us that the first item had in fact arrived. We attempted collection twice on separate days but you were unavailable.

Chris
CEO & Founder

Bedømt til 5 ud af 5 stjerner

Service oriented and excellent communication

I was deciding on ordering a pair of rims but I had my reservations. Tony reached out and helped to clarify my doubts. He also provided updates on the shipping status to Singapore and the communication was excellent. All in all, a fantastic experience dealing with him.

3. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent company a real find

Truly excellent company to deal with,supplying genuine top quality products.
Tony was a pleasure to deal with from the first conversation through to delivery, answering any questions and doubts patiently without any pressure to buy whatsoever, resulting in me receiving the exact wheels I wanted to give my RS4 vorsprung the look I thought it should have had from the factory.
I am absolutely delighted with the final result and with the service I encountered along the way.Many thanks Tony it was a pleasure.
Dave

22. maj 2024
Uopfordret anmeldelse

Dette er Trustpilot

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