AliveCor Anmeldelser 

I see I'm not the only one with refund issues. They said my refund was processed over 2 weeks ago and then I'm still not seeing it. I've spent way too much time trying to figure this out with this company. What's up? Contact me
Alivecor.

Kardia 6L stopped working after 18 months and warranty is only 12. Company has also moved to subscription model to receive newer diagnostics which feels quite exploitative.

I suspect there are better choices out there - it's too expensive for something that can just diagnose tachycardia and fibrillation for 18 months.

Definite buyer's remorse here!

Does not work with Samsung galaxy s22.

Device stopped working after upgrading phone, told by alivecor that they do not support handset and I should downgrade!!
It is obvious that they have no software development path and advertise product in the full knowledge of its incompatibility.

Buyer beware !!!

I requested a refund for my Kardia as I couldn’t afford a monthly subscription. They responded quickly and sent me a return label. It took a little while to process but they refunded me my money in full.

Garbage and a rip off is all I can say, I brought the product into the clinic to compare readings, this product wouldn't know Afib if it hit it on the head.
I have tried numerous times for a refund and as per the product that is garbage also.
Probably made in China by a bunch of flat head midgets
Where's my money?

I signed up on the 12 April and within 10 mins the app did not download correctly. I wrote to Alivcor customer support straight away requesting a refund. It's now the 22 April and despite several emails and attempts at calling their international number, which is permanently engaged, I'd say my money has gone down the drain. This company is not legitimate. Buyer beware!!!!

Great product! I have experienced an irregular heart beat for many years but each time at hospital appointments my ECG would return as normal as they would only do a short reading. The kardia mobile has picked up many different events which l have now been able to share with my GP so l am now being taken seriously. It has proven there is a problem and l have therefore got the referral to a cardiologist that l need. My only gripe is that l want to sign up for the yearly subscription however although l bought the product from alive cor in UK it will not allow me to proceed as it will not allow me to put my post code in and asks for zip code only. Therefore l can not get even more detailed analysis to share with my Doctor.

Bought the kardiamobile 6l from amazon. You have to agree to multiple creepy personal data sharing statements, have to agree to phone contact sharing then location on at all times + other weird and completely irrelevant things and if all that isn't enough even after paying £150 for the device you are then required to subscribe to an additional £9.99 per month for full access to the app..... What an excellent purchase!!!! 🤔Needless to say this is being sent back first thing tomorrow...

The product arrived on time from Amazon and that was the end of the good news. The item only worked 40% of the time. Customer service was almost non existing and when I did get through, I was told to change the battery, other than that, they said they could not help and to send back to Amazon for a refund. Basically, the product and company are a disgrace.

very bad after care service once they have your money hard to get refund on there 30 days return policy still waiting and not replying to emails now i would not recommend this product some times work most of the time it didn't i would relay on it working there answer change battery what on a new product thats bad

I was getting false readings of Afib and inconclusive until the recent update. Now I only get inconclusive when my heart rate is over 141 bpm and the algorithm correctly identifies sinus rhythm, tachycardia, and ectopic beats (both ventricular and atrial). I wish it could identify ectopic beats and types of tachycardia but hopefully in the future. I can read a 6 lead ECG and happily it's not giving false readings anymore. It's a good device that's getting better.

The device is brilliant until it fails after nearly 3 years of careful use and there is no replacement discount program for loyal supporters of the technology.

I have had a KARDIA device for some years since being diagnosed with Paroxysmal Atrial Fibrillation, it helps me to accurately monitor when I go in and out of episodes of this frightening heart condition. I wish I had bought one sooner, if I had found out about them earlier it would have made diagnosis so much easier and I would not have had to try to get to hospital for an ECG during an episode of unknown length.
Yesterday for the first time I used the diagnostic service to analyse a strange recording, I paid just £5 and received a detailed analysis of recording within 24 hours. An excellent service thank you.

The 6L produces some useful ecg data but if you have an intermittent arrhythmia, by the time you're ready to take the reading with it, the event has passed. If you happen to catch one then it does produce good 30s records. The note taking is a bit of a waste of time, you can't review the data in any summary form without signing up for additional services at cost.

Delivery failed due to shipping error - chased 4 times by email, no response to any email.

Had to contact MasterCard directly to get my money back as the companies customer service is non-existent.

Purchased and delivered as expected from Amazon.
The product records your EC(K)G, you can't tell much from this except that you are in fact alive. I tried paying £5 for an analysis, the transaction failed.
Called support, hopeless incompetants that didn't know the software or how to stop it constantly reminding me to take medicines and record another ekg.
I've returned it and am looking for an alternate.

After Sales Deficient.
A Kardia Mobile bought in June 2016 and therefore out of warranty now, failed regularly and properly to work in August 2019, but AliveCor could not care less. Warning, it may be that the Kardia Mobile has a very limited life span and there will be no support from AliveCor.

Excellent product - very poor communication and customer service experience.

I bought the item, which had a 30 day trial period.

Later found out from doctor, that condition did not warrant need of product. So I asked to return it.

1/ Was asked why ? Then had different inconsistent emails asking for the order number, which was clearly on my email, and eventually received RMA.
2/Had to pay return postage.
3/No acknowledgment of item return
4/ Had to send 4 reminders to obtain a refund.

Dreadful experience. DO NOT BUY FROM THESE PEOPLE !

Works great. Easy. Just wish i diagnosed tachycardia.